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"The $45 billion US retail media market is surging as retailers capitalize on the consumer shift to e-commerce while offering advertisers access to their unique audiences and data insights." (Insider Intelligence) Retail media networks (RMNs) are revolutionizing the...

"Consumer studies have found that 68% of the entire customer base leaves due to perceived indifference, which means they believe that companies don't care about them – compared to only 14% leaving because of product or service dissatisfaction." - (Forbes)  Successful...

"If it takes less than two minutes, then do it now." - David Allen. Enhance your productivity and eliminate procrastination with the power of the Two-Minute Rule. This straightforward yet potent time management skill can revolutionize your daily routine by optimizing...

"Pop-up Shops make people feel like they're getting something special that's only around for a short time, so they have to go there" - Valentino Teoli.  Pop-up retail is an innovative and cost-effective strategy, enabling brands to reach and engage new customers. With...

"The fear of public speaking is the most common phobia ahead of death, spiders, or heights." (National Social Anxiety Center) Public Speaking Anxiety (PSA) is an all-too-common phenomenon, with its roots stretching from simple nervousness to paralyzing fear. This...

"They (Shoppers) expect stores to be digitally enabled and for brands and retailers to support hybrid shopping journeys, which blend physical and digital channels" (IBM Consumer Research.) Interactive in-store displays are transforming the retail industry. By fusing...

"The difference between successful people and really successful people is that really successful people say no to almost everything." - Warren Buffett.  When life gets demanding, it's important to remember that saying no isn't just an option; it's a necessity for...

"Time is the most valuable thing a man can spend."— Theophrastus. Imagine harnessing the power of focused effort to accomplish more each day. Sounds too good to be true, doesn’t it? Not with time chunking. This simple yet powerful technique allows you to divide your...

“Grief can be a burden, but also an anchor. You get used to the weight, how it holds you in place.” -Sarah Dessen.  Supporting grieving employees is not just a moral obligation but also has significant implications for the business. When an employee experiences a...

"when there is so much information that it is no longer possible to effectively use it." - David Lavenda. Information overload is a pervasive issue plaguing many companies of all sizes. As the volume of information surpasses our capacity to process it, employees...

"To be successful is to be helpful, caring, and constructive, to make everything and everyone you touch a little bit better." — Norman Vincent Peale. Personal Support Workers (PSWs) are the unsung heroes transforming healthcare delivery in  North America. As the...

"Whenever you see a successful business, someone once made a courageous decision." – Peter F. Drucker. Our decision-making process drives personal and professional success. The methods and strategies we employ when making decisions vary broadly and fall into four...

"Pareto's Principle: you generally spend 80% of your time on 20% of the project." - Joseph M. Juran. Vilfredo de Pareto (15 July 1848 – 19 August 1923) was an Italian sociologist and economist who determined that, in general, 80% of a nation's income was in the hands...

"A study on stand-up meetings concluded that they were about 34 % shorter than sit-down meetings, yet produced the same solutions." - Allen Bluedorn, University of Missouri Stand-up meetings, an innovation borne of Agile methodologies, are quick, daily sessions...

 "As all entrepreneurs know, you live and die by your ability to prioritize. You must focus on the most important, mission-critical tasks each day and night, and then share, delegate, delay, or skip the rest." - Jessica Jackley. Learning the art of delegation can be a...

“You will never change your life until you change something you do daily. The secret of your success is found in your daily routine.” – John C. Maxwell. Morning routines are often viewed as mundane daily rituals by those who do not practice them. However, these simple...

"The great victory, which appears so simple today, was the result of a series of small victories that went unnoticed." - Paulo Coelho. Celebrating small wins is a crucial aspect of personal and organizational growth. Small wins represent the incremental achievements...

“Those people who develop the ability to continuously acquire new and better forms of knowledge that they can apply to their work and to their lives will be the movers and shakers in our society for the indefinite future.” — Brian Tracy. Microlearning is a modern...

 "78% of workers believe that a clean workspace enhances their ability to focus on tasks." - (HarvardBusinessReview)  Do you find yourself constantly surrounded by paperwork, stacks of books and to-dos? Are you so busy with your daily tasks that the idea of a...

"One of the greatest values of mentors is the ability to see ahead what others cannot see and to help them navigate a course to their destination." – John C. Maxwell. Mentors are trusted advisors who are crucial in offering knowledge and guidance to future leaders....

"We gain strength, courage, and confidence by each experience in which we really stop to look fear in the face ... we must do that which we think we cannot." - Eleanor Roosevelt. Confident employees play a pivotal role in driving organizational success. Their ability...

Gatekeepers play a crucial role as intermediaries between salespeople and decision-makers. They probe, filter communication and determine who gets access to company leaders, and who does not,  optimizing their time and minimizing distractions. To excel, gatekeepers...

“Simple checklists reduced complication rates in surgery by 35%, death rates by 47% and saved the health industry hundreds of millions of dollars” - Ibis  When organizing, planning, and accomplishing daily tasks, checklists can be invaluable. Whether preparing for an...

“The way your employees feel is the way your customers will feel. And if your employees don’t feel valued, neither will your customers.” - Sybil F. Stershic. Employee surveys play a crucial role in understanding and improving various aspects of the workforce, such as...

"We all need people who will give us feedback. That's how we improve." – Bill Gates. Constructive feedback is a critical part of any successful workplace. Knowing how to deliver constructive comments can help your staff or coworkers learn and grow in their roles while...

Employers are increasingly recognizing that it takes more than technical expertise to succeed in a job. Soft skills, such as effective communication, teamwork, problem-solving, and time management, play a crucial role in fostering positive relationships, navigating...

"51% of HR professionals surveyed ranked talent risk as the top risk to future growth" (HumanResourcesOnline) Talent risk significantly impacts productivity, employee satisfaction, and workforce stability. By proactively managing talent, businesses can mitigate these...

“Sourcing and finding people is the most important. You can’t recruit, message, or network with someone you haven’t found.” – Glen Cathey If you're looking to grow your team, it pays to invest time and energy into sourcing the best candidates. With an effective...

"Information is the oil of the 21st century, and analytics is the combustion engine." - Peter Sondergaard. Workforce management involves understanding, anticipating, and influencing employee behavior in a way that supports organizational goals. By leveraging...

"Management is doing things right; leadership is doing the right things." - Peter Drucker. Leaders inspire, motivate, and implement change, while managers plan and execute activities that help an organization attain objectives. Understanding this distinction is key to...

"Take advantage of every opportunity to practice your communication skills so that when important occasions arise, you will have the gift, the style, the sharpness, the clarity, and the emotions to affect other people." – Jim Rohn, Entrepreneur. Managers often see...

"Clearly defined job roles will eliminate any kind of dilemma. It will help an employee better understand what they are supposed to achieve as a part of their job description." ― Pooja Agnihotri. Job analysis is the process of gathering, analyzing, and documenting...

