Five Benefits of Having an ATM in Your Retail Store

Five Benefits of Having an ATM in Your Retail Store

"While it's nice for a retailer to draw customers into their store to use the ATM and receive income from it, the real benefit is increased sales. Once inside your store, ATM users often see something they want, or remember something they were intending to pick up....

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How to Improve Retail Product Facing – 5 Tips

How to Improve Retail Product Facing – 5 Tips

“…marketing your store to bring customers in, and using visual merchandising to make your products appealing. Facing helps you maximize that effort. It ensures that your store looks put together, organized, and functional—and shows your customers you prioritize them...

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How to Encourage Impulse Purchases at Retail Stores

How to Encourage Impulse Purchases at Retail Stores

"Impulse purchases provide consumers with a sense of immediate gratification, often acting as a stress-reliever or mood-enhancer, thereby establishing a crucial emotional connection with the products or brands." - Dr. Amanda Reed, Consumer Psychologist.   Impulse...

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How to Respond to Negative Customer Feedback – 5 Tips

How to Respond to Negative Customer Feedback – 5 Tips

“Pay attention to negative feedback and solicit it, particularly from friends. Hardly anyone does that, and it’s incredibly helpful.” - Elon Musk. Handling negative customer feedback can be challenging, but it is an inevitable part of selling products or providing...

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Are There Benefits to Retail Product Sampling?

Are There Benefits to Retail Product Sampling?

"Costco has learned that when sampling is done right, the shopping experience becomes fun which draws people into the store in greater numbers. The products featured in a sampling campaign, in turn, see a significant spike in sales." - Penn Jillette.   Retail...

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How to Recognize Retail Employees – 5 Tips

How to Recognize Retail Employees – 5 Tips

"When employees feel recognized and appreciated, they're more likely to enjoy their job and feel a sense of fulfillment from their work. This, in turn, can lead to reduced stress levels, improved mental health, and increased productivity." - Bhaswati Roy.  ...

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The Top Five Retail Customer Complaints

The Top Five Retail Customer Complaints

"Customers are your purest form of quality control. Without their approval, your business doesn't grow and succeed. So, when customer complaints roll in, it's important to hear them out because these are opportunities to improve the customer experience." - Clint...

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How Many Types of Retail Outlets Are There?

How Many Types of Retail Outlets Are There?

“Retail is the nation’s largest private-sector employer, contributing $5.3 trillion to annual GDP and supporting more than one in four U.S. jobs — 55 million working Americans.” - National Retail Federation.   The retail industry is diverse; from large-scale...

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Why Promote Workplace Mental Health Awareness?

Why Promote Workplace Mental Health Awareness?

"Most people's reluctance to discuss mental illness belies the diseases' prevalence. Nearly 1 in 5 U.S. adults experience some form of mental illness every year, the American Psychology Association reports." - Theresa Agovino.     Mental health is an...

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Machine Learning: How is it Affecting Retailers?

Machine Learning: How is it Affecting Retailers?

“Machine learning offers benefits like fraud prevention, improved delivery, price optimization, and customized offers. Chatbots and virtual fitting rooms provide a more convenient option to the customers. This is all about customer service, the level of which is...

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A Guide to Managing By Principles in Retail

A Guide to Managing By Principles in Retail

"Principles are the missing middle layer in most organizations— one that tells people how to make decisions that advance the purpose, put values into practice, and move the organization toward its goals." - Mark Bonchek.   Managing by principles in retail...

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Online Time Thieves: Uncover Hidden Productivity Drains

Online Time Thieves: Uncover Hidden Productivity Drains

Employee time theft – it’s the silent drain on your company’s resources and a growing concern in today’s digital workplace. These online time thieves lurk on every computer screen, from the endless scroll of social media to the constant ping of emails and news alerts....

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What is Pay Transparency? Why does it Matter?

What is Pay Transparency? Why does it Matter?

“Salary transparency is the single best protection against gender bias, racial bias or orientation bias.” - Dane Atkinson, CEO, Analytics Software. Pay transparency is increasingly becoming a centerpiece in discussions on workplace equity, fairness, and employee...

