We have found one cause of the server issues this weekend. It seems the employee app jumped in download/usage by over 100% in a 24hr period causing an unexpected load on our servers. We are working to make an update to manage the loads better. Apologize for the inconvenience.
From 5:30a-6:30a EST we had an issue with our Canadian data center. Punches may have not been captured during this time. We are reviewing what happened and will put processes in place to reduce the likelihood of happening. We do apologize for the inconvenience.