We've updated this report to include SCHEDULED and PAID hours (or all 3) detailed data in a table the ability to download the data Check it out
Update to traffic trail report
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TimeWellScheduled News
Updates to the employee app
We've launched an update to the employee app that includes Ability for employees to request time off within the app Ability for employees to enter availability within the app Updated controls and designs
13 Onboarding Tips for Your Small Business
Employee retention is a critical component of any successful business. Employee turnover can be extremely expensive, not to mention extremely disruptive to your business. Retention strategies need to start early. In fact, the best retention strategies start with...
June 2021 Service Upgrades
Over the last week our team has been working on solving performance issues on our servers. Several factors have caused these issues new companies on boarding (welcome Party City stores) increased employee app usage new features added to the site Our team has been...
Keep Your Business Cyber-Safe While Traveling
Things are starting to open up and the possibility of travel is just over the horizon. If you own your own business, travel can often be an important part of keeping that business growing. And on top of the business trips that take you away from the office are,...
Great books about business you must read
It is impossible to read them all, and perhaps in the face of such an overwhelming number, you need some ideas to get started. We recommend that you start with one of the following books: Profit First: A Simple System to Transform Any Business from a Cash-Eating...
Improve Employee Recognition
It is a practice used to express appreciation, motivate employees, and reinforce desired company behavior. The goal of job recognition is to encourage employees in the workplace and showcase their good performance and positive business results. When an employee feels...
How to Scale Your Business
9 Tips to Help Scale Your Small BusinessScalability is about capacity and capability. Does your business have the capacity to grow? Will your business systems, infrastructure and team be able to accommodate and keep up with growth? There’s a difference between scaling...
11 Ways to Develop Leaders at Your Small Business
As a small business owner you are forced to wear many hats, particularly as things begin to take shape and your company begins to grow. Having people on staff who can step up and help in larger roles will become a necessity. Bringing leaders in from outside the...
10 Ways to Control Overtime at Your Small Business
When an employee works over 40 hours in a workweek, you may be required to pay them additional wages at a higher rate. Overtime ranks as one of the biggest ongoing expenses for most companies, and poor management of overtime can cost your small business a lot of...
Ideas to Improve Motivation at Work
Running a company is complicated, even more so in times when reality is harsh and life has changed so much in the past year. Many workspaces had to reinvent themselves to survive, many employees lost their jobs, others changed their way of working, others stopped...
How to make SICK DAY – PAID export in payroll
If you want SICK DAY - PAID to be exported in payroll, follow these steps.
The Importance of Employee Performance Reviews
When you first started your company, employee reviews were probably just an act of self-reflection, as you were the only one sitting at the table. But as your company grows and you hire more employees, it becomes more and more important that you regularly evaluate...
Self-Scheduling at Your Small Business
The Advantages of Self-SchedulingEven before COVID-19, many small businesses were working towards a self-scheduling model. Now, with so many people working from home or other remote locations, and with customer demands going unpredictably up and down, self-scheduling...
Rapid Testing Kits
A few of you have contacted us about the Rapid Testing kits now being made available directly to employers. The province announced yesterday that its making rapid testing kits available directly to all essential businesses that are allowed to be open and who require...
Stay-at-Home Order
As expected, the Stay-at-Home Order will be extended beyond the May 19th deadline previously set until June 2nd. The provincial government also used this as an opportunity to announce an expansion to its vaccine program, confirming that youth 12 and older will be...
Update to scheduling page
We've launched a few updates in the background to the scheduling page to make it faster to load.
Manage availability blackout periods
You can now manage blackout periods for availability. Blackout periods make the ADD button unavailable to your employees. Your managers and administrators can still make additions. Read more here.
Recognizing Burnout Within Your Small Business
First, you must recognize the issue. Many people ask, what is the difference between stress and burnout? Is there one? There is. And it’s important to understand that. Because there is a difference in how each syndrome presents itself, there is a difference in how...
