Is it Better to Reward Performance with a Raise or a Bonus? (Depends which side of the cheque you’re on.) Hiring the best employees is a difficult task, and an essential part of running a successful business. Retaining these employees is every bit as important. You...
Would you like to receive one of the reports in TimeWellSchedule automatically? If so, follow these steps to set it up and have yourself and team members receive it each week. Follow these steps...
We've added a new report under TIME CARD & PAYROLL called Last Worked.This report will let you see the last scheduled shift and time card for your employees.
You can review the responses to the punch alert (COVID) popup by loading the report under REPORTS. Read more here.
Where there are humans, there is the chance of human errorPayroll is an essential system within your business. How it works, particularly how accurate it is, can have a direct impact on your bottom line. Inaccuracy will cost you money. And this can be magnified for...
If an employee is away on PAID vacation, their hours need to be included in the stat pay calculation as RT hours. To ensure the stat pay calculator does this, turn this ON, just check off the setting below
If you want to block an employee from punching in early (vs the whole store) you can now do it. This prevents someone scheduled from punching in until their scheduled start minus the grace period. Read more here.
Just a reminder if you no longer need premium pay, you can follow these steps to turn it OFFhttps://timewellscheduled.com/premium-pay-for-easypay-ceridian-desjardin/ Just don't click YES, click NO 🙂
We have launched an update to our app that adds facial recognition. Take a look at our HOW TO ARTICLE here.
Everyone wants to be a pal, a good guy, a buddy. Sometimes this means helping out with small favours, like buddy punching. But these “small favours” can add up to big losses for your company. What is Buddy Punching? Buddy punching is what you call it when one...
There are a few ways to confirm your app is connected to the internet and our server. The first is on the main screen: The icon at the bottom right is greenYour logo is loaded The other way is to check your list of employees is loaded. Go to the settings (press the i...
Geofencing allows you to control punch abilities within a specific area. We STRONGLY recommend using a phone with a GPS as a web browser does not always provide an accurate result. Read more...
When approving time cards, if you want to copy the SCHEDULED HOURS to the PAID HOURS, you can simply click the button at the bottom right. read more...
Biometrics for Increased Security: Is it Safe? Is it Secure? The security industry is forever trying to come up with new and better ways to thwart the cyber criminals. Finding something to replace the password as a line of defense has been a priority for years. It is...
You can allow employees to see their own schedule audit trail. Read how here
Let’s take an employee that has a scheduled shift on Jul 10 If an absence is recorded for that day for that employee You will be prompted to take an action:
Save Time and Money with GeofencingToday’s business environment is highly competitive. Business owners are always on the lookout for technology that can help improve their operations and give them a competitive advantage. Geofencing for time tracking and employee...
We are in the final tests of our geo-fencing feature. With this new feature you will be able to lock employees to only punch IN/OUT at specific addresses you set up. The setup will be simple, you will enter an address and range (ex. 50m) and if an employee is WITHIN...
We are excited to announce our new dashboard will be launched shortly. Take a sneak peek:
We've updated the vital signs report to include the week number, PTD, MTD and YTD values.Take a look under TIME CARDS & PAYROLL -> Vital Signs Recap
We’ve launched the COVID alert on the iOS and Android platform. NO update is needed, just setup the message. Read more here.
We’ve launched a new alert module to prompt employees about COVID-19 symptoms before they punch in. This new feature will prompt them and if they respond YES, alert their manager and/or block their entry. To set this up and turn on, read the HOW TO here.
We are working on a new feature so you can ask your employees if they have COVID symptoms when punching in.If the employee responds NO, they punch in as normal.If the employee responds YES, you can alert their manager and block their punch.Stay tuned for more...
We've added support for Payworks now. Premium pay will be exported in column L. ** PLEASE SEND THE FILE TO PAYWORKS THE FIRST TIME AFTER TURNING THIS ON SO THEY CAN MAP IT CORRECTLY ** With the changes to business operations we launched a VERY quick change to...
