Thanksgiving to American Customers

Retail is one of the most fast-paced and competitive industries, where customer expectations and operational demands change daily. To stay ahead, companies need managers who can lead people, run efficient stores, and deliver great customer experiences. However, many...

“All communication is complicated by perceptions and assumptions. Language, tone and communication channels contribute to ambiguity. Effective managers make the effort to set communication norms, communicate regularly, keep everyone in the loop, confirm common...

Every retail manager understands that seasonal change brings excitement and pressure. Whether it's the back-to-school rush, the long winter holiday season, or the frenzy of Black Friday, customer behavior shifts dramatically; and retailers must plan accordingly. Sales...