“Hiring the wrong people is the fastest way to undermine a sustainable business.” - Kevin J. Donaldson, Entrepreneur, Author, and Business Coach Structured interviews are an effective way to assess candidates for job fit, overcoming the limitations and biases of...

Inspirational Leaders are remarkable individuals with unique qualities that inspire their team and foster a sense of trust, engagement, and commitment. From remaining calm in stressful situations to actively listening and demonstrating resilience, inspirational...

“Like on a sports team, people at work don't want to just be liked, they want to feel needed. If the team wins, they want to feel like they played an important role in the success.” - Gallup Building an organizational culture of belonging can help foster synergy among...

"Leaders affect the entire workplace. When leaders are late, it sends an irresponsible message to employees, which may lower morale; when leaders are punctual, it exhibits a work ethic to aspire to." - Johnson D. Elias. Employee attendance tracking ensures that...

"It is necessary to instill a disciplining program in your small business in order to move forward. An effective regimen will help improve workplace performance and provide a safe and honest environment conducive to production." - Lisa Mooney. Disciplining employees...

“The average worker is productive for only 2 hours and 53 minutes a day” - Hubstaff.com Accurate employee time tracking is critical to managing labor costs, ensuring adherence to staffing schedules, and maximizing productivity. However, employee time tracking can be...

"82% of business failures are caused by cash flow, so it's important to trim down the unnecessary business costs." - Eagle Business Credit. In today's competitive business landscape, small and medium-sized businesses (SMBs) must continuously seek ways to optimize...

“88% of people surveyed across 28 countries believe it is essential, very important or fairly important to have an international treaty to combat plastic pollution.” (Ipsos) Why should retailers reduce their use of single-use plastic? The answer lies in the...

"We look at the brand, not as a piece of advertising, but everything we do communicates who Starbucks is. The place, the physical environment, really has become an extension of the brand, and it's very important to the success of the company." – Howard Schultz....

"56 million American workers have paid a bill late because of a payroll error" - The Workforce Institute.  Human errors in payroll processing can have severe financial repercussions for a business. These errors  can result in substantial fines, lead to employee...

"Our goals can only be reached through a vehicle of a plan, in which we must fervently believe and upon which we must vigorously act. There is no other route to success." – Pablo Picasso. Shift planning is an ongoing challenge for small, medium or large retail and...

“Time Well Scheduled has been an excellent tool for our scheduling and HR purposes. It’s easy to use, and the support team is always responsive. They have also been open to building the infrastructure we need for our reporting purposes.” - Jon W. - Manager, Home...

“…understanding the causes and effects (of lateness and absenteeism) should be a key priority of retailers.” – Caleb Kwon and Ananth Raman  Effective attendance and absence policy is crucial for retail businesses to ensure mutual expectations are met, and productivity...

"(IMC) means mapping your strategy to the reality of the customer. Where does she go, and what does she do every day? Your marketing message must be aligned across all of those touchpoints... If the message doesn't align, you've lost her, and she likely isn't coming...

“Fairness is not an attitude. It's a professional skill that must be developed and exercised.” -  Brit Hume Creating a fair employee scheduling process is vital in organizations as it contributes to the perception of procedural justice, a crucial aspect of workplace...

"As a marketing manager, you're going to manage a portfolio of influencers, just like Nike manages a portfolio of celebrities." - Robert Palmatier, University of Washinton, Foster School of Business. Influencer marketing has become a critical part of digital retail...

"A schedule defends chaos and whim. It is a net for catching days. It is a scaffolding on which a worker can stand and labor with both hands at sections of time." - Annie Dillard. Scheduling employees can be complex, time-consuming, and prone to human errors. However,...

"A happy customer tells a friend; an unhappy customer tells the world.” - unknown In the retail industry, customer experience and satisfaction are paramount. Unfortunately, even the most active businesses will encounter unhappy customers. As a result, retail staff...

"Nearly one in five Americans has an unstable work schedule and about 40 percent of early career workers, defined as workers aged 26 - 32, have less than one-week advance notice of their schedules." - Bill de Blasio, Former Mayor of New York City. Predictive...

"I like to take chances on people and, whenever possible, promote from within – it sends a great message to everyone in the company when someone demonstrates a passion for the job and leadership skills at every step along the way and is rewarded with a leadership...

"Employee scheduling software will help you streamline your employee scheduling. You can ensure that every shift is covered and that there aren't any scheduling conflicts. It will also help you monitor your staff availability and time-off requests." - U.S. Chamber of...

Healthy competition among employees is an effective way to motivate your team to reach their full potential. Internal Competition in organizations, leads to improved individual and team performance while at the same time, fostering a culture of innovation. However,...

"...one employee being late or absent can negatively affect not only store operations, but also their coworkers by making them stay to make up for the lost labor." (Harvard Business School) Managing and controlling lateness and absenteeism is essential for any...

"The more money retailers lose on returns, the more they have to make up for that by raising prices," - Lauren Beitelspacher, Associate professor at Babson College. Retail businesses face unique challenges regarding refunds, returns, and other customer payments. To...

“Sales volume is not the only way to make money in this business… For every dollar we save in shrinkage we add a dollar to our bottom-line profit.” - Lionel M. Levey Retail Shrinkage is an unfortunate reality for many retail businesses. From employee theft and...

Dear Valued Clients, As we celebrate the Easter Weekend, we want to take a moment to express our gratitude for your continued support and trust in TimeWellScheduled. Your business means the world to us, and we are honored to have the opportunity to provide our...

"Records management is knowing what you have, where you have it, and how long you have to keep it" - Rich Lauwers, Director of Information Governance at Merrill Corporation. Managing employee records may seem dry on the surface; however, it is a crucial task for any...

"The art of life is a constant readjustment to our surroundings." - Kakuzo Okakaura. As the retail industry continues to evolve, so do the legal and regulatory trends that govern it. Over the next several years, retail outlets and shoppers can expect to see an...

"Until we can manage time, we can manage nothing else." – Peter Drucker. At TimeWellScheduled we know that staff scheduling is an integral part of any successful business. It helps ensure that the right people are in the right positions at the right time to maximize...

"Some overtime work is essential to give enterprises the flexibility to deal with unusual pressure of work, fluctuations in demand, or other special circumstances." - International Labor Office. Scheduling overtime can be a difficult task for employers. It requires...

"A schedule defends chaos and whim. It is a net for catching days. It is a scaffolding on which a worker can stand and labor with both hands at sections of time." - Annie Dillard. Posting the staff schedule 2-3 weeks in advance can be a great way to ensure a smooth...

"Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization." - Harold S. Geneen. Management by Wandering Around (MBWA) is a popular management technique in...

"In the absence of any other Marketing messages, our packaging – comprised of the trademark, our design, color, and information – is the sole communicator of our brand essence. Put another way – when you don't have anything else – our packaging is our Marketing." -...