Push Notifications to the Employee App
The latest version of the employee app now includes push notifications from the TimeWellScheduled system.Read more here.
My employees are not receiving emails
With the launch of the employee app, some employees are choosing to only receive alerts in the app. To check, follow these steps.
COVID-19 Worker Income Protection Program
As you have likely heard on the news, the Provincial government has confirmed access to three paid sick days for Ontario workers impacted by COVID-19 under theWorker Income Protection Program. Key takeaways include: This is a temporary program and is only available...
My employee says they can’t clock in ON THE APP – what happened?
We enhanced the WHO'S WORKING audit trail (as discussed here) to include APP punches. If you're using the app you can now see what your employees see.
I have specific employees who are paid OT at a different hour total, how can I set that up?
If you have specific employees who need to be paid OT differently than your company (ex. you pay OT after 88hrs every 2 weeks but have a employees who are paid when they reach 44hrs weekly), you can set them up by following these steps.
I have specific employees who work on weekends and must be paid OT, how can I set that up?
If you have specific employees who need to be paid OT on specific days, you can set them up by following these steps.
Budget Update – Employment Programs
Brought to you by our partner HRLive At more than 700 pages the Federal government budget released yesterday includes something for everyone (we will briefly update the most significant announcements for employers). Permanent, unfunded spending increases means the...
“Essential Workplace” – WFH Clarification
Brought to you by our partner HRLiveI’ve received several questions regarding the impact of the stay-at-home order as it respects “essential workplaces” and for this reason we are providing the following important clarification to our HRLiveClient group: Previously...
Creating a Safe Workplace Amid COVID Concerns
While we are not through the pandemic yet, the roll out of vaccinations has provided a light at the end of the tunnel. We are at a point where going back to the workplace is becoming a not-so-distant reality. And this is bringing with it a whole new set of challenges...
My employee says they can’t clock in – what happened?
You may have employees telling you they can't clock in. "The site said I couldn't punch" "It just wouldn't let me in" In many cases, the employee isn't reading the message and reporting it back to you properly. We've now added a report that shows the...
How do I undelete messages I’ve deleted?
Read this article to find out how you can undelete messages that have been sent to your archive folder.
We’ve launched an update to the support site
New changes include When you type keywords, related articles will show right away New layout on home page The latest articles added Link to our log Most commonly accessed articles
The Importance of Scheduling for Small Business
No matter what business you’re in - retail, restaurant, services, professionals, healthcare - proper scheduling of your employees is paramount in guaranteeing the best experience for your clients and staff, leading to the best results for your bottom line. It creates...
COVID screening added to Employee App
If you enabled the COVID screening feature on the website, employees can now complete the same form on the app. This saves them from bookmarking the URL and adds a geocode location to where it was done. Read more here.
How to Deal with Stress at Work – Wherever it Is
Ways to Deal with Work-Related StressThese unpredictable times have led to unprecedented levels of stress in the workforce. Its effects are real and potentially devastating. Many studies have shown how stress can lead to physical symptoms including headaches, upset...
Can I sync my schedule with Google or Apple Calendar?
You can sync your TimeWellScheduled schedule with an external calendar software or tool that relies on iCal such as Outlook, Google or Apple Calendar To import your calendar into a third-party app, first go to VIEW MY SCHEDULE and click the CALENDAR SYNC button to...
UPDATE on New COVID Screen Requirement
The Ministry Of Ontario announced a change that requires staff to perform the COVID check BEFORE they arrive at work. We've updated TimeWellScheduled to handle this and here are the steps: Log into your TimeWellScheduled...
Create A Survey for Your Team
We’ve add a new dashboard feature that lets your survey your team and see the results. You can create the question and answers and your team can respond.To learn more, visit this link.
How to Keep Your Team Connected While They Work from Home
Many people forced to work from home by the pandemic may find it difficult to be on their own - maybe for the first time. It is very easy to lose contact with “the outside world”. For some people, especially those who feed off the hustle and bustle of a busy office...
