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How Home Hardware Scaled Retail Operations with Automated Scheduling & Payroll Software

by Kaatje | April 17, 2026
Home Hardware store using automated retail scheduling and payroll software
Home Hardware logo - TimeWellScheduled client

Across four locations in Cambridge, Milton, Ayr, and Preston, the Home Hardware Building Centre supports a team of over 80 employees. With multiple locations and several teams to manage, store owner Jeff Seydel was in need of a reliable scheduling and attendance system to support what matters most to his business: reliability and a strong commitment to customer service.

In practice, that means making sure customers are always taken care of, with no missed visits or gaps in service. To support that standard across every location, Jeff implemented TimeWellScheduled to bring greater consistency and control to daily operations.

Store Locations

Employees

Payroll time saved per period

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Digital Scheduling

Challenge #1

The Pitfalls of Manual Retail Staffing: Why Paper Schedules Fail

Before implementing TimeWellScheduled, all scheduling was handled manually. Weekly schedules were printed and posted in-store for employees to check, with any updates requiring a new version to be printed and for staff to notice the changes.

This often led to missed updates, confusion around shift responsibilities, and occasional gaps in coverage when employees were working with outdated information. Across multiple locations, managers had no reliable way to ensure everyone was working from the same, up-to-date schedule.

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Solution #1

Implementing Real-Time Digital Scheduling Across Multiple Store Locations

With TimeWellScheduled, schedules are centralized and accessible digitally, eliminating the need for printed copies. Managers can make changes instantly, with updates reflected in real time so employees always have access to the most up-to-date schedule.

Instant Schedule Notifications

Employees receive automatic alerts for schedule changes and upcoming shifts, ensuring nothing falls through the cracks.

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The ease of scheduling changes and communications of it to the staff has definitely been adding value to our business.
— Jeff Seydel, Store Owner · Home Hardware Building Centre

Challenge #2

Limited Real Time Tracking and Visibility

Prior to implementing TimeWellScheduled, managers had limited tools to accurately track and verify the hours employees worked. Manual processes made it difficult to confirm attendance or ensure that recorded hours actually reflected what happened on the floor.

It was also difficult to see who was clocked in at any given time, limiting the managerial team’s ability to monitor coverage and make timely decisions throughout the day.

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We didn’t have an efficient way to track hours as they were worked, which made it harder to ensure accurate coverage throughout the day and respond quickly if adjustments were needed.
— Jeff Seydel, Store Owner

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Solution #2

Real-Time Visibility and Accurate Time Tracking

TimeWellScheduled now provides managers with a clear, real-time view of who is working across each location. This allows them to quickly identify gaps, confirm attendance, and make adjustments as needed throughout the day.

It also provides accurate digital records of hours worked, making it easier to verify time entries and process payroll with confidence. Having this level of visibility has improved confidence in staffing decisions and made it easier to manage operations across multiple stores.

Live Floor View

See exactly who is clocked in at every location at any moment, enabling faster, smarter coverage decisions.

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One of my favourite TimeWellScheduled features is the ability to see who is working at any given time.
— Jeff Seydel, Store Owner · Home Hardware Building Centre

Challenge #3

Eliminating Payroll Errors and Manual Time Tracking Verification

Payroll processing previously required significant manual effort, with managers needing to verify hours, correct errors, and ensure accuracy before each pay period. Time tracking systems were not always aligned, leading to inconsistencies and additional back-and-forth to confirm records.

Depending on the location, payroll tasks could take anywhere from 30 minutes to 2 hours per pay period. This added administrative burden and increased the risk of errors.

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Solution #3

Streamlined Payroll and Accurate Time Tracking

With TimeWellScheduled, time tracking and payroll processes are now more streamlined and accurate. Hours are recorded consistently, reducing the need for manual corrections and simplifying the verification process. Admin is now able to process payroll more efficiently, saving time across all locations.

This change has reduced administrative workload while improving confidence in payroll accuracy.

One-Click Payroll Export

Consistent digital records eliminate manual verification — payroll that once took hours now takes minutes.

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TimeWellScheduled has improved the accuracy of payroll and has saved us time spent on these tasks.
— Jeff Seydel, Store Owner · Home Hardware Building Centre

The Results Speak for Themselves

By moving to TimeWellScheduled, Home Hardware Building Centre has simplified scheduling and payroll across its four locations. Managers are spending less time on administrative tasks and have better visibility into daily operations, while employees benefit from clearer, more accessible schedules.
It’s a tool that makes employee scheduling and payroll easy and fast.
— Jeff Seydel, Store Owner · Home Hardware Building Centre
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