"People are always going to go shopping. A lot of our effort is just 'how do we make the retail experience a great one?" - Phillip Green, Chairman, Arcadia Group.  Experiential retail is an effective way of engaging customers and building relationships with them. It...

"Why are you doing this? How are you making a difference? What is your reason for being besides making money? There is no engine or vehicle-like business to make a difference." – Walter Robb, Co-CEO, Whole Foods. Retail businesses are an integral part of society and...

"If you cannot measure it, you cannot improve it." - Lord Kelvin, 19th Century Scientist. Employee scheduling is integral to running a successful retail and service business. It helps to ensure that the right staff are in the right place at the right time to meet...

"Where people are faced with so many choices that they can't decide among them and make no choice at all." -  Ulf Bockenholt As a retail manager, you know customers can become overwhelmed with too many options when browsing your store. This phenomenon is known as...

"Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort." - Paul J. Meyer. As a retail manager, you're probably familiar with employee scheduling basics: ensuring all shifts are staffed...

"Success is walking from failure to failure with no loss of enthusiasm." -Winston Churchill. Running a successful business depends on motivating employees to achieve excellence. However, if your staff's enthusiasm is waning and morale is low, keeping productivity high...

“There are seven negative factors that contribute to the failure of relationships; namely, cost, time constraints, satisfaction abuse, stress, resource constraints, conflicts, and unmet expectations.” – Mitta Xinindlu. As a business leader, it’s crucial to understand...

“When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion. “- Dale Carnegie. A Customer’s experience (CX) spans all interactions between a business and its customers. Companies that provide memorable CX will enjoy...

“Without big data analytics, companies are blind and deaf, wandering out onto the web like deer on a freeway.” – Geoffrey Moore, management consultant As a busy small-to-medium-sized retailer, it is challenging to keep track of your overall business performance and...

“There is one rule for the industrialist and that is: Make the best quality of goods possible at the lowest cost possible, paying the highest wages possible.” – Henry Ford In today’s highly competitive business landscape, compensation and benefits play a critical role...

"People don't remember the pitch; they remember the experience." - Dharmesh Shah. In the retail sector, online sales and digital marketing have become more prevalent than ever; it can be easy for business owners to overlook the importance of taking inbound calls....

"the two most important things in any company do not appear in its balance sheet: its reputation and its people" - Henry Ford. The trend toward skills-based hiring will accelerate in 2023 as the labor market adapts to new technologies and ways of completing work. Now...

“Set your expectations high; find men and women whose integrity and values you respect; get their agreement on a course of action; and give them your ultimate trust.” – John F. Akers, IBM CEO Business values have a profound influence on organizational culture. Values...

"Identify your niche and dominate it. And when I say dominate, I just mean work harder than anyone else could possibly work at it" - Nate Parker. As the retail sector evolves, it's becoming increasingly crucial for business owners to shift their focus toward niche...

“The future of mobile is the future of online. It is how people access online content now.” – David Murphy, Founder, Mobile Marketing Daily  Think about all the times you have been scrolling through your phone, looking for something to buy. Whether it is a...

“In business, you don’t get what you deserve; you get what you negotiate.” – Chester Karrass. Negotiating successfully is an essential skill for any business owner, as it is integral in working out mutually beneficial agreements or resolutions with partners,...

“Entrepreneurs don’t ask for permission. They act per a mission.” – Ryan Lilly. As a business owner, having an effective mission statement is essential for shaping your company’s focus and direction. A mission statement can serve as both motivation for you and...

“Surround yourself with people that push you to do and be better. No drama or negativity. Just higher goals and higher motivation. Good times and positive energy. No jealousy or hate. Simply bringing out the absolute best in each other.” ~ Warren Buffet Successful...

“…excessive meetings are the blight of big companies and almost always get worse over time.” – Elon Musk Business meetings can be a valuable part of any business owner’s day, but they can also become unproductive if not organized to focus on value. Enter Elon Musk—the...

“Individuals high on the dark triad traits appear to exhibit an empathic profile that allows them to retain their ability to read and assess others’ emotions, and subsequently utilize this sensitive information to formulate strategies with which they can acquire what...

“When I was in college, I wanted to be involved in things that would change the world.” – Elon Musk. Running a successful business takes more than hard work, dedication, and excellent leadership skills — it requires innovation. So many entrepreneurs have achieved...

“The tribe often thinks the visionary has turned his back on them. When, in fact, the visionary has simply turned his face to the future.” ― Ray A. Davis Groupthink is a phenomenon that can cause even the most successful organizations to stumble. Groupthink is a set...

“Competitive advantage is a company’s ability to perform in one or more ways that competitors cannot or will not match.” – Philip Kotler. Are you a manager or retail salesperson looking for ways to give your business a competitive edge? You’re in luck. In the digital...

"It's no longer about interrupting, pitching, and closing. It is about listening, diagnosing, and prescribing." – Mark Roberge. Retail operations can be challenging. While it may seem like the process of selling goods and services is straightforward, there is much...

Retail and service sector businesses must have a predictable and reliable employee schedule to meet operational needs. Finding the perfect balance between having enough staff members to provide top-tier customer service without exceeding your budget is challenging....

"When given the proper tools and the trust to be empowered and make decisions, HR can be one of the most vital voices at the table." - Steve Wynn Human Resources Managers are responsible for coordinating the team of individuals within a company, as well as working...

"Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.” - Robert Rose Are you searching for an effective way to attract more customers? With the right retail marketing funnel, you can create a customized pathway for...

Wishing You & Your Family A Happy New Year From TimeWellScheduled!!!   About TimeWellScheduled TimeWellScheduled is a secure online time and attendance software that is 100% tailored to meet your scheduling needs! In addition, TimeWellScheduled facilitates...

 “A diverse mix of voices leads to better discussions, decisions, and outcomes for everyone.” — Sundar Pichai Working in an English as a Second Language (ESL) workplace can bring many challenges, particularly regarding communication. Effective communication is...

"Honest disagreement is often a good sign of progress." - Mahatma Gandhi. It's inevitable that you will disagree with colleagues in the workplace, but there's a professional way to express your opinion. As a business leader or employee, understanding how to...

"Your first blog posts won't be perfect, but you just have to do it. You have to start somewhere." – Shane Barker An efficient and strategic business website is essential in today's digital age. But few businesses understand the power of blogging as part of their...

"Treat your business relationships like friendships (or potential friendships). Formality puts up walls, and walls don't foster good business relationships." - Steve Pavlina. One of the essential factors in success is knowing how to maintain positive working...

"Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you." - Chip Bell. Customer loyalty is critical for businesses to succeed in today's hypercompetitive marketplace. It drives customer repeat...

Loblaw Companies Ltd. and Gatik of California have launched a test pilot fleet of five driverless box trucks that deliver grocery orders for Loblaw's online PC Express service. These driverless trucks have been cleared to travel on fixed, repetitive, and predictable...

"Whenever you conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude." - William Jame. Conflict resolution in the workplace can be a challenging task for any business leader....