New Chat Feature Launched
We just launched our new CHAT feature. You can find a new menu item called CHAT beside messages. Some key features: you can send/receive instantly with your team members you can easily see past conversations and files you can quickly share images/files between each...
How to Hire During Times of Crisis
How to Hire During Times of CrisisA global crisis changes everything! Don’t we know it! You make your plans and the universe laughs.Things change everyday and it can feel impossible to keep up. And this is as true for your business as it is for everything else. Maybe...
Shift Premiums Added To Roles
We've launched a new feature - shift premiums. These can be used to pay an employee an extra amount or hours per shift. For example, if an employee works the night shift and gets paid an extra $100, you can assign that to their role. Or if an employee has to travel...
Lead Generation
10 Lead Generating Strategies for Small BusinessWhether you’re just starting out or are an established small business, a good portion of your time, or your staff’s, is likely spent on lead generation. Lead generation is the actions or tactics you use to attract...
How to stop receiving reports automatically
Go to Time Card & Payroll Go to Push Reports Find the report and click DELETE
Coming VERY soon – CHAT
We are excited to announce that very shortly we will be adding a live chat feature to the backend and then roll out to the app. Details coming soon.
Leadership Qualities
7 Attributes of a Great Small Business LeaderGreat leadership is essential for any business to succeed. Without it, it is nearly impossible for a company to grow and expand in ever-changing markets. This may be especially true for small businesses that are often...
New Dashboard Widget
We've launched a new dashboard widget to show the number of employees on duty, on break, etc. The number represents the number of employees for each status.
Need Too Check Past Messages?
If you need to check a past message you sent, follow these steps.
7 Tips to Stay Productive While Working from Home
7 Tips to Stay Productive While Working from HomeIn this year like no other year, many people have been forced to work from home. If you are used to, and happy with, an office environment, this change can be rather unsettling. There are a whole host of potential...
We’ve Updated The Absences & Availability
We've made a small update to the absences and availability page to make the status (approved, pending, declined) clearer. Thank you to everyone who provided feedback to enhance the experience.
We are excited to announce the first version of the employee app!
We have launched the new employee app that can be downloaded in the iOS and Android store. Visit here to download it. We are working on version 2 that will Include a chat feature Request time off
Taking Care of Your Employees’ Mental Health
11 Ways to Improve Mental Health at Your Small Business(Pandemic or No Pandemic)Mental health issues in the workplace have certainly been exacerbated by the global pandemic, but they most certainly existed before the pandemic hit. In fact, pre-COVID statistics show...
Display your employee role on the schedule screen
If you need to show the employee role on the schedule screen, you can turn it on by following these steps.
How to change the absence YTD total
By default, the YTD totals seen on the absence page is calculated based on Jan 1 as the start date. If you want to change that per employee, follow these steps.
Update to Easypay Export
We've added a new option when exporting Easypay time cards - you can now export group by department total. To read more, click here.
How can I add my own message on the welcome email to employees?
You may want to message employees about your privacy policy or other information when they sign up. To add a your own message, follow these steps.
Improving Communication at Your Small Business
11 Ways to Improve Communication at Your Small BusinessImportance of Communication Effective communication, both internal and external, is essential to the success of any business. It improves business performance in several different ways. First, good communication...
COVID – How do I capture employee temperatures?
You can now ask employees their temperature upon check in. Follow these steps to enable this feature.
How can I let managers approve absences during black out periods?
Follow these steps
Schedule History/Audit Trail
TimeWellScheduled tracks every action that happens to the weekly schedule. If you want to see who did what actions, follow the steps here to see it.
Alberta STAT pay calculations updated
We've updated the STAT pay calculations that came into effect Nov 1, 2020 within TimeWellScheduled. The stat report will use the new regulations to calculator Hours Earned.
Motivating Your Small Business Employees
8 Ways to Motivate Your Small Business EmployeesMotivating employees, getting them to work for your business as if it were their own, is an inherently difficult task, but an extremely important one. Replacing employees can be very expensive, and the impact of losing...
