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    Activate SMS Messaging

    1. In General Settings, choose Turn On SMS

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    2.  Once this option is configured,  Alerts may be set for each employee.

    In Manage My Business > Genereal > Manage My Employees > Edit employee, choose the SMS option in the Alerts panel.

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    There are three options to receive alerts:

    1. Receive all alerts: The employee receives all alerts
    2. Disable all alerts: The employee receives none of the alerts
    3. I want to receive just these alerts: The employee receives selected alerts

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    3. If the employee chooses I want to receive just these alerts,  options appear.

    Choose the messages you wish this employee to receive.

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    Description of the alerts :

    • Reminder to publish schedules so employees can view them: Sends a mail to the supervisors of each department to inform them that they have not published the schedule for the next week
    • Employee weekly schedule reminder: Sends an email with the schedule detail of the coming week.  Configure dates and time to have an email sent out when you want.
    • Important date reminders, like birthday, etc.:  Sends a reminder of important dates for each employee, to the employee and the employee’s supervisor
    • Entry/exit early/late:  Sends an alert to the supervisor with details of who arrived to work late or who arrived to work early.
    • Meal/break early/late:  Sends supervisors an alert when an employee is late returning from their meal or break
    • Specific times to take meals/breaks: If timeband and template options have been set up, this will send employees a message regarding their scheduled meal time.
    • Absence Request: The absence module is send to all the supervisors
    • Availability requests:  The availability module is send to all the supervisors
    • When an employee edits their personal information in ABOUT ME: Sends an email to the supervisor, if the employee modifies any personal, email or phone info
    • Reminder when a schedule is published that it has overtime/over/under hours: Sends an email to the supervisors letting them know that publishing the schedules there is overtime/under/over

    4. Be sure the employee has a phone number added to their General Information and press Save.

    You now have SMS enabled for this employee.

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    Overnight shifts and absences

    Overnight shifts and absences

    If you have an overnight shift and the employee has called in sick, how do you go about recording it? Read more here.