"Human resources are like natural resources; they're often buried deep. You have to go looking for them; they're not just lying around on the surface." - Ken Robinson. As the search for talent intensifies in today's hyper-competitive job market, HR professionals and...

"Time spent on hiring is time well spent." - Robert Half. Are you struggling to create a successful applicant screening strategy? You're not alone. Many organizations find identifying the best candidates when filling job vacancies challenging. But with the right...

 "We all need people who will give us feedback. That's how we improve." – Bill Gates Online customer reviews are essential for business owners and managers. They provide a public forum for customers to share their thoughts and experiences with your company; customer...

"Gratitude is not a limited resource, nor is it costly. It is abundant as air. We breathe it in but forget to exhale." - Marshall Goldsmith. As a business owner or manager, you know it's important to express gratitude to your customers. But sometimes, it can be tough...

"TimeWellScheduled is very easy to use and well worth the low cost for the time it saves me. I can get in (to the system) quickly, do what I need to do quickly, and get off so that I have lots of time to attend to my clients." – Colin R. Manager, Information Services....

"The future is electronic. It's radio, television, and the Internet; it's not really newspapers anymore." - Will McDonough. In the past, legacy advertising methods such as television commercials, direct mail and radio spots were considered mandatory for businesses of...

"Inflation is as violent as a mugger, as frightening as an armed robber, and as deadly as a hit man." - Ronald Regan. If you are in the retail business, you have likely experienced price increases from suppliers over the past several months. For retailers in 2022-23,...

"We do one webinar and get between 500 and more than 1000 leads... with an hour of live webinar and a little promotion." - Patrick Whatman. Are you looking for an innovative way to develop sales leads and promote your products? If so, consider hosting a webinar....

"TimeWellScheduled (Software) has been an excellent tool for our scheduling and HR purposes. It's easy to use, and the support team is always responsive. They have also been open to building the infrastructure we need for our reporting purposes." - Jon Wilcox,...

“Memes just show that people are engaged about something. A meme is just a little inside joke for a group of people that care about a certain thing.” - Anthony Fantano  Meme marketing is a fun and effective technique for boosting content exposure online. Memes are...

"If there is a viral video on the internet, you know it's on YouTube. You can search for it, find it, see the view count, and then take that link and share it with whomever you want. That's what we are doing for images." - Alan Schaaf. A well-executed marketing...

"The key to competing and surviving against Wal-Mart is to focus your business on a niche or pocket where you can leverage your strengths in the local marketplace." - Michael Bergdahl, former Director of People at Walmart. Many factors go into making a successful...

"A schedule defends from chaos and whim. It is a net for catching days. It is a scaffolding on which a worker can stand and labor with both hands at sections of time." - Annie Dillard. If you're running a business, it is critical that your employees work as...

"Take risks now and do something bold. You won’t regret it." - Elon Musk The Value of Inspirational Leaders & Managers Inspiring others is an important personality trait for leaders. Inspirational leaders and managers can revive burnt-out employees and peers....

Which retail companies are the most successful in 2022? What factors have contributed to their success? Retail Information Systems (RIS) partners with wRatings to rank the industry's most powerful retail organizations. Theses rankings look at market share, how it...

If you are a new manager, congratulations! It can be an exciting and challenging role. There are many things to learn in your first week on the job. Moreover, first-time managers often find it challenging to transition from the role of a coworker to that of an...

"We don't want to push our ideas onto customers; we simply want to make what they want." -Laura Ashley. In today's digital age, customers expect a smooth and effortless shopping experience, regardless of whether they purchase online or in-store. Unfortunately, many...

"The goal of many leaders is to get people to think more highly of the leader. The goal of a great leader is to help people to think more highly of themselves." — J. Carla Northcutt When most people think of leadership, they think in terms of "commanding," "being in...

"Millennials became the first generation to fully conceptualize themselves as walking college resumes. With assistance from our parents, society, and educators, we came to understand ourselves, consciously or not, as "human capital": subjects to be optimized for...

“If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.”  Jeff Bezos, CEO at Amazon.com You're missing out if you're not using hashtags to market your...

“My goals are to travel and become a founder of an organization to help people.” –Anonymous Female, 14 As the current business landscape evolves, more and more businesses are having to adapt to the needs of Generation Z. Born between 1995 and 2012, Gen Z is unique and...

“Research is creating new knowledge.” - Neil Armstrong A focus group might be the perfect option if you're looking for a way to dig deeper to assess how a product or idea will do in the marketplace. This method allows you to gather feedback from potential customers...

"When we listen and celebrate what is both common and different, we become wiser, more inclusive, and better as an organization." – Pat Wadors A vital component of a successful company in 2022 is creating an organizational culture that fosters inclusivity. Employees...

"If you don't build your dream, someone else will hire you to build theirs." - Bill Gates. Are you an entrepreneur? If so, there's a good chance you have some of the same characteristics as other successful entrepreneurs. Although there is no one-size-fits-all answer...

Are you still tracking employee hours with spreadsheets and paper time cards? If so, you're missing out on many benefits cloud-based time and attendance software can provide. Here are five solid reasons to make the switch: Optimize Employee & Managerial...

To our Amazing Customers & On Behalf of the TimeWellScheduled Team  We wish you a Happy & Safe Thanksgiving Canada!!         About TimeWellScheduled.com Thank you for reading our article! TimeWellScheduled.com is a secure, online time and...

“Email has an ability many channels don’t: creating valuable, personal touches—at scale.” – David Newman Are you managing your formal email and signature effectively? Many people don't realize how important it is to have a well-structured email. It's essential to...

Our TimeWellScheduled team was on site in Toronto for the 2022 Canadian Tire Convention this weekend. We were excited to meet the dealers, partners and senior staff of the 385 stores we have on our solution. And soon we will welcome more stores whom we met over the...

W"Americans plan to spend more than ever to make this (2022) Halloween a memorable one," - Matthew Shay, CEO National Retail Federation (NRF) It's that time of year again! Halloween is an excellent opportunity to have a little fun and, at the same time, increase...

In order to make the best hiring decisions, employers must, within reason, use predictors of job performance during the recruitment process. For example, certain personality traits and work habits can be good indicators of future success. By understanding these...

"Whoever is careless with the truth in small matters cannot be trusted with important matters." – Albert Einstein. An ethical company is an organization that has clearly defined environment, social, and governance principles. Ethical companies have policies and...

    "Our reputation is more important than the last hundred million dollars.” — Rupert Murdoch Maintaining a positive reputation is an essential career management skill. Whether you are just starting in your career or have been working for years, following...

"You may delay, but time will not." ~ Benjamin Franklin Time management is an essential skills in the professional world. However, many people struggle to stay organized and productive throughout the day. If you're looking to improve your time management skills, there...

“Everyone needs a coach. It doesn't matter whether you're a basketball player, a tennis player, a gymnast, or a bridge player."-Bill Gates, 2013 Coaching is a proven resource for small business owners who have hit a roadblock in their business. The structure and...

