Review of Monday’s incident

Our team has reviewed the incident on Monday and found 3 areas that caused issues
  • server specific hardware issues
  • code changes using too much resources
  • IP based blocking
These 3 issues resulted in an overall slower response time when accessing our services. We have identified new processes to avoid this in future and will be making both server and code based changes. We apologize for any inconvenience this has caused.

Scheduling and Time-clock Software for Today’s Needs

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