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HR Trends for 2024: What to Expect

HR Trends for 2024: What to Expect

“2024 has the potential to be a year of essential progress in the workplace evolution – where we learn from lessons learned in previous years and tune into the requirements of organizations and employees to create truly impactful and engaging employee experiences.” -...

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5 Ways To Protect Retail Consumer Data Privacy

5 Ways To Protect Retail Consumer Data Privacy

“Retail has traditionally lagged behind in security and data privacy. Attackers target companies with poor security measures, and these “quick wins” often balloon into mega jackpots.” -   Irina Maltseva.   Consumer data theft, the unauthorized acquisition of...

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What is Online Time Theft? How Can it be Prevented?

What is Online Time Theft? How Can it be Prevented?

“Working life changed for millions of Canadians in 2020, when the pandemic forced organizations to send people home in a hurry.  Outside of the confines of traditional offices, employers may now find themselves tracking how employees spend their paid time.” - Tijana...

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To-Do Traps: Why Lists Lead to Delays

To-Do Traps: Why Lists Lead to Delays

“Ditch the to-do list. I'll bet you half the tasks on there have been there for six months--or more. If you really want to get it done, put it in your calendar. If it's not in there, it wasn't as important as you thought in the first place.” - Kevin Kruse. (Source:...

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Guide to Ethics in Social Media Marketing

Guide to Ethics in Social Media Marketing

"Deceiving customers to achieve financial gain is ethically wrong. On the other hand, establishing trust through honest interactions is an ethical gain, and is more likely to lead you to financial gain as well." - Michael White.   Ethical marketing practices are...

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How Effective Are Flyers in the 2020s?

How Effective Are Flyers in the 2020s?

"Flyers are marketing material that your customers can touch and keep. They offer a fantastic opportunity to provide value to recipients in a way that online ads don't. If you take the time to create a beautiful and memorable flyer, there's a better chance that...

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Should I Avoid Multitasking? Why?

Should I Avoid Multitasking? Why?

“According to neuroscientists, our brains aren’t built to do more than one thing at a time. And when we try to multitask, we damage our brains in ways that negatively affect our well-being, mental performance and productivity.” - Mayo Oshin.     Multitasking...

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How to Build Customer Trust in Retail

How to Build Customer Trust in Retail

“Trust blossoms when companies prioritize it, develop strategies to build it, track metrics that can show them when and where to change course and then consistently apply those learnings over not just days and weeks but years and decades.” - Hayden Harrison.  ...

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What Are The Different Types of Shopping Behavior?

What Are The Different Types of Shopping Behavior?

The more brand builders understand about the thought processes, emotions, environmental and motivational factors that influence buying decisions, the better positioned they are to influence those decisions. - Stephen Houraghan.   In order to increase sales and...

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What is Employee Risk-Taking in Organizations?

What is Employee Risk-Taking in Organizations?

"The biggest risk is not taking any risk. In a world that's changing really quickly, the only strategy that is guaranteed to fail is not taking risks." - Mark Zuckerberg.  The concept of employee risk-taking stands out as a catalyst for innovation and progress, yet it...

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Why Does HR Need A Strategic Vision?

Why Does HR Need A Strategic Vision?

“A vision is the embodiment of our hopes and dreams in a particular area; the picture of what has not yet happened, but what the future may hold. In business, having a clear vision is absolutely critical. It is an extremely powerful tool to achieve the results you...

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Content Repurposing: Why It Matters and How to Master It

Content Repurposing: Why It Matters and How to Master It

“You’re not being repetitive, you’re using content you and your teams have purposely created, giving it new life, and ensuring that all segments of your audience can gain value from what you have to offer.” - Flori Needle.   Creating fresh marketing content that...

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How to Implement Personalized SMS Marketing!

How to Implement Personalized SMS Marketing!

"The SMS marketing industry will be worth $12.6 billion by 2025 with a CAGR of 20.3% over six years." - Luisa Zhou.   As the consumer trend toward personalized messaging continues to evolve, SMS marketing has become an increasingly important part of business...

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Is it Time to Incorporate My Small Business?

Is it Time to Incorporate My Small Business?

Are you a small business owner wondering if it's time to incorporate your business? Consider your business’s current circumstances:   Is your business demonstrating financial stability with consistent revenue and profitability over $100,000 per year? Do you want...

