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    Server updates

    by | Mar 23, 2021 | Service Issues | 0 comments

    We have found one cause of the server issues this weekend. It seems the employee app jumped in download/usage by over 100% in a 24hr period causing an unexpected load on our servers. We are working to make an update to manage the loads better. Apologize for the inconvenience.

    Latest Posts

    Canadian server issue this morning

    From 5:30a-6:30a EST we had an issue with our Canadian data center. Punches may have not been captured during this time. We are reviewing what happened and will put processes in place to reduce the likelihood of happening. We do apologize for the inconvenience.

    Automated Tasks

    Last week one of of servers had an issue with automated tasks. We resolved the issue last week however discovered today the weekly schedule reminder emails did not go out as expected. This has been fixed. Sorry for the inconvenience.