1-877-689-7977 [email protected]

    TimeWellScheduled may be unresponsive – August 22, 2016

    by | Aug 22, 2016 | Service Issues

    We just got word that google’s servers (where we host TimeWellScheduled) are down so response times may be delayed.

    If you haven’t already , you can turn on TimeWellScheduled’s “Offline mode” to help things run smoother.

    Make sure you are using the latest Firefox (version 7 or higher) before setting this up. You can get the latest version here.

    Step 1Go to MANAGE MY BUSINESS->GENERAL SETTINGS and click on ‘Allow offline mode when the internet goes down’

    a37

    Step 2At each computer that will use offline mode, the application needs to download a small amount of information so it can work offline. To do this, go to MANAGE MY BUSINESS->GENERAL SETTINGS and click ‘To turn offline mode ON, CLICK HERE’

    a38

    Step 3You will see this popup, letting you know what what to do. It is CRITICAL you click ALLOW, if you don’t, offline mode will NOT be setup. Click ‘Done’

    a39

    Step 4You will likely see the following message in your browser, click ALLOW

    a40

    Step 5Depending on your browser settings, you may see this message, click ALLOW as well.

    a41

    You are all done and the computer you setup is ready to work offline!

    If you are on the main punch in page, when the internet goes down, you will see this image at the top, and all you can do is punch in/out. Once the internet comes back up, this message will disappear.

    a42

    If you are working within the site, you will see this screen – once the internet comes back up, the message will go away.

    a43

     

    Latest Posts

    Canadian server issue this morning

    From 5:30a-6:30a EST we had an issue with our Canadian data center. Punches may have not been captured during this time. We are reviewing what happened and will put processes in place to reduce the likelihood of happening. We do apologize for the inconvenience.

    Automated Tasks

    Last week one of of servers had an issue with automated tasks. We resolved the issue last week however discovered today the weekly schedule reminder emails did not go out as expected. This has been fixed. Sorry for the inconvenience.