1-877-689-7977 [email protected]

Biometric scanner – Firefox work around

by | Mar 9, 2017 | Service Issues

We’ve found a simple work around to continue using Firefox with the Biometric Scanner.

  1. Deactivate Auto update in Firefox
  2. Download firefox 51.00 – Link to firefox 51: https://ftp.mozilla.org/pub/firefox/releases/51.0/win32/en-US/Firefox Setup 51.0.exe
  3. Close Firefox  and Execute  Firefox Setup 51.0
  4. Open Firefox and make sure Auto updates are still off
  5. Run firefox and open TWS
  6. Make sure to click “Allow” from the pop up window. Click “Remember” from the second pop up to do thin only once.





Latest Posts

Push notifications and email alerts

Over the last 2 days, push notifications and email alerts may have been slow to come or missed due to the previous server issues. Everything is running normally now. Sorry for the inconvenience.

Services restored

Our team worked through the night and resolved the issues with our services. The fixes now show faster than before page load times. We do apologize for the last 2 days issues.

Service issues June 14

We are still experiencing issues with our database server at times. You may notice slowness. Our team is working to fix this ASAP and do apologize. All hands are on deck.   Nous rencontrons encore parfois des problèmes avec notre serveur de base de données. Vous...