We’ve added colour coding to the Organizational Chart for each role to help you quickly make changes. Read more here.
Update to Organizational Chart makes it easier to use
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Set when to email your employees their weekly schedule
You can now pick the time to send the weekly schedule email to your employees. In the drop down, pick the time
New PUBLISH alerts added
We've added 2 new alerts when publishing/unpublishing schedules. Go to MANAGE MY BUSINESS, MANAGE ALERTS to find them
Adding A Note On Who’s Working Pushed to Time Card
When you add a note on the WHO'S WORKING board, you now have an option to push the note to the time card automatically. An example, a manager knows an employee will be away for a bit and adds as a note to their shift. Previously when approving the time cards, HR may...
Update to DAY view on schedule page
Previously you could only use the DAY view for a single department. We just updated the schedule page to allow you to pick multiple departments at once.
Update – Publishing after copying and more
We’ve updated the COPY SCHEDULE to allow you to quickly publish a schedule after copying it. Just pick the weeks and click PUBLISH When viewing the schedule and weeks, you can quickly see which weeks are published so you don’t need to jump to each week and check
New schedule features launched
We’ve launched a few new features to the schedule page: 1. You can now add manager notes per day by department or your entire company a. Click the comment icon b. Fill in the formc. The comments show at the top2. People vs Shift view – the...
How to use OPEN SHIFTS
Sometimes you need to create a shift but not sure who to assign it too you want to let your employees take it on their own To do this, use the OPEN SHIFT module. Read more here.
We launched a few new updates to the site. Take a look!
We launched a few updates last week to enhance the site, including: Added an OPEN SHIFT module. It’s own blog and HOW TO article is being added shortly. We’ve added several new SORT options on the scheduling screen Stream lined the ADD SHIFT page
Export your employee list to Easypay
You can now export your employee list from TimeWellScheduled to Easypay. Follow these steps
New alerts for Managers
We've added 3 new alerts for your managers to keep on top of multiple absences and lates. To enable these, go to MANAGE MY BUSINESS, MANAGE ALERTS
New push alert on chat messages
We are almost done integrating the chat module with the app. Until then, we will now push an alert to you when you have any unread chat messages waiting to be read on the site.
Update to traffic trail report
We've updated this report to include SCHEDULED and PAID hours (or all 3) detailed data in a table the ability to download the data Check it out
Updates to the employee app
We've launched an update to the employee app that includes Ability for employees to request time off within the app Ability for employees to enter availability within the app Updated controls and designs
June 2021 Service Upgrades
Over the last week our team has been working on solving performance issues on our servers. Several factors have caused these issues new companies on boarding (welcome Party City stores) increased employee app usage new features added to the site Our team has been...
New batch of small changes to improve the site
We’ve just launched a few new improvements to the site: A new option was added to the time card drop down This option will show you JUST the time cards that have no actual punches from employees. When adding a meal or break manually to a time card, the system...
Update to scheduling page
We've launched a few updates in the background to the scheduling page to make it faster to load.
Manage availability blackout periods
You can now manage blackout periods for availability. Blackout periods make the ADD button unavailable to your employees. Your managers and administrators can still make additions. Read more here.
Push Notifications to the Employee App
The latest version of the employee app now includes push notifications from the TimeWellScheduled system.Read more here.
My employee says they can’t clock in ON THE APP – what happened?
We enhanced the WHO'S WORKING audit trail (as discussed here) to include APP punches. If you're using the app you can now see what your employees see.
I have specific employees who are paid OT at a different hour total, how can I set that up?
If you have specific employees who need to be paid OT differently than your company (ex. you pay OT after 88hrs every 2 weeks but have a employees who are paid when they reach 44hrs weekly), you can set them up by following these steps.
I have specific employees who work on weekends and must be paid OT, how can I set that up?
If you have specific employees who need to be paid OT on specific days, you can set them up by following these steps.
How do I undelete messages I’ve deleted?
Read this article to find out how you can undelete messages that have been sent to your archive folder.
We’ve launched an update to the support site
New changes include When you type keywords, related articles will show right away New layout on home page The latest articles added Link to our log Most commonly accessed articles
COVID screening added to Employee App
If you enabled the COVID screening feature on the website, employees can now complete the same form on the app. This saves them from bookmarking the URL and adds a geocode location to where it was done. Read more here.
Can I sync my schedule with Google or Apple Calendar?
You can sync your TimeWellScheduled schedule with an external calendar software or tool that relies on iCal such as Outlook, Google or Apple Calendar To import your calendar into a third-party app, first go to VIEW MY SCHEDULE and click the CALENDAR SYNC button to...
