Kevin Booker at Tactical Marketing Solutions uses TimeWellScheduled to manage their call centre team. Here is what he said:
“I wanted to send you a quick note to let you know how pleased we are with TimeWellScheduled. Being a 24/7 call centre, scheduling is a MAJOR part of our business – specifically ensuring we have the correct number of staff with the proper skill sets at the right times of day. It USED to be a big time sucker for us… but now, it’s easy and unbelievably more efficient. Thank you so much!!“
