Employee time theft – it's the silent drain on your company's resources and a growing concern in today's digital workplace. These online time thieves lurk on every computer screen, from the endless scroll of social media to the constant ping of emails and news alerts....
"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Warren Buffett, chairman and CEO of Berkshire Hathaway. In the age of hyperconnectivity, with one customer review, opinions...
“Salary transparency is the single best protection against gender bias, racial bias or orientation bias.” - Dane Atkinson, CEO, Analytics Software. Pay transparency is increasingly becoming a centerpiece in discussions on workplace equity, fairness, and employee...
“2024 has the potential to be a year of essential progress in the workplace evolution – where we learn from lessons learned in previous years and tune into the requirements of organizations and employees to create truly impactful and engaging employee experiences.” -...
“Retail has traditionally lagged behind in security and data privacy. Attackers target companies with poor security measures, and these “quick wins” often balloon into mega jackpots.” - Irina Maltseva. Consumer data theft, the unauthorized acquisition of...
“Working life changed for millions of Canadians in 2020, when the pandemic forced organizations to send people home in a hurry. Outside of the confines of traditional offices, employers may now find themselves tracking how employees spend their paid time.” - Tijana...
“Ditch the to-do list. I'll bet you half the tasks on there have been there for six months--or more. If you really want to get it done, put it in your calendar. If it's not in there, it wasn't as important as you thought in the first place.” - Kevin Kruse. (Source:...
"Deceiving customers to achieve financial gain is ethically wrong. On the other hand, establishing trust through honest interactions is an ethical gain, and is more likely to lead you to financial gain as well." - Michael White. Ethical marketing practices are...
"Flyers are marketing material that your customers can touch and keep. They offer a fantastic opportunity to provide value to recipients in a way that online ads don't. If you take the time to create a beautiful and memorable flyer, there's a better chance that...
“According to neuroscientists, our brains aren’t built to do more than one thing at a time. And when we try to multitask, we damage our brains in ways that negatively affect our well-being, mental performance and productivity.” - Mayo Oshin. Multitasking...
“Trust blossoms when companies prioritize it, develop strategies to build it, track metrics that can show them when and where to change course and then consistently apply those learnings over not just days and weeks but years and decades.” - Hayden Harrison. ...
The more brand builders understand about the thought processes, emotions, environmental and motivational factors that influence buying decisions, the better positioned they are to influence those decisions. - Stephen Houraghan. In order to increase sales and...
"The biggest risk is not taking any risk. In a world that's changing really quickly, the only strategy that is guaranteed to fail is not taking risks." - Mark Zuckerberg. The concept of employee risk-taking stands out as a catalyst for innovation and progress, yet it...
“Employees who strongly feel connected to their organization’s culture are 3.7 times more likely to be engaged at work, 68% less likely to feel burned out and 55% less likely to seek another job.” - Gallup Research. Grounded in the belief that the welfare of...
“A vision is the embodiment of our hopes and dreams in a particular area; the picture of what has not yet happened, but what the future may hold. In business, having a clear vision is absolutely critical. It is an extremely powerful tool to achieve the results you...
“A good call to action isn’t just a witty way to end advertisements — it can entice potential customers to continue down your sales funnel.” - Marisa Sanfilippo. A compelling Call-To-Action (CTA) is the important constituent of a message that bridges the gap between...
“You’re not being repetitive, you’re using content you and your teams have purposely created, giving it new life, and ensuring that all segments of your audience can gain value from what you have to offer.” - Flori Needle. Creating fresh marketing content that...
"The SMS marketing industry will be worth $12.6 billion by 2025 with a CAGR of 20.3% over six years." - Luisa Zhou. As the consumer trend toward personalized messaging continues to evolve, SMS marketing has become an increasingly important part of business...
"77% of respondents say they have experienced employee burnout at their current job, with more than half citing more than one occurrence." - (Source: Deloitte's Marketplace Burnout Survey.) The World Health Organization describes Workplace Burnout as a...
Are you a small business owner wondering if it's time to incorporate your business? Consider your business’s current circumstances: Is your business demonstrating financial stability with consistent revenue and profitability over $100,000 per year? Do you want...
“Podcasts have exploded onto the media scene over the last few years and their popularity continues to rise. From news to business to celebrity life to true crime, the categories of podcasts are endless.” - Chelsea Sassara. Podcast marketing continues to gain...
