Admins and managers can manage their team (everyone in roles BELOW themselves), employees can only message team members in HIGHER roles. This prevents staff from using the system as a personal messaging system and sending messages only related to your business.
To learn more, read this article.
To avoid accidental messages from being sent to ALL employees, they are held in a send queue. For example, if you meant to send a message to just managers but clicked ALL, you can stop the email. The send queue holds the message for 10m before releasing and sending....
Read this article to find out how you can undelete messages that have been sent to your archive folder.
If you need to check a past message you sent, follow these steps.
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