by Mike

  How to Identify and Fix Time Theft Without Micromanaging Research conducted by the American Payroll Association has found that time theft costs companies in the United States roughly $11 billion annually. Moreover, for small and medium-sized businesses, even...

Workforce Management Trends: What to Expect in 2026
Workforce management (WFM) has transformed from a nice-to-have tool into a platform that helps to shape business-level strategy. As labor markets evolve and digital technology matures, employers must prepare for another game-changing year. In the final edition for 2025, we review what to expect in 2026 and emphasize the importance of preparation.

New - Role & Pay Rate Report We've realeased a new report that shows all employees in their role and pay rate for that role. Located under REPORTS Read more >> HOW TO How to create a banked hours type To create a new banked hour type: 1.  Go to MANAGE MY...

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    Email not displaying correctly? View it in your browser. Editing shift premium hours in payroll, and more new features launched Editing shift premium hours in payroll now: Shift premiums are calculated on the shift and can not be changed. How it will work...

    Email not displaying correctly? View it in your browser. New Feature: Easily Identify Primary Departments at a Glance We've added a simple but powerful visual update!When viewing multiple departments, you'll now see a small colour-coded box under each...

Templates allow split between departments Download Templates can now have different departments assigned for each day of the week... Read more >> HOW TO Banked Hours – How do I set the maximum hours that can be taken If you have banked hours that have an maximum...

Updated Punch App Download We’re thrilled to announce the release of our revamped Punch App. This major revision ensures a smoother, more reliable experience with upgraded tools and fixes, including full support for facial recognition on the latest iOS versions....

Updated Punch App Download We’re thrilled to announce the release of our updated Punch App.  Released on Sunday, January 19, this is a major revision ensures a smoother, more reliable experience with upgraded tools and fixes, including full support for facial...

Introducing Our New Training Expense Module!   Download   We’re excited to announce our latest feature: the Training Expense Module. This powerful tool lets administrators easily track and record employee training time and related expenses, such as costs for...

How to allow employees to see the WHO’S WORKING page   Download   If you want to show an employee specific WHO’S WORKING page, Go to MANAGE MY BUSINESS Go to MANAGE SECURITY GROUPS Check off WHO’S WORKING – FOR EMPLOYEES When an employee logs in, they will...

How to check the history of edits and approvals of a time card To check who made what changes and/or who approved, Go to TIME CARDS & PAYROLL Go to REVIEW, UPDATE AND APPROVE TIME CARDS Find the time card and click the history icon In the popup, you will see all...

Email not displaying correctly?     Download   Creating weekly and biweekly templates You can setup both weekly and biweekly templates.   To setup a template: Go to MANAGE MY BUSINESS Go to MANAGE WEEKLY TEMPLATES or MANAGE BIWEEKLY TEMPLATES Click ADD...

Download How do I change the display name of employees on the schedule, time cards and reports? You can choose a specific order for employee names as they show on the schedule, time cards and reports. To set this Go to MANAGE MY BUSINESS Go to GENERAL SETTING On the...

Download Copy availability for employees with a few clicks If you have availability setup for multiple employees and need to repeat it week over week, you can now use the new copy availability feature to do it... Learn more >> We do not pay OT for the stat...

Email not displaying correctly? View it in your browser. How to grant employees access to see their time sheet reports Are your employees asking to see a timesheet history report? Follow these steps to grant them access to the employee management time sheet report....

Email not displaying correctly? View it in your browser. How do the STAT role premiums work? The STAT role premiums can be applied 2 ways. Make sure the premium is assigned BEFORE you approve the Holiday/Stat Report – approving the stat report generates the premium...

Email not displaying correctly? View it in your browser. Managing & Moving Hours and History Tracking If you come across the need to move hours between RT/OT/DOT, banked hours or premiums (say a holiday in lieu), read the article here on how to do it. If you need to...

          Set the time you get alerted for IMPORTANT DATES reminders   Now you can pick the time you receive the alerts. Pick morning, night or whatever is best for your team.   Learn more >>       HOW TO   Easily send Employee Welcome Emails   You can...

      How do I change the schedule for an employee who has already punched in?   If an employee is scheduled, say 4p-11p and punches in early and you need to change their scheduled start/end time,   Learn more >>       HOW TO   My app says I need to run an...

      How do I remove breaks/meals for employees who are “scheduled but does NOT need to check in/out”? Employees who are set as “scheduled but does NOT need to check in/out” are not required to punch in and out. The system will automatically deduct...

Have questions? We have answers. Email not displaying correctly? View it in your browser. Help For Managers We’ve created a new section for managers in our support site. This section will feature manager specific articles that will help them with their day to day...

Have questions? We have answers. Email not displaying correctly? View it in your browser. How to manage payroll over the holiday break When it comes to holiday breaks and bank closures, managing payroll can be tricky. Here is how many of our clients manage it. Let us...

Manage Absence and Availability Blackout Periods during the holidays.  Learn how to create and edit holiday blackout periods in the Absense and Availibility  modules.  read more... Avg Sales Per Customer We’ve added a section on the vital signs for you to enter and...

Send Messages On Who’s Working to Employees/Emergency Contact We’ve added a feature on the WHO’S WORKING page to allow you to quickly message your team or their emergency contact information. To learn more. Read here. Automatic punching with barcode scanning launched...

In the Time Card Discrepancy Report, you can now report on the number of times an employee does not clock out at the end of shift.

We’ve added new 2 alerts to managers when an employee has missed a scheduled meal or break during a shift.

Sourcing and finding people is the most important. You can’t recruit, message, or network with someone you haven’t found.” – Glen Cathey

Seniority Date A quick change was made to the employee directory to add seniority (the time they’ve been employed) and the approved hours.

If an employee has rules that override their department rules, we now show them in their time card.