Automated tasks

by Mike Barry | Jan 12, 2023 | Service Issues | 0 comments

We are currently investigating an issue affecting automated tasks on TimeWellScehduled.
Affected areas include slower timecard processing and missed important date reminders.
We apologise for any inconvenience.

Canadian server issue this morning

by Mike Barry | Jan 25, 2023 | Service Issues

From 5:30a-6:30a EST we had an issue with our Canadian data center. Punches may have not been captured during this time. We are reviewing what happened and will put processes in place to reduce the likelihood of happening. We do apologize for the inconvenience.

Automated Tasks

by Diego | Jan 16, 2023 | Service Issues

Last week one of of servers had an issue with automated tasks. We resolved the issue last week however discovered today the weekly schedule reminder emails did not go out as expected. This has been fixed. Sorry for the inconvenience.