Case studies are a great way to show potential customers what your product can do to solve their organizations' problems. A Case study is a form of marketing that B2B advertisers or salespeople can use to promote product solutions. Case studies build customer...

“Leadership and learning are indispensable to each other.” - John F. Kennedy, 1963 Identifying and developing new leaders who can replace senior executives when they retire or leave an organization is critical. Succession planning is the process of training and...

A job posting is an advertisement for an open job position within an organization. The purpose of a job posting is to inform potential job candidates about new job openings and attract them to apply. Using different components, recruiters can create a job posting that...

“Facts are approximately 22 times more likely to be remembered if they are part of a story” - Jerome Bruner The art of storytelling is about having the ability to connect and inspire people to change their minds or take a particular action by presenting a narrative...

How do the different generations think about work? What motivates them? How do they prefer to communicate and collaborate? To answer these questions, you must understand the generational values and attitudes that drive their behavior. The current workforce engenders...

  “Going viral is not an outcome; it’s a happening. Sometimes it happens; sometimes it doesn’t. Just remember, fans are vanity and sales are sanity.” – Lori Taylor Social media optimization is critical to increasing brand and product awareness. When businesses...

"Humans are hard-wired to enjoy games and have a natural tendency to interact more deeply in activities that are framed in a game construct." - Gartner Organizations are looking for ways to be more innovative and engaging. Gamification has been proven to do just that....

“People don’t leave jobs, they leave toxic work cultures” - Dr. Amina Aitsi-Selmi A toxic workplace can manifest in many ways, including low morale, gossiping, bullying, and general unhappiness. However, the catalyst for a toxic environment often begins when workplace...

Introduction The wave of people leaving their jobs over the past several years shows no sign of letting up, and for those who choose to quit, a massive re-evaluation of their work values and expectations has begun. While the pandemic was the catalyst for the great...

"A good leader leads the people from above them. A great leader leads the people from within them." -M.D. Arnold Managers and leaders, if you want to be successful, you need to start thinking like a boss. That doesn't mean being demanding or ruthless; it means being...

As a business owner, you know that conducting thorough market research is essential to your success. Retail market research gives you insights into the size of your target audience, how competitive the environment is, and where there's room for improvement.  This...

“You cannot push anyone up the ladder unless they are willing to climb.” –Andrew Carnegie  There's no question that HR is a critical piece of any retail operation. But with today's competitive landscape, it can be tough to create an HR strategy that works well and...

“Let’s go invent tomorrow instead of worrying about what happened yesterday.” – Steve Jobs   As retail managers, it is vital to stay up-to-date on the latest technology trends. Not only will this help keep retail stores operating smoothly and efficiently, but it...

"Communication – the human connection – is the key to personal and business success." — Paul J. Meyer. A recent study conducted by the Harvard Business Review found that poor communication leads to workplace conflict, damages employer-employee relations, reduces...

Have you ever felt you're not being heard in meetings or conversations with your peers? If so, you likely need to work on your assertive communication skills. Assertiveness is a key ingredient for success in the business world, and anyone can learn it. In this post,...

The Canadian Tire Corporation is a Canadian retail staple that operates 503 stores nationally in the automotive, hardware, sports, leisure, and housewares sectors. The company has been successfully providing Canadian consumers across the country with everything from...

The main retail principle to guide your decisions is the value proposition you provide for your customers. The customer is the focal point of your retail operation, and everything you do must revolve around serving them. When in doubt, remember the customer came in to...

"First, you must have entrepreneurs who fully grasp their customers. They understand their product so well because they themselves are customers. The second thing is having an awesome value proposition." Craig Sherman As a business owner, you know that your success...

Just as customers provide referral marketing for businesses they like and trust, companies can return the favor by referring customers to other firms. In the business context, this is called a referral program. 78% of B2B marketers say that referral marketing programs...

  If you own or manage a retail business, it is useful to know the four social styles. When you understand an individual's default social styles, you can create more meaningful customer interactions resulting in improved customer experiences. In this post, we'll...

As a business owner, one of your top priorities should be to build customer trust. As will be shown in this article, data from many studies have concluded that organizations that earn the trust of their customers enjoy customer retention rates that are six times...

 "The only limit to your impact is your imagination and commitment." - Anthony Robbins When interviewing candidates for your business, it's important to ask questions that will reveal their level of commitment. Lack of commitment can lead to high employee turnover and...

If you're a retail business owner, you probably know that finding and working with a suitable vendor can be essential to your success. However, before you commit to a partnership, you must ensure that your vendor can align and support your mission and value...

Although the self-checkout kiosk has been around for a while, the pandemic has further accelerated their acceptance, usage and application. As retail business owners and managers, staying up-to-date on what customers expect from these machines is essential. This blog...

"They (labor unions) have raised wages, shortened hours, and provided supplemental benefits. Through collective bargaining and grievance procedures, they have brought justice and democracy to the shop floor." -John F. Kennedy As the owner or manager of a retail...

Canadian employment law for retail businesses is relatively straightforward; there are a few key points that business owners and managers should be aware of. This article examines Canadian employment law essentials for the retail sector. In addition, it provides an...

No question that managing remote employees can be a challenge. But with the right tools in your toolkit, it's doable. This blog will share tips and strategies for keeping tabs on your remote team and ensuring they're productive and happy. Let's get started! Managing...

"The average duration of a bear market since 1950 is roughly 418 days." -Anthony Saglimbene Four Tips to Managing your Retail Business through Fluctuating Demand As a business owner, you are likely familiar with the ups and downs of demand in your industry. When...

Retail Shift Coverage: 5 Practices to Ensure Shifts Are Always Covered Whether you're a small business owner with just a handful of employees or run a large retail chain, having adequate coverage is critical to keeping your customers happy and your business running...

Large and small retail businesses often do not consider incorporating learning styles into their training programs. This article explains how learning efficiency and retention are improved by understanding how people learn and retain new information. The key takeaway...

Like most retail business owners, you're always looking for ways to make your organization run more smoothly. Perhaps one of the most important (but often overlooked) ways to do this is by implementing a Time Off Bidding system. Implementing the right system can help...

We've all been there. You're sitting at your desk, trying to focus on the task at hand, but you can't help but feel overwhelmed by the ever-growing pile of work waiting for you. Your stress levels are through the roof, and you can't shake the feeling that you're...

“The legend of Steve Jobs is that he transformed our lives with the strength of his convictions. The key to his greatness, the story goes, was his ability to bend the world to his vision. The reality is that much of Apple’s success came from his team’s pushing him to...

What is a 9/80 Work Schedule? The 9 80 is a compressed work schedule that takes a two-week pay period and splits it into eight nine-hour days and one eight-hour day. But, employees are still paid for the entire 80-hour work week. This means employees work nine hours a...

Employee time and attendance software allow for more effective workforce management. Time and attendance systems enable managers to know who is present or absent for their shifts and simplify collecting information for payroll and other purposes. If an employee is...

