Data Retention Policy

At TimeWellScheduled, we are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data retention. This policy sets out the obligations of TimeWellScheduled regarding data retention and the retention of personal data processed in connection with our services.

Scope
This policy applies to all business processes and data processing systems used by TimeWellScheduled and to all data that the company collects and stores in relation to its service users and employees.

1.  Retention of Images Captured with Punch App

• All images captured using the punch app are retained for a period of 90 days.
• After 90 days from the date of capture, images are permanently deleted from our systems.

2.  Retention of Data in Instances with No Activity

• Data stored in any instance on our platform will be retained for a period of 90 days following the last recorded activity.
• If an instance remains inactive for more than 90 days, all data within that instance is permanently deleted.

3.  Retention of Data for Deleted Employees

• When an employee is marked as ‘deleted’ in our system, their associated data is retained for an additional 7 days.
• After this 7-day period, all personal data related to the deleted employee is permanently removed from our systems.

4.  Retention of Data for Archived Messages

• When a message is marked ‘archived’ in our system, it will remain available in the archive section for 2 years.

• After this 2-year period, all archived messages are permanently removed from our systems.

Data Deletion Process

• Our data deletion processes are designed to ensure that your data is securely and effectively removed from all systems, without the possibility of recovery.
• We utilize industry-standard techniques for data deletion, ensuring compliance with relevant data protection laws and regulations.

Exceptions to Retention Policy

• Certain circumstances may require the retention of data for extended periods, such as legal obligations, disputes, or for ongoing investigations. In such cases, data will be retained in accordance with the legal requirements and securely deleted once no longer needed.

Your Rights and Choices

• Users of our service have the right to request information about the data we hold on them and to request the deletion of their data in accordance with applicable laws.
• Requests for data deletion prior to the expiry of the retention period will be honored in compliance with legal and contractual obligations.

Policy Updates

• This policy is subject to change. We reserve the right to update or modify this policy at any time and will communicate any significant changes to our users.

Contact Information

• For any questions or concerns regarding this data retention policy, please contact (link to contact form).

Effective Date

This policy is effective as of Jul 1, 2023