TimeWellScheduled Systems Status

Current Status

All Systems Operational

NUS Services – Our main US based backend portal
NCA Services – Our main CA based backend portal

NAPI Requests – For 3rd party integrations

NUS Services – API Requests – For 3rd party integrations

NEmployee/Punch App – Used by employees or punching in/out
NSupport site – support.timewellscheduled.com (edited)
ALL SYSTEMS OPERATIONAL

We’ve seen no issues yesterday with the API server and everything is working as it should. Sorry for the inconvenience Monday.

Categories Service Issues
API Issue Update – Tue 27 Feb 10:15a

The API server is working better today and we are seeing a much better improvement, we will be watching the server throughout the day to ensure things are working right.

Categories Service Issues
API Issue – Mon Feb 26 10:30a

We have been having intermittent issues today with our API services. This includes the employee app and punch clock app. You may have experienced the response times slower than normal. Our team is actively working on resolving this.

Categories Service Issues
Server Maintenance – Sat Jan 27 12:30a-3:30a

Our team will be doing routine server maintenance between 12:30a-3:30a. During this time the site may be unresponsive and punch activities will be blocked. We expect this window to take only 3hrs.
Any issues please message the support team.

Server issue resolved

A vendor’s software did an update that caused our solution to go down. They had to do a roll back and service is now restored

Categories Service Issues