No matter how great your product or service is, you won't make any money if you can't close the sale. In this blog post, we'll share five proven methods to close a sale in retail. Implement these techniques, and you'll see an increase in sales and profits! What are...

“Employees are a company’s greatest asset – they’re your competitive advantage. You want to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company’s mission.” – Anne M. Mulcahy, former...

A recent Gallup report found that only 36% of people in the United States are enthusiastic about their work. This means that 64% of the workforce is either bored or unhappy with their job. Employee Engagement Engagement: "to establish a meaningful contact or...

"Develop success from failures. Discouragement and failure are two of the surest stepping stones to success." - Dale Carnegie. As a business owner, you know that tracking employee time and attendance is critical to running your retail operation smoothly. However,...

In the retail business, shift changes are a regular occurrence. And while they can be a bit chaotic at times, they can also run smoothly with the right scheduling system, policies, and best practices. This blog outlines essential tips for ensuring smooth shift...

"The truth is that stress doesn't come from your boss, your kids, your spouse, traffic jams, health challenges, or other circumstances. It comes from your thoughts about your circumstances." - Andrew Bernstein Too often, we become bogged down by the negative aspects...

"If you fail to plan, you are planning to fail!" ― Benjamin Franklin. When it comes to retail, one of the biggest challenges for business owners and managers in planning the product assortment. What should be carried in the store and what shouldn't? How do you decide...

Like most small business owners, you don't have the time or resources to write an employee handbook from scratch. But that doesn't mean you can't create a powerful and practical manual for your business. Check out the sample handbook, covering ten essential policy...

“You cannot escape the responsibility of tomorrow by evading it today.” ~Abraham Lincoln "Comp" is an important term to know and understand in the retail business. Comparable sales, or comp, refers to the sales of a retailer's comparable stores or same-store. To...

"We look at the brand not as a piece of advertising, but everything we do communicates who Starbucks is. The place, the physical environment, really has become an extension of the brand and it's very important to the success of the company." - Howard Schultz Is retail...

Are you looking for ways to optimize your staff scheduling? If so, you'll want to read on! Using point-of-sale (POS) data, you can determine the peak business days/times and adjust the staff schedule accordingly. Take it a step further and integrate TimeWellscheduled...

When running a retail business, time and attendance data matter, so it is essential to get it right! That's why it's important to use attendance and staff scheduling software that can help you manage your employees effectively. Scheduling software can make it easy to...

"You walk into a retail store, whatever it is, and if there's a sense of entertainment and excitement and electricity, you wanna be there." — Howard Schultz, CEO, Starbucks. In order to be a successful retail business owner or manager, it's essential to understand the...

Did you know that...? 90 % of employees decide whether to stay or go within that first six months. (SHRM) 82% increase in employee retention after a successful onboarding process. (Sapling) 69% of employees who have a positive onboarding experience are more likely to...

If you don't go after what you want, you'll never have it. If you don't ask, the answer's always no. If you don't step forward, you're always in the same place. - Nora Roberts Retail upselling is important for online sales and brick-and-mortar retail businesses. It...

“You only have to do a few things right in your life so long as you don’t do too many things wrong.” – Warren Buffett As a business owner, you know that one of the most critical aspects of your success is driving foot traffic to your store. But what are the best ways...

"A brand is no longer what we tell the consumer it is—it is what consumers tell each other it is." – Scott Cook, co-founder of Intuit 287% higher purchase rate when marketers use three or more channels in any one campaign versus those using a single-channel campaign....

"Companies across industries have started to lead with purpose, including embracing the circular economy as a greater opportunity to drive growth and competitive agility." Jessica Long - In recent years, the public has become more and more aware of the devastating...

"When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion. " -Dale Carnegie In a retail setting, it's crucial to connect with your customers on an emotional level. Whether you're trying to persuade them to purchase...

"Trust is like the air we breathe – when it's present, nobody really notices; when it's absent, everybody notices." -Warren Buffett It's no secret that building trust with customers is critical for a successful retail store or online shopping business. Earning Trust...

“Solution Selling is designed to help sellers understand and align with how buyers buy.”― Keith M Eades Successful salespeople have the solution sales skills to qualify their customers in terms of if, how and when they will buy. High performing sellers know how to add...

"Price is what you pay. Value is what you get." - Warren Buffett What are the retail prices for the items in your store? How do those prices affect customers? Retail managers and business owners need to be familiar with how pricing works and how to set the right price...

Did you know that retail theft is the most common crime in the US! In fact, 1 out of 11 Americans are shoplifters! On top of that, did you know that 33% percent of people surveyed admit to having shoplifted at least once in their life. That's 1 in 3 people! It's a...

Critical consideration for your retail business - merchandising! It's one of the key elements that can make or break a store. When done correctly, it can create an attractive and inviting shopping environment that draws in customers and encourages them to buy. But...

As a small business owner, you're always looking for ways to save money and streamline your operations. One way to do this is by implementing a cost-effective return to vendor process. This article will outline some tips on making this process as painless as possible...

Did you know that small businesses account for almost two-thirds of all retail sales in the United States? As a small business retail store owner, it's essential to make sure you're doing everything possible to increase sales and grow your business. Here are four...

When it comes to holding an effective staff meeting, having a well-organized agenda is essential. By taking the time to create and follow an agenda, you can ensure that your meeting runs smoothly and that everyone has the opportunity to share their thoughts and ideas....

        "Let your store associates be active on social. “Friendorsers” are more important than paid models in showing our clothes—social influencers, but also our store associates, who are 100% our customers too." — Emily Watkins  Social retail is...

At TimeWellScheduled.com, the thing we do best is, automate and optimize your businesses' scheduling process. Take for example, a schedule of employee availability. It’s an essential document that shows when your employees are available to work. This document is often...

Open Shifts!$? Are you a retail manager struggling to fill an open shift? Are you looking for solutions on how to get it filled? Maybe you're an employee looking for a way to make some extra money? Or, perhaps you need a shift covered? It's no secret that open shifts...

According to the U.S. Bureau of Labor Statistics, in the era of great resignation, fully one-third of new employees quit after about six months. This is a high figure that must be addressed urgently if businesses want to resolve it. In particular, retail employee...

Business people know that retail is changing at an extremely fast pace. Driven by the global pandemic, regional conflicts, and other disruptions, leaders in the retail industry are looking to AI for solutions more than at any time before. AI systems and software...

If you're a business person, then you know that managing people can be a challenge. There are so many things to think about, from ensuring everyone is productive to dealing with conflict to ensuring everyone is on the same page. One way to make the process easier is...

Are you a business owner who feels like you can never take a vacation because it would disrupt your business? Well, there is good news! There is now vacation tracking software that can help keep your business running smoothly while you're away. In this blog post,...

