Help & Support

Need Help? Check for answers on our Support Site. Just type a keyword into the Search bar. ie. “Schedules” to see all Help articles about Schedules. Can’t find what you’re looking for? send us an email:...

Budget Values

Budget values are a great way to plan hours or cost in a schedule. Up to now though, they’ve been limited to a week at a time. With our latest change, you can carry the hours or cost over as many weeks as you need. To do this, Go to Scheduling Click the settings...

How to know when there is a service interruption

Did you know we use a third party tool (wormly.com) to query our servers every minute to make sure they are up? As soon as it can not connect, it sends an email and phone alerts to our entire support team. We can then quickly determine the issue and fix it. And how do...

Emailing schedules

Did you know you can setup your TimeWellScheduled to automatically email all employees their weekly schedules once a week? Go to MANAGE MY BUSINESS->GENERAL SETTINGS and select the option ‘Each Saturday, Email employees their schedule for the upcoming...

Employees Checking Schedules From Home

Under MANAGE MY BUSINESS, you will see a link that is your companies ‘Employee URL’. Give this URL to your employees so they can log in from home and check their schedules or request time off. Don’t worry though, they can’t punch in or...

Templates Make Scheduling Fast

Templates are predefined weekly schedules that saves you the time from having to add a shift each day. Setting up a template under MANAGE MY BUSINESS-MANAGE TEMPLATES is a simple and quick process. Give your template a recognizable name, then check off the days that...