Posts Tagged ‘employee’

I’m an administrator and I can only manage a few departments, why is that?

Wednesday, September 26th, 2012
Just like supervisors and managers, you can restrict access to administrators to specific departments. So as an administrator if you notice you can’t manage employees in all departments, this is likely the cause.
Go in to MANAGE MY BUSINESS->MANAGE MY EMPLOYEES and pick the employee in question.
Uncheck the departments they supervisor and the supervise button, so it looks like this:

Employees normally have a 60 minute lunch, but one employee had 30 minutes in their timecard, why is this?

Saturday, March 31st, 2012

When an employee is set to ‘scheduled and must check in/out’, you have the option to set them also to ‘can check in/out on days without a schedule’. When you do this, you must enter their default break and meal breaks. The reason for this is that the system has no way of knowing, since they are not scheduled, how long they will be working. Because of this, we don’t know how much time to allocate based on the setup. So you must specify what they are allowed.

How do I mark an employee inactive?

Tuesday, January 31st, 2012

First, make sure you have your employee status setup, go to MANAGE MY BUSINESS->MANAGE EMPLOYEE STATUS and add as many status as you need, typical ones are ‘No longer employeed’ and ‘Leave of absence’.

Second, in the employee profile, in the ‘General’ section, there is a Status section, set this to the new status. Note that only Active employees can punch in and out, and show up in scheduling and timecards.

Upcoming Schedule Emailed to You

Tuesday, November 22nd, 2011

Each Saturday, the upcoming weeks schedule will now be emailed to each employee so they have a copy of when they will work. Here is a sample:

How Employees Clock/Punch In

Monday, November 7th, 2011

Here is how to clock/punch in as an employee. Please view the following PDF:

TWS – Employee punch/clock in

How to check my schedule

Friday, October 28th, 2011

From the home page, click “View My Schedule” along the bottom menu.

On this page, you will be able to view your schedule for the current month. This schedule will indicate the department you will be working in, as well as the times.

You can also review any requests that have been approved or pending. As well, you will be able to see any personal times that you are unavailable to work, that has been approved by management.

How do I block employees from punching in from home?

Friday, October 28th, 2011

There are two ways to do this:

First Way:

Make sure you setup your access restrictions. When these are setup, they will only show the punch in buttons for the registered IPs. You can see how to set these up here.

Second Way:

On the MANAGE MY BUSINESS page, there is an ‘Employee URL’. This URL should be given to employees to log in from home. It automatically hides the punch in buttons, regardless if access restrictions are in place.

Employees Checking Schedules From Home

Friday, June 10th, 2011

Under MANAGE MY BUSINESS, you will see a link that is your companies ‘Employee URL’. Give this URL to your employees so they can log in from home and check their schedules or request time off. Don’t worry though, they can’t punch in or out.

Grouping By Employees

Tuesday, May 24th, 2011

Yesterday we launched ‘Grouping By Employees’ for scheduling. This feature allows you to create a group picking specific employees that will show up in the scheduling ‘Department’ list. This is useful if you want to schedule all department managers on one screen.

To create an employee group:

1. Go to MANAGE MY BUSINESS and select ‘MANAGE MY EMPLOYEE GROUPS’
Grouping By Employees - Step 1

2. Create the group, giving it a name and select the employees
Grouping By Employees - Step 1

3. Go to the scheduling screen and you will see this group on the scheduling screen
Grouping By Employees - Step 1