Employee buddy punching is an expensive problem for many business owners! According to the US Bureau of Labor Statistics, buddy punching costs US employers upwards of $373 million a year. What's more, Sixteen percent of US employees who track time openly admit to...

Time clocks have been a staple of businesses for decades, but with the advent of new technology, there are now web-based time clocks that offer even more benefits for businesses. This blog post will explore the advantages of web-based time clock software for your...

The managerial process encompasses four management functions, including planning, organizing, leading, and controlling. Each function is important in its own right, although they all work in unison for the purpose of achieving organizational goals. In this blog post,...

Have you ever been in a situation where your project was behind schedule and had to fast-track it? Or maybe you're not sure what that even means. This blog post will discuss what fast-tracking is when necessary and how to do it effectively. We'll also share some tips...

Every business needs a media kit. A media kit is a collection of information and materials that you can use to promote your company to the media. Your media kit should include everything from your company profile and mission statement to fact sheets and press...

"The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency".– Bill Gates. Are you looking to...

If you're like most business owners, you're always looking for ways to improve your operations and achieve your goals. Monitoring your key performance indicators (KPIs) is a great way to do this. KPIs are metrics that measure how well your business is doing in...

Are you looking to build relationships with other business professionals in your area? Professional networking can be a great way to expand your circle of contacts, learn from others in your industry, and find potential referral partners. This blog post will discuss...

  "Teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability." – Patrick Lencioni     When it comes to business, team dynamics is critical. A well-functioning team can accomplish great things, but a...

What is employee motivation? Motivation is the psychological process that gets employees going, keeps them going, and determines the direction and level of effort they exert at work. If motivation is present, work performance is possible. Motivation and performance...

Did you know the first known recorded timeclock is over 3,200 years old? On Feb 15, 2022, scientists found a 3,200-Year-Old Egyptian tablet providing evidence that ancient Egyptians recorded attendance and absences from work. The timeclock was called an ostracon. An...

When greeting a customer, it's essential to be polite and professional. Use a warm and friendly tone, and greet them by name if you know it. Be sure to greet everyone who enters your store, even if they don't buy anything. A simple hello can make a big difference in...

"The way to get started is to quit talking and begin doing." Walt Disney Are you looking for ways to increase your working efficiency? If so, you're not alone. Many business owners are always looking for new and improved ways to get things done. Fortunately, a few...

A Business Continuity Plan (BCP) lays out the steps and procedures a company will follow before, during, and in the wake of a disaster to maintain maximum functionality during the emergency and get its operations back to normal in the shortest possible time. Every...

"The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails."-John Maxwell. Being a leader in business is more than just having a position of authority. It's about using that power to impact people inside and outside of the...

When making data-driven decisions, businesses need to understand and analyze their data. Thankfully, several different analytics tools can help with this. Companies can quickly get insights into customer behavior, market trends, and more by using the right tool for...

Planograms (POG) are vital merchandising tools most modern retail businesses use. POGs help arrange products on store shelves in the most effective way possible to promote sales. Without a planogram, it would be difficult, if not impossible, for store employees to...

The term "gig" is jargon for "temporary job." You've likely heard it used conversationally, especially when freelancers say, "I've booked a gig." Additionally, you've probably heard of a "gig economy," which means a free market system in which businesses use...

"The secret of change is to focus all of your energy not on fighting the old, but on building the new" - Socrates Making changes in your small business can be daunting, but it is critical for growth. Many changes, such as process improvements or new technology...

Most successful companies today have HRIS systems. A human resources information system, or HRIS, is an essential tool. Companies that have successfully implemented HRIS systems include Google, Apple, and Microsoft. These companies have used their HRIS systems to...

"People work for money but go the extra mile for recognition, praise and rewards." - Dale Carnegie. The "great resignation" describes the growing trend of mass resignations in every economic sector. People quit their jobs for many reasons, but most people say they...

Retaining your top employees should be a priority for any manager, regardless of the industry you operate in. High-quality staff will always translate into more profits, higher productivity, and just a better business all-around. There is a significant difference...

When you’re running a restaurant it’s impossible to avoid on-call scheduling, as you never know when things are going to get increasingly busy. A team member could also call in sick at any given time, leaving the team short-staffed and unprepared for the shift! This...

Many industries are facing a shortage of skilled workers these days, especially those that focus on employing “top talent” the most. In particular, the hospitality industry has been hit relatively hard - the pandemic has led to a talent shortage that most business...

There are many instances in life where having more than one set of skills is going to take you much further. Of course, that would seem obvious to some people, but that isn’t always the case. I feel like if you relate this issue to sports, more individuals would...

Bringing your team together through team-building activities is not only a great choice but a popular one as well. I’m sure most of you reading this have been through some sort of tacky team-building exercise in the past, but there are plenty of amazing ones to be had...

Wondering what Human Resources is all about? Please read this blog post to learn more about the basics, including why it’s important and how it helps your business thrive!

Unsure of how to conduct job interviews? This blog post will give you some tips on making the process run smoothly and help you determine whether or not the candidate is a good fit for your company

Teenagers are the workers that keep many businesses afloat, offering them affordable labour at flexible hours (especially during the holidays). The one thing that business owners forget about though is that teenagers are getting smarter over time, and it can be...

Letting your employees know that they’re doing a good job is a simple way to boost both moreale and productivity. Any manager that has been in the game for a while understands the importance of employee morale, and how it can seriously impact the success that your...

Running a business isn’t easy by any means, and most of you reading this already understand that fact. It takes a lot of time and dedication to run a business of your own, but there are fewer things in the world that can make you feel more prideful. Running a...

Running a coffee shop is a popular choice these days, but it doesn’t take away from the fact that it’s tough to do. Many business owners believe that they’ll open up a coffee shop and immediately start raking in the cash, but that’s not how it works at all. As a...

Communication is one of the easiest ways to keep your team members in the loop, as well as improve upon productivity. Whenever you can connect with your team and communicate effectively, you can get your point across without any wasted time. This leads to people...

Scheduling will always remain one of the toughest things to handle as a retail manager, but there are many tricks you can use to ensure that employees are always in high spirits during the Holiday rush. During the Holidays (and more specifically during Christmas)...

Employees are turning towards freelance and remote gigs now more than ever, but there are also more small businesses being developed on top of that. The minimum wage that people in Ontario experience is lackluster to say the least, and that’s mainly due to the living...

Those of you who run a business that is open 24-hours a day should consider working in rotating shifts (if you haven’t already), but this can be applied to just about any company. Whether you’re operating hours are 14 or 16 hours out of the day, it always helps to...

Working through the pandemic, in general, has been tough, but that can ring especially true for anybody who is also a parent. Whether they’ve got toddlers or even college students, the pandemic has pushed many children back into their homes for school - the only...

If you’re struggling to find and retain employees ever since the pandemic, you’re not alone. There’s a reason why remote and gig-based work has become more popular recent, and that’s simply because people are more willing to do it. The economy seems to be bouncing...