"Conscientiousness is the most potent, non-cognitive predictor of workplace performance," - Michael Wilmot, University of Toronto. Studies consistently show that conscientious employees are highly sought after as they tend to enhance workplace productivity, exhibit...
“The point of the audit is not to see every missed step; it’s to find any kind of trend you can work to resolve,” - Teri Weber, Spring Consulting Group. Personal Self-audits serve as practical tools for self-improvement and professional performance...
“Rotating leadership encourages team members to share the burden of responsibility, and it helps to create an environment where everyone feels responsible for the team's success.” - Dr. Rodney King, Ph.D. Rotating leadership is a dynamic and inclusive style of...
"The challenges for retailers are stark: somehow they must navigate this tricky consumer landscape, supporting their customers and staff through it, while also facing increased costs and squeezed margins themselves." (Source: Retail Week) The affordability crisis of...
“Positive positioning is positively delivering a message and in such a way that minimizes a negative reaction.” - Myra Golden When dealing with customers in today's socially complex customer service (CX) environment, positive positioning is a powerful tool to elevate...
"The most enduring brand slogans are often short, catchy, and easy to remember. Much like a song chorus that gets stuck in your head, it needs to have a rhythm or sound that rolls off the tongue and is instantly recognizable." - Nikki Gilliland. Slogans play a...
“The future of VR is being immersed into an environment blending physical and digital worlds, where users interact via a headset, their computer, or their mobile device to role play with an avatar or learn a new skill.” - Christopher Dede, Harvard School of...
"Retail environments have become places where consumers look for unique and memorable experiences, not just products. Compared to traditional retail environments, space becomes "alive" and gives customers the opportunity to interact actively with the brand, and on all...
"The socially conscious consumer makes mindful purchase decisions, deliberately buying ethical and environmentally friendly products. They vote for their values with their wallet. In fact, 45% said they are willing to pay more for sustainable products." - Matthew...
"You need to come to the consumer where they are if they are going to be at grocery retailers less often," - Jared Koerten, Euromonitor International. One mantra rings true in today's fast-paced, ever-evolving retail landscape, sellers are...
"Employees spend an average of 40% of their workday engaged in non-productive, inefficient communication." (Source: Zipdo) In a work setting, an unproductive conversation typically resembles talking in circles without a clear purpose or end goal. It's often...
"On average, humans can hold roughly 7 things in their working memory at any one time. This means we sometimes need simple strategies to maximize the limited capacity of our working memory." - George A. Miller, Harvard University. Our brains are fascinating...
Dear Valued Customers, As the 2023 Thanksgiving season approaches, we want to take the time to express our gratitude to each and every one of you. Your support and trust in TimeWellScheduled have been essential to our success, and we are truly thankful for the...
“The brand is the aspiration the customer wants to buy—it’s the core truth of the brand. Your brand is a story you tell to the world with the hope it will resonate and consumers will want to associate themselves with it.” - Masooma Memon, Shopify Marketing. Retail...
"Internal mobility gives employees a greater incentive to remain engaged and productive. It also gives them chances to grow their skills (and develop new ones) while in the flow of work." - People Fluent. In the rapidly evolving business world, companies are turning...
"With everything in business, the benefits gained should exceed the cost incurred." ― Hendrith Vanlon Smith Jr. Making smart, data-driven decisions is the cornerstone of successful business management. Cost-benefit analysis (CBA) is a powerful method that helps...
"Watch the product life cycle; but more important, watch the market life cycle" — Philip Kotler. For retail businesses owners, awareness of the Retail Product Life Cycle (PLC) is key to understanding how products evolve from Introduction to obsolescence. The...
"Personalization is the key to cutting through the noise and making a meaningful connection with customers." - Angela Ahrendts, Former SVP of Retail at Apple Imagine walking into a store, and everything, from product recommendations to interactions,...
We want to wish you and your family a happy and safe Halloween filled with plenty of treats and spooky fun. As you continue to use TimeWellScheduled for your workforce management needs, we're grateful for your trust and support. Enjoy the day, whether dressing up in...
"Toxic workplaces are not only costly — they are also common. Our research on large U.S. employers found that approximately 1 in 10 workers experience their workplace culture as toxic, an estimate that is in line with other studies." - MIT Sloan Review. Yes, it...