New Add On – Training Tracking
We are excited to announce the launch of the new training tracking module. This new module will allow you to track training requirements and due dates for all your employees. Email us for a personal demo or read more about it here.
Recruiting
Finding Big Talent for Small Business10 Recruiting Tips for SMEsSmall businesses are the engine that drives our economy. Even still, since they are often without Human Resources departments, finding the right employees can be a time-consuming and frustrating endeavor,...
Attendance Tracking
The Importance of Attendance TrackingFor Small to Medium Sized Enterprises (SMEs), their employees are often their biggest asset, and also their biggest expense. So when employees miss work for long stretches of time - possibly due to injury, illness or mental health...
Bi-Monthly Payroll Available
For those stores that calculate payroll bi-monthly vs weekly, we've added this as an option. To read about it, click here.
Why am I receiving a 403 Forbidden page?
We restrict access to our service to those countries we have clients in. If you see a 403 Forbidden error, likely your IP is not in the range of countries we support. Please go to https://ifconfig.co/json and send your results...
Raise vs. Bonus
Is it Better to Reward Performance with a Raise or a Bonus? (Depends which side of the cheque you’re on.) Hiring the best employees is a difficult task, and an essential part of running a successful business. Retaining these employees is every bit as important. You...
How to receive reports automatically
Would you like to receive one of the reports in TimeWellSchedule automatically? If so, follow these steps to set it up and have yourself and team members receive it each week. Follow these steps...
New Report – Last Worked
We've added a new report under TIME CARD & PAYROLL called Last Worked.This report will let you see the last scheduled shift and time card for your employees.
How do I check the punch alert (COVID) tracking report?
You can review the responses to the punch alert (COVID) popup by loading the report under REPORTS. Read more here.
In Search of Payroll Accuracy
Where there are humans, there is the chance of human errorPayroll is an essential system within your business. How it works, particularly how accurate it is, can have a direct impact on your bottom line. Inaccuracy will cost you money. And this can be magnified for...
Paid Vacation and Stat Pay Calculation
If an employee is away on PAID vacation, their hours need to be included in the stat pay calculation as RT hours. To ensure the stat pay calculator does this, turn this ON, just check off the setting below
Enable early block PER EMPLOYEE
If you want to block an employee from punching in early (vs the whole store) you can now do it. This prevents someone scheduled from punching in until their scheduled start minus the grace period. Read more here.
Turning OFF premium pay
Just a reminder if you no longer need premium pay, you can follow these steps to turn it OFFhttps://timewellscheduled.com/premium-pay-for-easypay-ceridian-desjardin/ Just don't click YES, click NO 🙂
Facial Recognition Added To The App
We have launched an update to our app that adds facial recognition. Take a look at our HOW TO ARTICLE here.
Buddy Punching: Sounds Cordial But It’ll Cost You.
Everyone wants to be a pal, a good guy, a buddy. Sometimes this means helping out with small favours, like buddy punching. But these “small favours” can add up to big losses for your company. What is Buddy Punching? Buddy punching is what you call it when one...
How can I confirm my app is connected?
There are a few ways to confirm your app is connected to the internet and our server. The first is on the main screen: The icon at the bottom right is greenYour logo is loaded The other way is to check your list of employees is loaded. Go to the settings (press the i...
Setting up geofencing
Geofencing allows you to control punch abilities within a specific area. We STRONGLY recommend using a phone with a GPS as a web browser does not always provide an accurate result. Read more...
Set SCHEDULE to PAID
When approving time cards, if you want to copy the SCHEDULED HOURS to the PAID HOURS, you can simply click the button at the bottom right. read more...
Biometrics for Increased Security: Is it Safe? Is it Secure?
Biometrics for Increased Security: Is it Safe? Is it Secure? The security industry is forever trying to come up with new and better ways to thwart the cyber criminals. Finding something to replace the password as a line of defense has been a priority for years. It is...
