Server speed issues resolved

We do apologize for the past few weeks and slowdowns you experienced. We have made several code and server updates to address these issues. As well, we have found specific conditions that caused our servers to be queried more than they needed too. We will keep...

Biometric Upgrade Ready!

We are excited to help all our clients change from the old java to the new biometric process. Just follow this simple HOW TO to switch over –¬†https://support.timewellscheduled.com/article/how-to-upgrade-to-non-java-biometric/

Message Module Upgrades

Tonight May 30 at 9PM EDT we will be taking the message module offline to make some improvements in the backend to increase the speed and usability. We expect this to take 1-2 hours. The only interruption will be the inability to add new messages.

Off hours maintenance – Mar 18

On Mar 18 from midnight to 4AM we will be working on the TimeWellScheduled database. This affects fewer than half of TimeWellScheduled clients as we are updating only one of multiple server databases. This requires us taking the system down during that time frame. The...