Posts Tagged ‘schedule’

Employees normally have a 60 minute lunch, but one employee had 30 minutes in their timecard, why is this?

Saturday, March 31st, 2012

When an employee is set to ‘scheduled and must check in/out’, you have the option to set them also to ‘can check in/out on days without a schedule’. When you do this, you must enter their default break and meal breaks. The reason for this is that the system has no way of knowing, since they are not scheduled, how long they will be working. Because of this, we don’t know how much time to allocate based on the setup. So you must specify what they are allowed.

When I try and add a schedule, I receive the error ‘The maximum allowed scheduled time for this department is 8 hours , this schedule exceeds that.’

Tuesday, January 24th, 2012

As part of the rule setup, one of the values you enter is the maximum shift time. This prevents supervisors from over-scheduling employees. If you need to make this change, go to

MANAGE MY BUSINESS->MANAGE DEPARTMENTS

and edit the department in question.

How to check my schedule

Friday, October 28th, 2011

From the home page, click “View My Schedule” along the bottom menu.

On this page, you will be able to view your schedule for the current month. This schedule will indicate the department you will be working in, as well as the times.

You can also review any requests that have been approved or pending. As well, you will be able to see any personal times that you are unavailable to work, that has been approved by management.

Why can’t I add or edit a schedule

Thursday, October 27th, 2011

There are 2 reasons why you would be unable to add or edit a schedule.

Reason 1:

If the schedule has been posted, no changes can be made to it. The top right of any posted schedule will alert you if this is the case:

If the schedule has NOT been posted, you can make changes to the schedules and the top right will show:

Reason 2:

Employees who are marked as ‘NOT scheduled and can check in/out at any time’ will show on the schedule page, however they will not have the option to add a schedule (because this option does not allow for schedules).

I’m not able to Update/Change a Schedule

Friday, August 12th, 2011

If a schedule is posted, it can not be changed. You can tell if a schedule is posted by looking on the schedule screen and at the top right in bold green letters it reads:

To unpublish a schedule, click:

Once the schedule is unpublished, you will be able to make changes/updates. Don’t forget to re-publish it when you are finished!

Grouping By Employees

Tuesday, May 24th, 2011

Yesterday we launched ‘Grouping By Employees’ for scheduling. This feature allows you to create a group picking specific employees that will show up in the scheduling ‘Department’ list. This is useful if you want to schedule all department managers on one screen.

To create an employee group:

1. Go to MANAGE MY BUSINESS and select ‘MANAGE MY EMPLOYEE GROUPS’
Grouping By Employees - Step 1

2. Create the group, giving it a name and select the employees
Grouping By Employees - Step 1

3. Go to the scheduling screen and you will see this group on the scheduling screen
Grouping By Employees - Step 1

Daily Schedules

Thursday, May 12th, 2011

Daily Schedule
We just released our latest feature, the daily schedule. This allows you to see the daily schedule, by department for the whole 24 hours, allowing you to make changes by scrolling the times left and right. Soon to be added is lunch planning.