There are four total management styles to consider, with each one pertaining to a different sort of managerial process. Some managers will be laid back and allow employees to do their thing, while others will demand greatness and help people reach their true...

Working in the health care sector comes with a lot of pressure. The hours can be long and the shifts never seem to stop coming, which is why we’re going to look at the importance of proper scheduling in the health care sector. Creating manual schedules puts pressure...

Growing a business requires constant learning, from your own experiences and those of others. There are thousands of experts out there willing to share their experiences and all you need to gain access is a library card (People still use those?). The following list is...

Ever since the pandemic managers have been trying to figure out how they can keep their employees engaged throughout the year, regardless of whether they’re working remotely or not. If you aren’t completely sure how to revitalize your team and keep them engaged,...

Some business owners believe in hard work and determination, which translates into less than stellar circumstances for their employees. This doesn’t mean that there aren’t any fair and successful business owners out there that have this philosophy, but there’s a...

We are living through unprecedented times. We don’t know when we’ll be able to stop and look back on them, because we don’t know when they’re going to end. What we do know is that the constant change, the constant dealing with the unknown, is making things tough on...

As we’ve said, nothing beats the knowledge of a seasoned labour lawyer when you’re trying to navigate your way through Canada’s labour laws. But if you can’t afford one as you’re starting out, these snippets should help you gain a basic understanding of your legal...

Important changes to federal employment standards under Part III the Canada Labour Code are set to come into effect on September 1, 2019, that will have a significant impact on many employers. One area that saw changes under the Code was the addition of new types of...

Starting your own business means wearing a whole lot of different hats, at least at the beginning. Head of Production, V.P. Marketing, HR Director. One hat you want to be careful about wearing is Head of Legal. Canada’s labour laws as outlined in the Employment...

Achieving individual work productivity among employees is a factor that greatly affects the company as a whole. For instance, people with management and business administration careers are always looking for ways to create more optimal work cultures and environments....

A simple question: Is it appropriate to discuss politics at the office? The simple answer (that would make this the shortest article we’ve posted by several pages): No. The last decade or so has seen the most divisive and polarizing political figures, policies and...

We've added more details to the vital signs on the dashboard, we now show you yesterdays numbers and this week so you can keep on top of the current budget percent.

For some, becoming an entrepreneur is the culmination of the (North) American Dream. It can be a thrill ride that leads to enormous wealth and a pathway to true freedom. But it carries with it a great deal of risk, especially at the beginning. It takes a real...

How to Fire Your IT Professional While Protecting Your Data Firing an employee is never easy and never pleasant. Firing your IT pro or Systems Administrator comes with a whole other set of issues. Often referred to as “the keeper of the keys”, this individual has the...

Getting Your High School Grad Tech-Ready for the Next Step Time flies! It seems like just yesterday she was all pigtails and puddle jumping, and mere weeks ago that you were teaching him how to knot a tie for his first school dance. (Does anyone wear ties to school...

As your business expands and grows, you will find a need to have an IT Professional. These 4 tips will help you get the right fit, the first time! How to Hire the Right IT Professional for Your Business As your company grows, there is no doubt you will need a...

We've updated the asset tracking so you can create assets that require the employee to enter the asset number at punch.  When creating the asset, select the new optionThen on punch, your employees will be prompted:

Things are starting to open up and the possibility of travel is just over the horizon. If you own your own business, travel can often be an important part of keeping that business growing. And on top of the business trips that take you away from the office are,...

It is impossible to read them all, and perhaps in the face of such an overwhelming number, you need some ideas to get started. We recommend that you start with one of the following books: Profit First: A Simple System to Transform Any Business from a Cash-Eating...

It is a practice used to express appreciation, motivate employees, and reinforce desired company behavior. The goal of job recognition is to encourage employees in the workplace and showcase their good performance and positive business results. When an employee feels...

9 Tips to Help Scale Your Small BusinessScalability is about capacity and capability. Does your business have the capacity to grow? Will your business systems, infrastructure and team be able to accommodate and keep up with growth? There’s a difference between scaling...

As a small business owner you are forced to wear many hats, particularly as things begin to take shape and your company begins to grow. Having people on staff who can step up and help in larger roles will become a necessity. Bringing leaders in from outside the...

When an employee works over 40 hours in a workweek, you may be required to pay them additional wages at a higher rate.  Overtime ranks as one of the biggest ongoing expenses for most companies, and poor management of overtime can cost your small business a lot of...

Running a company is complicated, even more so in times when reality is harsh and life has changed so much in the past year. Many workspaces had to reinvent themselves to survive, many employees lost their jobs, others changed their way of working, others stopped...

When you first started your company, employee reviews were probably just an act of self-reflection, as you were the only one sitting at the table. But as your company grows and you hire more employees, it becomes more and more important that you regularly evaluate...

The Advantages of Self-SchedulingEven before COVID-19, many small businesses were working towards a self-scheduling model. Now, with so many people working from home or other remote locations, and with customer demands going unpredictably up and down, self-scheduling...

First, you must recognize the issue. Many people ask, what is the difference between stress and burnout? Is there one? There is. And it’s important to understand that. Because there is a difference in how each syndrome presents itself, there is a difference in how...

While we are not through the pandemic yet, the roll out of vaccinations has provided a light at the end of the tunnel. We are at a point where going back to the workplace is becoming a not-so-distant reality. And this is bringing with it a whole new set of challenges...

No matter what business you’re in - retail, restaurant, services, professionals, healthcare - proper scheduling of your employees is paramount in guaranteeing the best experience for your clients and staff, leading to the best results for your bottom line. It creates...

Ways to Deal with Work-Related Stress These unpredictable times have led to unprecedented levels of stress in the workforce. Its effects are real and potentially devastating. Many studies have shown how stress can lead to physical symptoms including headaches, upset...

Many people forced to work from home by the pandemic may find it difficult to be on their own - maybe for the first time. It is very easy to lose contact with “the outside world”. For some people, especially those who feed off the hustle and bustle of a busy office...

How to Hire During Times of CrisisA global crisis changes everything! Don’t we know it! You make your plans and the universe laughs.Things change everyday and it can feel impossible to keep up. And this is as true for your business as it is for everything else. Maybe...

10 Lead Generating Strategies for Small BusinessWhether you’re just starting out or are an established small business, a good portion of your time, or your staff’s, is likely spent on lead generation. Lead generation is the actions or tactics you use to attract...

7 Attributes of a Great Small Business LeaderGreat leadership is essential for any business to succeed. Without it, it is nearly impossible for a company to grow and expand in ever-changing markets. This may be especially true for small businesses that are often...

7 Tips to Stay Productive While Working from HomeIn this year like no other year, many people have been forced to work from home. If you are used to, and happy with, an office environment, this change can be rather unsettling. There are a whole host of potential...

11 Ways to Improve Communication at Your Small BusinessImportance of Communication Effective communication, both internal and external, is essential to the success of any business. It improves business performance in several different ways. First, good communication...

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