This Friday May 1 we will be doing updates to the backend of TimeWellScheduled starting at 11:30PM EDT. We expect no impact other than slower than normal response times as we make the updates The system will be back up to full capacity by Saturday morning Any...
If you have a requirement that specific days are always paid as RT/OT or DOT, you can do that now with the latest update launched. Read about it here.
If you have a file you want to share with your staff you can attach is to a message. To learn how, read this article.
You can set minimum and maximum hours an employee should work in their roles. When you set this up and the employee us under or over, you will get alerted. Read more here.
We've made an update to the Daily Vital Signs to let you track Online Orders. You can now enter the sales, customer count and calculate the average. This also carries over to the vital signs report.
By default, employees need to use their fingerprint to punch in with biometrics. This means they can NOT use their employee code and password. Read here how to change if you do need them to punch with code and password.
With the changes to business operations we launched a VERY quick change to support PREMIUM PAY. We are working on a long term solution but this quick change can be used now. What is it? Some stores are paying premium time for all regular time hours. How does it work?...
The default for viewing the schedule is to show ALL employees who can work in the department you’ve selected and ALL their schedules. But that’s not the only way you can see it. Maybe you only want to see the employees scheduled. Read more here
When an absence or availability is pending, an employee can delete or edit. However, once it is approved, only their managers can. Read more here
We’re pleased to pass along the following information from one of our Human Resources partners, SHRP Limited, for Employers dealing with the employment, lay-off and other workplace issues associated with the COVID-19 crisis: Comprehensive De-Briefing on COVID-19...
Over the weekend we launched an update to the biometric module. This update has a higher resolution which means the quality of our scans will be better. For existing employees without any issues, there is nothing you need to do. For employees who are having an...
We completed all server and infrastructure fixes as of 5pm yesterday. In the end we brought another server online to address the load. We are very sorry for the inconvenience this caused and will be watching the entire system closely the next few days.
Just a quick update, it looks like we had some sort of denial of service hit on our hosting environment. We are taking measures to fix this ASAP.
We've noticed one of our servers responding shortly. Hosting is looking into this and addressing the issue. We expect to be down for a short moment. Update 11:30am - It looks like we are being hit with an overload of requests. We are not sure why, we are working on...
We've updated our network to provide a more reliable and faster service. With this, we've made a change to the locations we service. At this time, TimeWellScheduled is ONLY availability in CA and US. If you require access to our services outside of these 2...
We’ve just launched the following updates to the site: If an employee completely misses punching for a shift, you can now copy their SCHEDULED hours to the PAID in the time card review sheet. 2. We’ve added an employee password reset option on the MY LOGIN page We’ve...
Go to TIME CARD & PAYROLL in the menu Click Review, Update and Approve Time Cards Click the department the employee is in (or ALL) Find the day you want to add (if need be, change the date picker to the week in question). Click ADD TIME CARD Fill in the...
Go to TIME CARD & PAYROLL in the menu Click Review, Update and Approve Time Cards Click the department the employee is in (or ALL) Find the day you want to add (if need be, change the date picker to the week in question). Click ADD TIME CARD Fill in the...
We’ve launched some new updates Take a look: Updated the Daily Vital Signs to show all LY values, and the change If the vital sign email goes out and the day was a holiday, we indicate that in the email, ** NOTE - Monday Feb 17, 2020 was Family Day You can quickly see...
We’ve launched some new updates Take a look: Updated the Daily Vital Signs to show all LY values, and the change If the vital sign email goes out and the day was a holiday, we indicate that in the email, ** NOTE - Monday Feb 17, 2020 was Family Day You...
We've added a new payroll report called Hour and Shift TOTAL ONLY Preparation Report This report is similar to the Hour and Shift Report except that instead of breaking out the information by weeks it shows just the totals for all the weeks selected.
We just launched 2 updates last night: 1. When an employee puts their shift up for swap on the system and two different employees want to take it, you can just approve ONE and the other is declined and both get an email. One declined and one approved....
