We have found an issue that causes the site to take a long time to load when using the biometric device AND not punching the correct action. If the employee is punching the correct action, meaning they are pressing ENTRY at the start of the shift, NO ISSUE. Only if they punch EXIT when they mean ENTRY, the slowness occurs.
We are currently reviewing and working with the team to find a resolution.
On Friday Sept 13, 11p EDT for 5hrs we will be doing server maintenance on our databases. We will be making changes...
We've addressed the issue and a new version is up in the app store. Please download it to resolve the issue.
We have noticed that the iOS punch app has an issue uploading images. We have found the issue and are uploading a new...
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