"For the best return on your money, pour your purse into your head." - Benjamin Franklin. Continuous learning and development helps companies maintain a competitive advantage, particularly in retail and service businesses. Investing in employee training and...
"If your plans don't include mobile, your plans are not finished." - Wendy Clark, former SVP at Coca-Cola. Geolocation marketing has transformed how businesses connect with customers. When retail marketers leverage the power of location data, companies can...
“An apparent conflict of interest is one which a reasonable person would think that the professional's judgment is likely to be compromised.” - Michael McDonald. Conflicts of interest (COI) can enter the workplace, undermining trust, fairness, and employee...
"Your beliefs become your thoughts, Your thoughts become your words, Your words become your actions, Your actions become your habits, Your habits become your values, Your values become your destiny." ~Mahatma Gandhi. Integrity isn't just a personal virtue—it's a...
"Customers may forget what you said, but they will never forget how you made them feel." - Horst Schulze, Co-founder of Ritz-Carlton. In retail, "touchpoints" matter. These customer-brand interactions are pivotal moments that can either build a robust and...
Dear Canadian Customers, Thank you for choosing TimeWellScheduled. We want to express our deep appreciation for your partnership during this Thanksgiving season. Your unwavering support and trust in us have nurtured mutual growth and improvement. We hope your...
"Organizations able to skillfully manage the entire customer journey reap enormous benefits: enhanced customer satisfaction, reduced churn, increased revenue, and greater employee satisfaction." - McKinsey & Company. In the dynamic retail landscape, understanding...
"Nothing can stop the person with the right mental attitude from achieving his goals. Nothing on earth can help the person with the wrong mental attitude." — Thomas Jefferson. Your mindset shapes your thought processes, beliefs, and actions. It is crucial in...
"Discrimination is a disease, and tolerance is the only cure." - Sir Muhammad Iqbal. Discrimination in the workplace—an age-old issue that continues to persist—can be both a subtle, silent enemy or a blatant, disruptive force. It's a complex problem that...
"Millions of dog owners are more likely to visit a business that allows their four-legged friend inside, which is why we've always welcomed dogs into all of our Metro Bank stores" - Jessica Myers, Marketing Director, Metro Bank. Embracing a dog-friendly retail...
"In 2022, there were 73,485 workplace discrimination charges in the USA, resulting in more than $39 million in damages for victims in federal court. This does not include hundreds of millions in damages granted by state and district courts" (Source: EEOC)....
"The $45 billion US retail media market is surging as retailers capitalize on the consumer shift to e-commerce while offering advertisers access to their unique audiences and data insights." (Insider Intelligence) Retail media...
"Consumer studies have found that 68% of the entire customer base leaves due to perceived indifference, which means they believe that companies don't care about them – compared to only 14% leaving because of product or service dissatisfaction." - (Forbes) Successful...
"If it takes less than two minutes, then do it now." - David Allen. Enhance your productivity and eliminate procrastination with the power of the Two-Minute Rule. This straightforward yet potent time management skill can revolutionize your daily routine by optimizing...
"Pop-up Shops make people feel like they're getting something special that's only around for a short time, so they have to go there" - Valentino Teoli. Pop-up retail is an innovative and cost-effective strategy, enabling brands to reach and engage new customers. With...
"The fear of public speaking is the most common phobia ahead of death, spiders, or heights." (National Social Anxiety Center) Public Speaking Anxiety (PSA) is an all-too-common phenomenon, with its roots stretching from simple nervousness to paralyzing fear. This...
"They (Shoppers) expect stores to be digitally enabled and for brands and retailers to support hybrid shopping journeys, which blend physical and digital channels" (IBM Consumer Research.) Interactive in-store displays are transforming the retail industry. By fusing...
"The difference between successful people and really successful people is that really successful people say no to almost everything." - Warren Buffett. When life gets demanding, it's important to remember that saying no isn't just an option; it's a necessity for...
"Time is the most valuable thing a man can spend."— Theophrastus. Imagine harnessing the power of focused effort to accomplish more each day. Sounds too good to be true, doesn’t it? Not with time chunking. This simple yet powerful technique allows you to divide your...