How to let employees see their schedule audit trail
You can allow employees to see their own schedule audit trail. Read how here
What happens when I add an absence and there is already a scheduled shift?
Let’s take an employee that has a scheduled shift on Jul 10 If an absence is recorded for that day for that employee You will be prompted to take an action:
What is Geofencing?
Save Time and Money with GeofencingToday’s business environment is highly competitive. Business owners are always on the lookout for technology that can help improve their operations and give them a competitive advantage. Geofencing for time tracking and employee...
Geofencing coming soon
We are in the final tests of our geo-fencing feature. With this new feature you will be able to lock employees to only punch IN/OUT at specific addresses you set up. The setup will be simple, you will enter an address and range (ex. 50m) and if an employee is WITHIN...
New dashboard coming soon
We are excited to announce our new dashboard will be launched shortly. Take a sneak peek:
Update Vital Signs Report
We've updated the vital signs report to include the week number, PTD, MTD and YTD values.Take a look under TIME CARDS & PAYROLL -> Vital Signs Recap
COVID Message On App
We’ve launched the COVID alert on the iOS and Android platform. NO update is needed, just setup the message. Read more here.
New PUNCH IN alert module for COVID-19
We’ve launched a new alert module to prompt employees about COVID-19 symptoms before they punch in. This new feature will prompt them and if they respond YES, alert their manager and/or block their entry. To set this up and turn on, read the HOW TO here.
Coming Soon – Employee Covid Alert
We are working on a new feature so you can ask your employees if they have COVID symptoms when punching in.If the employee responds NO, they punch in as normal.If the employee responds YES, you can alert their manager and block their punch.Stay tuned for more...
Premium Pay for Payworks
We've added support for Payworks now. Premium pay will be exported in column L. ** PLEASE SEND THE FILE TO PAYWORKS THE FIRST TIME AFTER TURNING THIS ON SO THEY CAN MAP IT CORRECTLY ** With the changes to business operations we launched a VERY quick change to...
TimeWellScheduled Server Maintenance May 1 11:30PM EDT
This Friday May 1 we will be doing updates to the backend of TimeWellScheduled starting at 11:30PM EDT. We expect no impact other than slower than normal response times as we make the updates The system will be back up to full capacity by Saturday morning Any...
Set all hours for a day of week to RT/OT/DOT
If you have a requirement that specific days are always paid as RT/OT or DOT, you can do that now with the latest update launched. Read about it here.
How do I attach a file to a message?
If you have a file you want to share with your staff you can attach is to a message. To learn how, read this article.
Is it possible to get an alert for when an employee passes 44 hours worked and they enter into overtime?
You can set minimum and maximum hours an employee should work in their roles. When you set this up and the employee us under or over, you will get alerted. Read more here.
Online ordering added to Daily Vital Signs
We've made an update to the Daily Vital Signs to let you track Online Orders. You can now enter the sales, customer count and calculate the average. This also carries over to the vital signs report.
Why can’t my employees punch in with biometrics? I’ve reset their password.
By default, employees need to use their fingerprint to punch in with biometrics. This means they can NOT use their employee code and password. Read here how to change if you do need them to punch with code and password.
Premium Pay for Easypay/Ceridian/Desjardin
With the changes to business operations we launched a VERY quick change to support PREMIUM PAY. We are working on a long term solution but this quick change can be used now. What is it? Some stores are paying premium time for all regular time hours. How does it work?...
Different filters to view the schedule
The default for viewing the schedule is to show ALL employees who can work in the department you’ve selected and ALL their schedules. But that’s not the only way you can see it. Maybe you only want to see the employees scheduled. Read more here
How can employees delete their absences/availability?
When an absence or availability is pending, an employee can delete or edit. However, once it is approved, only their managers can. Read more here
COVID-19 What Employers Need to Know Now…
We’re pleased to pass along the following information from one of our Human Resources partners, SHRP Limited, for Employers dealing with the employment, lay-off and other workplace issues associated with the COVID-19 crisis: Comprehensive De-Briefing on COVID-19...
