Help & Support

Need Help? Check for answers on our Support Site. Just type a keyword into the Search bar. ie. “Schedules” to see all Help articles about Schedules. Can’t find what you’re looking for? send us an email:...

Adding Drag and Drop Shifts

You can add common shift times easily by creating Timebands which will appear at the top of the schedule.  Just Drag and Drop the new button into the schedule to add the new shift.   To create a new Timeband click on the “+” button in the blue header section at the...

Sometimes I see negative hours, why is that?

This can happen in very specific cases, when you allow shift splitting and employees can clock in early. In normal cases, here is how a shift split works. Employee Scheduled – 12PM to 8PM Employee leaves at 3PM, arrives back at 5PM We calculate the schedule as 2...