FAQ

Why doesn’t my biometrics scan when I press my finger on the device?

February 9, 2012
By Diego

You may notice the scanner working, but it doesn’t do anything on the login page. You must ensure the browser is the active window. If you were using another window, the browser lost the focus and will no longer receive the biometric information. Click the title bar of the browser to make it the active window.

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Adding Drag and Drop Shifts

by | Jul 9, 2015 | , ,

You can add common shift times easily by creating Timebands which will appear at the top of the schedule.  Just Drag and Drop the new button into the schedule to add the new shift.   To create a new Timeband click on the “+” button in the blue header section at...

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Sometimes I see negative hours, why is that?

by | Apr 25, 2013 |

This can happen in very specific cases, when you allow shift splitting and employees can clock in early. In normal cases, here is how a shift split works. Employee Scheduled - 12PM to 8PM Employee leaves at 3PM, arrives back at 5PM We calculate the schedule as 2...

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