Business Continuity Tips in an Era of Increased Cybercrime In 2026, business leaders have shifted the conversation around cybercrime from reactive to proactive. It is no longer a question of if your systems will be targeted, but how your business will function when...

Applicant Tracking Strategies to Stay Ahead of Hiring Law Changes Hiring is no longer just about finding the right candidate. It now comes with growing legal expectations around transparency, candidate communication, and the use of technology in recruitment. Manual...

Workforce Management Trends: What to Expect in 2026
Workforce management (WFM) has transformed from a nice-to-have tool into a platform that helps to shape business-level strategy. As labor markets evolve and digital technology matures, employers must prepare for another game-changing year. In the final edition for 2025, we review what to expect in 2026 and emphasize the importance of preparation.

Retail Management: Planning for Seasonal Change – Five Tips Every retail manager understands that seasonal change brings excitement and pressure. Whether it’s the back-to-school rush, the long winter holiday season, or the frenzy of Black Friday, customer behavior...

Shift Swapping Now Available in the Employee App! We’re excited to announce a brand-new enhancement to the TimeWellScheduled employee app — Shift Swapping is now available directly on mobile! Employees can now easily offer, request, and accept shift swaps right from...

Stat Hours Worked vs Stat Hours Earned Stat Hours Worked → The hours an employee actually works on the statutory holiday.Example: If someone works 8 hours on Canada Day, those 8 hours are stat hours worked.    Stat Hours Earned → The paid time an employee gets...

New - Role & Pay Rate Report We've realeased a new report that shows all employees in their role and pay rate for that role. Located under REPORTS Read more >> HOW TO How to create a banked hours type To create a new banked hour type: 1.  Go to MANAGE MY...

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    Email not displaying correctly? View it in your browser. Editing shift premium hours in payroll, and more new features launched Editing shift premium hours in payroll now: Shift premiums are calculated on the shift and can not be changed. How it will work...

    Email not displaying correctly? View it in your browser. New Feature: Easily Identify Primary Departments at a Glance We've added a simple but powerful visual update!When viewing multiple departments, you'll now see a small colour-coded box under each...

Templates allow split between departments Download Templates can now have different departments assigned for each day of the week... Read more >> HOW TO Banked Hours – How do I set the maximum hours that can be taken If you have banked hours that have an maximum...

Updated Punch App Download We’re thrilled to announce the release of our revamped Punch App. This major revision ensures a smoother, more reliable experience with upgraded tools and fixes, including full support for facial recognition on the latest iOS versions....

Updated Punch App Download We’re thrilled to announce the release of our updated Punch App.  Released on Sunday, January 19, this is a major revision ensures a smoother, more reliable experience with upgraded tools and fixes, including full support for facial...

Introducing Our New Training Expense Module!   Download   We’re excited to announce our latest feature: the Training Expense Module. This powerful tool lets administrators easily track and record employee training time and related expenses, such as costs for...

How to allow employees to see the WHO’S WORKING page   Download   If you want to show an employee specific WHO’S WORKING page, Go to MANAGE MY BUSINESS Go to MANAGE SECURITY GROUPS Check off WHO’S WORKING – FOR EMPLOYEES When an employee logs in, they will...

How to check the history of edits and approvals of a time card To check who made what changes and/or who approved, Go to TIME CARDS & PAYROLL Go to REVIEW, UPDATE AND APPROVE TIME CARDS Find the time card and click the history icon In the popup, you will see all...

Email not displaying correctly?     Download   Creating weekly and biweekly templates You can setup both weekly and biweekly templates.   To setup a template: Go to MANAGE MY BUSINESS Go to MANAGE WEEKLY TEMPLATES or MANAGE BIWEEKLY TEMPLATES Click ADD...

Download How do I change the display name of employees on the schedule, time cards and reports? You can choose a specific order for employee names as they show on the schedule, time cards and reports. To set this Go to MANAGE MY BUSINESS Go to GENERAL SETTING On the...