“Grief can be a burden, but also an anchor. You get used to the weight, how it holds you in place.” -Sarah Dessen. Supporting grieving employees is not just a moral obligation but also has significant implications for the business. When an employee experiences a...
"when there is so much information that it is no longer possible to effectively use it." - David Lavenda. Information overload is a pervasive issue plaguing many companies of all sizes. As the volume of information surpasses our capacity to process it, employees...
"To be successful is to be helpful, caring, and constructive, to make everything and everyone you touch a little bit better." — Norman Vincent Peale. Personal Support Workers (PSWs) are the unsung heroes transforming healthcare delivery in North America. As the...
"Whenever you see a successful business, someone once made a courageous decision." – Peter F. Drucker. Our decision-making process drives personal and professional success. The methods and strategies we employ when making decisions vary broadly and fall into four...
"Pareto's Principle: you generally spend 80% of your time on 20% of the project." - Joseph M. Juran. Vilfredo de Pareto (15 July 1848 – 19 August 1923) was an Italian sociologist and economist who determined that, in general, 80% of a nation's income was in the hands...
"A study on stand-up meetings concluded that they were about 34 % shorter than sit-down meetings, yet produced the same solutions." - Allen Bluedorn, University of Missouri Stand-up meetings, an innovation borne of Agile methodologies, are quick, daily sessions...
"As all entrepreneurs know, you live and die by your ability to prioritize. You must focus on the most important, mission-critical tasks each day and night, and then share, delegate, delay, or skip the rest." - Jessica Jackley. Learning the art of delegation can be a...
“You will never change your life until you change something you do daily. The secret of your success is found in your daily routine.” – John C. Maxwell. Morning routines are often viewed as mundane daily rituals by those who do not practice them. However, these simple...
"The great victory, which appears so simple today, was the result of a series of small victories that went unnoticed." - Paulo Coelho. Celebrating small wins is a crucial aspect of personal and organizational growth. Small wins represent the incremental achievements...
“Those people who develop the ability to continuously acquire new and better forms of knowledge that they can apply to their work and to their lives will be the movers and shakers in our society for the indefinite future.” — Brian Tracy. Microlearning is a modern...
"78% of workers believe that a clean workspace enhances their ability to focus on tasks." - (HarvardBusinessReview) Do you find yourself constantly surrounded by paperwork, stacks of books and to-dos? Are you so busy with your daily tasks that the idea of a...
"One of the greatest values of mentors is the ability to see ahead what others cannot see and to help them navigate a course to their destination." – John C. Maxwell. Mentors are trusted advisors who are crucial in offering knowledge and guidance to future leaders....
"We gain strength, courage, and confidence by each experience in which we really stop to look fear in the face ... we must do that which we think we cannot." - Eleanor Roosevelt. Confident employees play a pivotal role in driving organizational success. Their ability...
Gatekeepers play a crucial role as intermediaries between salespeople and decision-makers. They probe, filter communication and determine who gets access to company leaders, and who does not, optimizing their time and minimizing distractions. In order to excel,...
“Simple checklists reduced complication rates in surgery by 35%, death rates by 47% and saved the health industry hundreds of millions of dollars” - Ibis When organizing, planning, and accomplishing daily tasks, checklists can be invaluable. Whether preparing for an...
“The way your employees feel is the way your customers will feel. And if your employees don’t feel valued, neither will your customers.” - Sybil F. Stershic. Employee surveys play a crucial role in understanding and improving various aspects of the workforce, such as...
"We all need people who will give us feedback. That's how we improve." – Bill Gates. Constructive feedback is a critical part of any successful workplace. Knowing how to deliver constructive comments can help your staff or coworkers learn and grow in their roles while...
Employers are increasingly recognizing that it takes more than technical expertise to succeed in a job. Soft skills, such as effective communication, teamwork, problem-solving, and time management, play a crucial role in fostering positive relationships, navigating...
"51% of HR professionals surveyed ranked talent risk as the top risk to future growth" (HumanResourcesOnline) Talent risk significantly impacts productivity, employee satisfaction, and workforce stability. By proactively managing talent, businesses can mitigate these...
“Sourcing and finding people is the most important. You can’t recruit, message, or network with someone you haven’t found.” – Glen Cathey If you're looking to grow your team, it pays to invest time and energy into sourcing the best candidates. With an effective...
