Archive for the ‘Helpful Hints’ Category

How to know when there is a service interruption

Monday, October 29th, 2012

Did you know we use a third party tool (wormly.com) to query our servers every minute to make sure they are up? As soon as it can not connect, it sends an email and phone alerts to our entire support team. We can then quickly determine the issue and fix it.

And how do you know if you can’t connect if the issue is our end or yours? Check our live status page at http://timewellscheduled.com/current-status

BTW – Turn on OFFLINE MODE to ensure no downtime!

Emailing schedules

Monday, January 30th, 2012

Did you know you can setup your TimeWellScheduled to automatically email all employees their weekly schedules once a week?

Go to MANAGE MY BUSINESS->GENERAL SETTINGS and select the option ‘Each Saturday, Email employees their schedule for the upcoming week’.

Employees Checking Schedules From Home

Friday, June 10th, 2011

Under MANAGE MY BUSINESS, you will see a link that is your companies ‘Employee URL’. Give this URL to your employees so they can log in from home and check their schedules or request time off. Don’t worry though, they can’t punch in or out.

Templates Make Scheduling Fast

Wednesday, June 1st, 2011

Templates are predefined weekly schedules that saves you the time from having to add a shift each day.

Setting up a template under MANAGE MY BUSINESS-MANAGE TEMPLATES is a simple and quick process. Give your template a recognizable name, then check off the days that the template applies to, and the times you want the employee to work:

Once created, go into SCHEDULING and beside an employee’s name (who has no schedule for the week), you can add a template by click the green +:

Select the template you want to use and the actual scheduled entries will be shown:

Click Add. With just 2 clicks, you have a whole week of shifts added.