Database update Feb 25

by Diego | Feb 25, 2022 | Service Issues, System maintenance | 0 comments

Tonight we will be undergoing a database update at 1am EST. During the time the site will be unavailable. We expect this to take up to 3hrs. Sorry for the inconvenience

Database updates – servers will be slower to respond

by Diego | Nov 11, 2022 | Service Issues, System maintenance

We will be doing maintenance on the database servers tonight. This will start around 12:30a Nov 12 and last a couple of hours. We do not expect extended downtimes, just a quick reboot. During the maintenance window, the servers will respond slower than normal.

Push notifications and email alerts

by Diego | Jun 15, 2022 | Service Issues

Over the last 2 days, push notifications and email alerts may have been slow to come or missed due to the previous server issues. Everything is running normally now. Sorry for the inconvenience.

Services restored

by Mike Barry | Jun 15, 2022 | Service Issues

Our team worked through the night and resolved the issues with our services. The fixes now show faster than before page load times. We do apologize for the last 2 days issues.