We’ve updated the message centre so it’s cleaner and easier to use. Now you can easily pick the employees to message directly with fewer clicks.
Archive for March, 2011
Kevin Booker at Tactical Marketing Solutions uses TimeWellScheduled to manage their call centre team. Here is what he said:
“I wanted to send you a quick note to let you know how pleased we are with TimeWellScheduled. Being a 24/7 call centre, scheduling is a MAJOR part of our business – specifically ensuring we have the correct number of staff with the proper skill sets at the right times of day. It USED to be a big time sucker for us… but now, it’s easy and unbelievably more efficient. Thank you so much!!“
[this is a post from Nerd David E.]
I had an excellent demo today from Mark Kempe on the TimeWellScheduled software for my largest NerdCare client.
The demo was very fast paced, and didn’t waste their time, which they were very pleased with.
It showed them everything they needed to know, and Mark answered all of their questions.
It looks like he can customize the program to give them exactly what they need to save them MANY man hours each week!!!!
When the demo was done, they asked Mark if he could write them a dispatch program as they were very impressed. (They have just recently purchased dispatch software for around $50k for the hardware and sofwtare solution).
That has started the discussion of the possibility of My Business OS in the near future.
Great job Mark, and a great looking and very useful piece of software!
This weekend, we are adding several new features to the TimeWellScheduled website:
1 – When printing schedules, the department code is added to the colour coding so you can easily see on black and white print outs what department each employee works.
2 – When an employee misses a break or meal, we now show an alert in the timecard sheet
3 – When you filter down to a specific employee, we switch to a month view instead of the standard weekly.
4 – New scheduling alerts let you see when you’re paying overtime, under hours or shifts are too close together
Our team has started developing a free app version. We’re working on the specifics and will have those to you soon. We’re also looking at an iPad app that can be used to randomly (or constantly) take a snap shot when an employee clocks in. Another way we can ensure employees aren’t clocking in for others.
More information will be available at a later date right here on this blog, so check back often!
Or follow us on Twitter: www.twitter.com/wellscheduled
TimeWellScheduled is a product from Nerds On Site that uses cloud-based technology to provide an affordable and easy way to manage and track employee hours, time off, breaks, shifts, and much more.
There is no hardware or software to install. Business owners can simply log into the TimeWellScheduled website via computer or mobile device and access their company’s customized information.
The days of confusing shift swaps, sticky notes, and requests for time off are a thing of the past. Managers and employees can log into the system to request and make changes at any time, which reduces miscommunication and frustration.
All communication takes place of a bank-grade secure connection, so privacy and security are guaranteed.
Managers can monitor employee breaks down to the minute. If an employee is late returning to his or her shift, the system asks them why, and lets their manager know, which forces them to be punctual in the future.
There are many advantages to switching your business to TimeWellScheduled. You can find more information on our website!