When I export my file to Desjardin, the company number I entered doesn’t match the company number in the exported file, why?

by Mike Barry | Nov 12, 2012 | FAQ

For Desjardin, the company number must be 8 characters long. If your company code is shorter than this, we need to append a 0 at the front.
EXAMPLE: For company V001, the value must be 0000V001

What is Biometrics and Biometric Authentication? Part 1 of 2

by Mike Barry | Aug 11, 2015 | FAQ

In information technology, biometrics refers to technologies that measure and analyze human body characteristics, such as DNA, fingerprints, eye retinas and irises, voice patterns, facial patterns and hand measurements, for authentication purposes. Biometric...

Adding Drag and Drop Shifts

by Mike Barry | Jul 9, 2015 | FAQ, How To, Resources

You can add common shift times easily by creating Timebands which will appear at the top of the schedule. Just Drag and Drop the new button into the schedule to add the new shift. To create a new Timeband click on the “+” button in the blue header section at...

Sometimes I see negative hours, why is that?

by Mike Barry | Apr 25, 2013 | FAQ

This can happen in very specific cases, when you allow shift splitting and employees can clock in early. In normal cases, here is how a shift split works. Employee Scheduled - 12PM to 8PM Employee leaves at 3PM, arrives back at 5PM We calculate the schedule as 2...