We've created a new report to show the vital signs over a selectable time period. Read more here.
You can now override the default meal and break lengths for time bands. This is useful if you have 60 minute meals for most cases but need 30 minute meals in specific cases. Read more here.
You can run the "Accumulated hours by employee" report in Time Card & Payroll. Read about it here.
Over the weekend we launched a few updates to the system On the absence page when viewing the absence details we show WHO created the absence (in case it wasn't the employee) On the employee dashboard (the list of everyone working today), we've added the option to...
If you are adding an absence when an employee has a schedule, you will be prompted to pick an action for the schedule
If you have employees who punch incorrectly for a BREAK or MEAL when it was meant for the other, you can now change it. Go to the dashboard and find the employee. In the ACTION drop down, you will see a new option. Click it and confirm the action and the break or...
By default, only administrators and managers can message to roles below them. This avoids employees using the system to email each other. See how here.
We've made a new simple report to download all your past time card data. You can use this to keep a local copy of all your past entries. Read how to do it here.
Scheduling has been updated so the rules of availability will allow or block schedules based on what has been approved. Read more
We have 2 important updates coming this weekend. 1. For those using biometrics, the employee code update will be launched. We've sent an email out on this to all administrators. 2. We've made some updates to the app, you will see an update pushed for both iOS and...
`We’ve updated the employee listing page to match the rest of the site’s look and feel. This allows for Quicker load time Easy searches Responsive layout We’ve also updated the employee add/edit page, so like functions are grouped and easier to find with the top...
You can now create shifts that are just labels, for example, ON CALL shifts. This new feature will put a place holder on the scheduling page but will NOT change your budgeted hours. You can drag and drop and delete these shifts just like any other shift. Read the how...
TimeWellScheduled will now log your last print choice so you don't have to re-pick the options each time.
You can now view absences on the Review, Update and Approve Time Card report. Absences will show in their own line colour so you can see those you've marked absent.
We've added the ability to mark an employee sick right from the dashboard.
You can now allow specific employees to see other employees’ schedules without opening this to all employees. Read about it here.
We’ve added private notes to the schedule screen. Read about it here.
You can now hide specific popup windows when your employees punch in or out. To do this, follow the HOW TO here.
You can now view absences on the Review, Update and Approve Time Card report. Absences will show in their own line colour so you can see those you've marked absent.
We are excited to announce we've just welcomed our 250th Canadian Tire store.
We’ve broken out SICK DAYS into PAID and UNPAID. PAID can now be exported to payroll as RT. Read the HOW TO here.
If your team never punches for breaks, you can hide the button completely. Just check it off here:
We've added a new security group that will allow you to stop employees from deleting their email address in the ABOUT ME page. Go to MANAGE MY BUSINESS, MANAGE SECURITY groups and uncheck this option:
Update #1 When you copy a schedule you now have the option to copy notes or NOT copy notes: Screen Shot 2019-09-25 at 9.04.14 AM.png Update #2 A few clients have asked for more important dates, so we've added 3 new dates to the employee profile: Employee Review 30 day...
Sorry we had a replication issue on one of the servers that was fixed 10min ago. It only impacted 1 of the servers. Sorry for the inconvenience.
We do apologize for the past few weeks and slowdowns you experienced. We have made several code and server updates to address these issues. As well, we have found specific conditions that caused our servers to be queried more than they needed too. We will keep...
We've updated TimeWellScheduled to use the updated stat rules (last 5 of 9 weeks) that take effect Sept 1 2019. Payroll reports will automatically use this new requirements.
To make managing alerts easier, we've moved all the alerts to a single section under MANAGE MY BUSINESS, MANAGE ALERTS.
We've been experiencing issues with one of our servers that is causing longer than expected page load times. We have our whole team working on this - we've made changes last night and expect more to come. Very sorry for the inconvenience.
We have noted some slowness and rebooted all systems.