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Why Conscientious Employees Are Highly Sought After

Why Conscientious Employees Are Highly Sought After

"Conscientiousness is the most potent, non-cognitive predictor of workplace performance," - Michael Wilmot, University of Toronto. Studies consistently show that conscientious employees are highly sought after as they tend to enhance workplace productivity, exhibit...

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How to Conduct Personal Self-Audits

How to Conduct Personal Self-Audits

“The point of the audit is not to see every missed step; it’s to find any kind of trend you can work to resolve,” - Teri Weber, Spring Consulting Group.     Personal Self-audits serve as practical tools for self-improvement and professional performance...

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Leadership Styles: What is Rotating Leadership?

Leadership Styles: What is Rotating Leadership?

“Rotating leadership encourages team members to share the burden of responsibility, and it helps to create an environment where everyone feels responsible for the team's success.” - Dr. Rodney King, Ph.D.   Rotating leadership is a dynamic and inclusive style of...

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Immersive Retail: What is it? Why is it a Trend?

Immersive Retail: What is it? Why is it a Trend?

"Retail environments have become places where consumers look for unique and memorable experiences, not just products. Compared to traditional retail environments, space becomes "alive" and gives customers the opportunity to interact actively with the brand, and on all...

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Retail Trends: Conscious Consumerism Why It Matters

Retail Trends: Conscious Consumerism Why It Matters

"The socially conscious consumer makes mindful purchase decisions, deliberately buying ethical and environmentally friendly products. They vote for their values with their wallet. In fact, 45% said they are willing to pay more for sustainable products." - Matthew...

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How to End Unproductive Conversations at Work

How to End Unproductive Conversations at Work

"Employees spend an average of 40% of their workday engaged in non-productive, inefficient communication." (Source: Zipdo)   In a work setting, an unproductive conversation typically resembles talking in circles without a clear purpose or end goal. It's often...

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How to Keep Your Working Memory Sharp – 5 Tips

How to Keep Your Working Memory Sharp – 5 Tips

"On average, humans can hold roughly 7 things in their working memory at any one time. This means we sometimes need simple strategies to maximize the limited capacity of our working memory." - George A. Miller, Harvard University.   Our brains are fascinating...

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Thanksgiving to American Customers

Thanksgiving to American Customers

Dear Valued Customers, As the 2023 Thanksgiving season approaches, we want to take the time to express our gratitude to each and every one of you. Your support and trust in TimeWellScheduled have been essential to our success, and we are truly thankful for the...

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A Guide to Basic Retail Branding – Tips & Strategies

A Guide to Basic Retail Branding – Tips & Strategies

“The brand is the aspiration the customer wants to buy—it’s the core truth of the brand. Your brand is a story you tell to the world with the hope it will resonate and consumers will want to associate themselves with it.” - Masooma Memon, Shopify Marketing. Retail...

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Internal Mobility: Strategies, Tips, and Best Practices

Internal Mobility: Strategies, Tips, and Best Practices

"Internal mobility gives employees a greater incentive to remain engaged and productive. It also gives them chances to grow their skills (and develop new ones) while in the flow of work." - People Fluent. In the rapidly evolving business world, companies are turning...

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A DIY Guide to Cost-Benefit Analysis

A DIY Guide to Cost-Benefit Analysis

"With everything in business, the benefits gained should exceed the cost incurred." ― Hendrith Vanlon Smith Jr. Making smart, data-driven decisions is the cornerstone of successful business management. Cost-benefit analysis (CBA) is a powerful method that helps...

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Retail Product Life Cycle: Why Retailers Need to Know

Retail Product Life Cycle: Why Retailers Need to Know

"Watch the product life cycle; but more important, watch the market life cycle" — Philip Kotler.   For retail businesses owners, awareness of the Retail Product Life Cycle (PLC) is key to understanding how products evolve from Introduction to obsolescence. The...

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Happy Halloween, TimeWellScheduled Customers!

Happy Halloween, TimeWellScheduled Customers!

We want to wish you and your family a happy and safe Halloween filled with plenty of treats and spooky fun. As you continue to use TimeWellScheduled for your workforce management needs, we're grateful for your trust and support.  Enjoy the day, whether dressing up in...