"Information is the oil of the 21st century, and analytics is the combustion engine." - Peter Sondergaard. Workforce management involves understanding, anticipating, and influencing employee behavior in a way that supports organizational goals. By leveraging...
"Management is doing things right; leadership is doing the right things." - Peter Drucker. Leaders inspire, motivate, and implement change, while managers plan and execute activities that help an organization attain objectives. Understanding this distinction is key to...
"Take advantage of every opportunity to practice your communication skills so that when important occasions arise, you will have the gift, the style, the sharpness, the clarity, and the emotions to affect other people." – Jim Rohn, Entrepreneur. Managers often see...
"Clearly defined job roles will eliminate any kind of dilemma. It will help an employee better understand what they are supposed to achieve as a part of their job description." ― Pooja Agnihotri. Job analysis is the process of gathering, analyzing, and documenting...
“Hiring the wrong people is the fastest way to undermine a sustainable business.” - Kevin J. Donaldson, Entrepreneur, Author, and Business Coach Structured interviews are an effective way to assess candidates for job fit, overcoming the limitations and biases of...
Inspirational Leaders are remarkable individuals with unique qualities that inspire their team and foster a sense of trust, engagement, and commitment. From remaining calm in stressful situations to actively listening and demonstrating resilience, inspirational...
“Like on a sports team, people at work don't want to just be liked, they want to feel needed. If the team wins, they want to feel like they played an important role in the success.” - Gallup Building an organizational culture of belonging can help foster synergy among...
"Leaders affect the entire workplace. When leaders are late, it sends an irresponsible message to employees, which may lower morale; when leaders are punctual, it exhibits a work ethic to aspire to." - Johnson D. Elias. Employee attendance tracking ensures that...
"It is necessary to instill a disciplining program in your small business in order to move forward. An effective regimen will help improve workplace performance and provide a safe and honest environment conducive to production." - Lisa Mooney. Disciplining employees...
“The average worker is productive for only 2 hours and 53 minutes a day” - Hubstaff.com Accurate employee time tracking is critical to managing labor costs, ensuring adherence to staffing schedules, and maximizing productivity. However, employee time tracking can be...
"82% of business failures are caused by cash flow, so it's important to trim down the unnecessary business costs." - Eagle Business Credit. In today's competitive business landscape, small and medium-sized businesses (SMBs) must continuously seek ways to optimize...
“88% of people surveyed across 28 countries believe it is essential, very important or fairly important to have an international treaty to combat plastic pollution.” (Ipsos) Why should retailers reduce their use of single-use plastic? The answer lies in the...
"We look at the brand, not as a piece of advertising, but everything we do communicates who Starbucks is. The place, the physical environment, really has become an extension of the brand, and it's very important to the success of the company." – Howard Schultz....
"56 million American workers have paid a bill late because of a payroll error" - The Workforce Institute. Human errors in payroll processing can have severe financial repercussions for a business. These errors can result in substantial fines, lead to employee...
"Our goals can only be reached through a vehicle of a plan, in which we must fervently believe and upon which we must vigorously act. There is no other route to success." – Pablo Picasso. Shift planning is an ongoing challenge for small, medium or large retail and...
“Time Well Scheduled has been an excellent tool for our scheduling and HR purposes. It’s easy to use, and the support team is always responsive. They have also been open to building the infrastructure we need for our reporting purposes.” - Jon W. - Manager, Home...
“…understanding the causes and effects (of lateness and absenteeism) should be a key priority of retailers.” – Caleb Kwon and Ananth Raman Effective attendance and absence policy is crucial for retail businesses to ensure mutual expectations are met, and productivity...
"(IMC) means mapping your strategy to the reality of the customer. Where does she go, and what does she do every day? Your marketing message must be aligned across all of those touchpoints... If the message doesn't align, you've lost her, and she likely isn't coming...
“Fairness is not an attitude. It's a professional skill that must be developed and exercised.” - Brit Hume Creating a fair employee scheduling process is vital in organizations as it contributes to the perception of procedural justice, a crucial aspect of workplace...
"As a marketing manager, you're going to manage a portfolio of influencers, just like Nike manages a portfolio of celebrities." - Robert Palmatier, University of Washinton, Foster School of Business. Influencer marketing has become a critical part of digital retail...