Sometimes you need to override the default calculations for RT and OT hours. To do this, go to the HOUR AND SHIFT PREPARATION report and select your time period. Beside the RT hours, you will see an edit icon, click it: In the popup, change the values and click SAVE:...
Our team has been busy this summer working on a few new features in the backend. Employee Report This new report will recap all the employee's absences, lateness and availabilities in one simple to use report with totals. Payroll Updates Easypay has updated their...
We've added icons to the department list to quick see which are published and which are unpublished. The CLOSED lock means it is published, OPEN lock means it's unpublished.
We now support exporting stat pay numbers to specific payroll companies that support it. More...
We've added an audit trail for schedule for just the week you're looking at. You could have used the audit trail report under REPORTS, but we've made it easier to find in one place. Click the HISTORY icon to see it. Previously this icon sorted the schedule by start...
We've updated the stat pay report to show STAT HOURS WORKED. This means if someone works the stat day, their hours will show at the top of the report. STAT HOURS EARNED (the previous information shown) will still show. Coming in the next few days: ability to 'edit'...
Starting at 12am EDT today, Mar 22 we will be doing a database upgrade to the server. This *may* cause slowness from the system as we make this change. All changes should take less than 2 hours.
As an administrator, you can now review the emails sent and received by your employees. To do this, go to MESSAGES and click the button and select the employee you want to see the messages for: Shift Swapping Report A new report has been added under REPORTS to show...
Earlier this morning our systems came back online, back to our original setup. Google is still investigating and will keep us posted. Performance should no longer be slower than normal. Thank you for your patience as we worked through this.
Our team is still working with Google to solve the server issues from last night and today. Just wanted to share that the issue was not directly at our level, but google's cloud services (you can see here https://status.cloud.google.com). Here is a snippet from their...
We may have temporary outages through the day as Google works to restore out primary servers. The downtime should be minimal when it happens. We are also running on a single server (vs our normal 2) so if the site seems a little slower than normal, that is why.
Out SSL server that was down is now back up. Sorry for any inconvenience, we are working with Google to pinpoint what happened and put steps in place with them to avoid it in the future.
We have another service issue, google's servers are down with our SSL server (this is the service that provides the secure connection). We already have a ticket in with google and working with them to resolve. Will keep this updated.
Google is still investigating what happened - they are unsure. It looks to be a physical server issue. On our side, we've launched a new instance and we are up and running. If you notice a speed issue, we apologize and this will be fixed once Google has solved the...
We've discovered the issue is with google maintenenace migration. We're working with our google support to fix the issue.
There appears to be an issue with our Google Cloud server - we are looking at a restart to fix the issues. Should only be down for a few minutes.
We've added a feature in the message module to show all unread messages with just 1 click. Previously when you loaded the messages, it would show you the last 7 days of messages, which may or may not contain messages With this new feature, when you click SHOW UNREAD...
If you want to see all messages sent by your team, you can now go to any ROLE and add your email and you will be BCC'd all messages they send through the site. Pick a ROLE to edit and complete this part of the setup:
We've added the ability to scan 2 fingers instead of just 1. This will your employees to try another finger in case one stops. As well we've added a process to test the fingerprint right on the employee page. Click the 'Test biometric scan' link to test.
We've updated the look and feel of the org chart (under REPORTS) to have a cleaner/responsive look. Take a look.
If your business uses BDO for payroll, we can now export your time cards to a format BDO can use for payroll purposes.
Previously, in GENERAL SETTINGS we added an option to allow managers & supervisors to see employee information outside their department without actually granting them control of that department: A few clients have mentioned this tool wasn't granular enough to...
We’ve added a multi-picker to the absence reports so you can pick multiple absence types at once and report on it.
We’ve launched a new feature in the emails we send to employees which will try and recognize if the message has been read without needing to click MARK THIS EMAIL READ. We embed a small image that you can’t see and track if the image has been seen. We hope this makes...
