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The Top Five Retail Customer Complaints

The Top Five Retail Customer Complaints

“Customers are your purest form of quality control. Without their approval, your business doesn’t grow and succeed. So, when customer complaints roll in, it’s important to hear them out because these are opportunities to improve the customer...
How Many Types of Retail Outlets Are There?

How Many Types of Retail Outlets Are There?

“Retail is the nation’s largest private-sector employer, contributing $5.3 trillion to annual GDP and supporting more than one in four U.S. jobs — 55 million working Americans.” – National Retail Federation.   The retail industry is diverse; from...
How to Manage Work-Related Stress – Tips and Strategies

How to Manage Work-Related Stress – Tips and Strategies

“If your employees perceive your workplace as a threat, then you cannot build the trust your team needs to collaborate and innovate effectively.“ – Natalia Peart, PhD, Fortune 1000 executive leadership consultant. Work-related stress is a common challenge that...
Why Promote Workplace Mental Health Awareness?

Why Promote Workplace Mental Health Awareness?

“Most people’s reluctance to discuss mental illness belies the diseases’ prevalence. Nearly 1 in 5 U.S. adults experience some form of mental illness every year, the American Psychology Association reports.” – Theresa Agovino.  ...