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Is it possible to Fix A Toxic Work Environment?

Is it possible to Fix A Toxic Work Environment?

"Toxic workplaces are not only costly — they are also common. Our research on large U.S. employers found that approximately 1 in 10 workers experience their workplace culture as toxic, an estimate that is in line with other studies." - MIT Sloan Review.   Yes, it...

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What is Workplace Conflict of Interest?

What is Workplace Conflict of Interest?

“An apparent conflict of interest is one which a reasonable person would think that the professional's judgment is likely to be compromised.”  - Michael McDonald.   Conflicts of interest (COI) can enter the workplace, undermining trust, fairness, and employee...

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In the Workplace, Integrity Matters, Here’s Why

In the Workplace, Integrity Matters, Here’s Why

"Your beliefs become your thoughts, Your thoughts become your words, Your words become your actions, Your actions become your habits, Your habits become your values, Your values become your destiny." ~Mahatma Gandhi. Integrity isn't just a personal virtue—it's a...

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Key Retail Touchpoints For Physical Stores

Key Retail Touchpoints For Physical Stores

"Customers may forget what you said, but they will never forget how you made them feel." - Horst Schulze, Co-founder of Ritz-Carlton.   In retail, "touchpoints" matter. These customer-brand interactions are pivotal moments that can either build a robust and...

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Thanksgiving Message to Customers

Thanksgiving Message to Customers

Dear Canadian Customers, Thank you for choosing TimeWellScheduled. We want to express our deep appreciation for your partnership during this Thanksgiving season. Your unwavering support and trust in us have nurtured mutual growth and improvement. We hope your...

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A Guide to Mastering Retail Customer Journey Mapping

A Guide to Mastering Retail Customer Journey Mapping

"Organizations able to skillfully manage the entire customer journey reap enormous benefits: enhanced customer satisfaction, reduced churn, increased revenue, and greater employee satisfaction." - McKinsey & Company. In the dynamic retail landscape, understanding...

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The Trend Toward Dog-Friendly Retail Shopping

The Trend Toward Dog-Friendly Retail Shopping

"Millions of dog owners are more likely to visit a business that allows their four-legged friend inside, which is why we've always welcomed dogs into all of our Metro Bank stores" - Jessica Myers, Marketing Director, Metro Bank.   Embracing a dog-friendly retail...

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How to Manage Workplace Conflict and Disputes

How to Manage Workplace Conflict and Disputes

"In 2022, there were 73,485 workplace discrimination charges in the USA, resulting in more than $39 million in damages for victims in federal court. This does not include hundreds of millions in damages granted by state and district courts" (Source: EEOC)....

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Eliminate Procrastination With the Two-Minute Rule

Eliminate Procrastination With the Two-Minute Rule

"If it takes less than two minutes, then do it now." - David Allen. Enhance your productivity and eliminate procrastination with the power of the Two-Minute Rule. This straightforward yet potent time management skill can revolutionize your daily routine by optimizing...

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Reach New Customers with Pop-Up Retail

Reach New Customers with Pop-Up Retail

"Pop-up Shops make people feel like they're getting something special that's only around for a short time, so they have to go there" - Valentino Teoli.  Pop-up retail is an innovative and cost-effective strategy, enabling brands to reach and engage new customers. With...

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Learn How to Say No Gracefully

Learn How to Say No Gracefully

"The difference between successful people and really successful people is that really successful people say no to almost everything." - Warren Buffett.  When life gets demanding, it's important to remember that saying no isn't just an option; it's a necessity for...

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How to Boost Your Productivity with Time Chunking

How to Boost Your Productivity with Time Chunking

"Time is the most valuable thing a man can spend."— Theophrastus. Imagine harnessing the power of focused effort to accomplish more each day. Sounds too good to be true, doesn’t it? Not with time chunking. This simple yet powerful technique allows you to divide your...

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How Can Businesses Support Grieving Employees?

How Can Businesses Support Grieving Employees?

“Grief can be a burden, but also an anchor. You get used to the weight, how it holds you in place.” -Sarah Dessen.  Supporting grieving employees is not just a moral obligation but also has significant implications for the business. When an employee experiences a...

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Decision-Making: What’s Your Decision-Making Style?

Decision-Making: What’s Your Decision-Making Style?

"Whenever you see a successful business, someone once made a courageous decision." – Peter F. Drucker. Our decision-making process drives personal and professional success. The methods and strategies we employ when making decisions vary broadly and fall into four...

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Delegation: Learn How to Delegate with Confidence

Delegation: Learn How to Delegate with Confidence

 "As all entrepreneurs know, you live and die by your ability to prioritize. You must focus on the most important, mission-critical tasks each day and night, and then share, delegate, delay, or skip the rest." - Jessica Jackley. Learning the art of delegation can be a...

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The Benefits & Power of Celebrating Small Wins

The Benefits & Power of Celebrating Small Wins

"The great victory, which appears so simple today, was the result of a series of small victories that went unnoticed." - Paulo Coelho. Celebrating small wins is a crucial aspect of personal and organizational growth. Small wins represent the incremental achievements...

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Microlearning: What is it? What are the Benefits?

Microlearning: What is it? What are the Benefits?

“Those people who develop the ability to continuously acquire new and better forms of knowledge that they can apply to their work and to their lives will be the movers and shakers in our society for the indefinite future.” — Brian Tracy. Microlearning is a modern...

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What is a Clutter-Free WorkSpace? Benefits & Tips

What is a Clutter-Free WorkSpace? Benefits & Tips

 "78% of workers believe that a clean workspace enhances their ability to focus on tasks." - (HarvardBusinessReview)  Do you find yourself constantly surrounded by paperwork, stacks of books and to-dos? Are you so busy with your daily tasks that the idea of a...

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How to Build Confidence in Peers & Coworkers

How to Build Confidence in Peers & Coworkers

"We gain strength, courage, and confidence by each experience in which we really stop to look fear in the face ... we must do that which we think we cannot." - Eleanor Roosevelt. Confident employees play a pivotal role in driving organizational success. Their ability...

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What is the role of a Gatekeeper in Business?

What is the role of a Gatekeeper in Business?

Gatekeepers play a crucial role as intermediaries between salespeople and decision-makers. They probe, filter communication and determine who gets access to company leaders, and who does not,  optimizing their time and minimizing distractions. In order to excel,...

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What is the Value of a Checklist in the Workplace?

What is the Value of a Checklist in the Workplace?

“Simple checklists reduced complication rates in surgery by 35%, death rates by 47% and saved the health industry hundreds of millions of dollars” - Ibis  When organizing, planning, and accomplishing daily tasks, checklists can be invaluable. Whether preparing for an...

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10 Step Guide to Conducting Employee Surveys

10 Step Guide to Conducting Employee Surveys

“The way your employees feel is the way your customers will feel. And if your employees don’t feel valued, neither will your customers.” - Sybil F. Stershic. Employee surveys play a crucial role in understanding and improving various aspects of the workforce, such as...

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Talent Management: How to Mitigate Talent Risk?

Talent Management: How to Mitigate Talent Risk?

"51% of HR professionals surveyed ranked talent risk as the top risk to future growth" (HumanResourcesOnline) Talent risk significantly impacts productivity, employee satisfaction, and workforce stability. By proactively managing talent, businesses can mitigate these...

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Workforce Management: What is People Analytics?

Workforce Management: What is People Analytics?

"Information is the oil of the 21st century, and analytics is the combustion engine." - Peter Sondergaard. Workforce management involves understanding, anticipating, and influencing employee behavior in a way that supports organizational goals. By leveraging...

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Top 6 In-Demand Soft Skills Employers Love

Top 6 In-Demand Soft Skills Employers Love

"Take advantage of every opportunity to practice your communication skills so that when important occasions arise, you will have the gift, the style, the sharpness, the clarity, and the emotions to affect other people." – Jim Rohn, Entrepreneur. Managers often see...

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Conducting Structured Interviews: Tips & Best Practices

Conducting Structured Interviews: Tips & Best Practices

“Hiring the wrong people is the fastest way to undermine a sustainable business.” - Kevin J. Donaldson, Entrepreneur, Author, and Business Coach Structured interviews are an effective way to assess candidates for job fit, overcoming the limitations and biases of...

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