We have confirmed that the most recent Microsoft update has interfered with our ASP products. Further research shows that Microsoft has included updates that have broken ASP in the past. I have contacted Microsoft to find out if there will be a fix. I apologize for...
We’ve discovered an issue with our certificate and as such, the app may stop working. We are working with Apple to get this sorted out ASAP. In the mean time, if the app stops working for you, please use the web browser on the device and set the URL to your company...
We've updated the vital signs recording to be clearer - now you will have work orders and average work order values in the collection process.
We've added 3 new alert options under Manage My Business » Manage Schedule and Time Card Settings 1. These 2 alerts can be turned on to alert managers when an employee actually arrives late 2. This alert can be turned on to alert managers when an employee has failed...
We are working on the finishing touches to the add/edit shift module. This new module will provide the following new features: See and pick other employees who are available on that day See who is absent or unavailable If scheduled break/meal times are enabled, what...
If you want your employees to see each other absences, you can turn this on by going to MANAGE MY BUSINESS, MANAGE SCHEDULE AND TIME CARD SETTINGS and enabling this option.
Over the last 2 days we have experienced some database server issues which have resulted in slow speeds. We believe they were all addressed last night with a few updates and everything will run normal on the go forward. Very sorry for any inconvenience this has...
We've added new print options in the print month view.
We just launched an update to the vital signs. Now you can edit last year for the same date, and a new format for the email that goes out.
A few of our clients have commented that on weekends, they have different meal lengths than the weekday. We have now added a new control for this. Go to Manage My Business » Manage Schedule and Time Card Settings and change the settings here:
When approving absences and availability, we now show the approved and pending YTD totals for the employee based on the absence category.
We are excited to help all our clients change from the old java to the new biometric process. Just follow this simple HOW TO to switch over - https://support.timewellscheduled.com/article/how-to-upgrade-to-non-java-biometric/
Do you have a friend who would benefit from from TimewellScheduled? Refer them to us and we will give you a $100 credit on your next invoice!
In the last week we discovered that an update to Firefox caused our offline mode to stop working. We have found the issue and made a change so it will again work.
If you have disabled geo location services for Firefox and/or Google Chrome use the following instructions to enable. Firefox: In the address bar type "about:config" On the "about:config" page type "geo.enabled" in the Search bar to see the preferrences. Click on...
By default, if a schedule is published, employees can NOT request an absence or availability. However, if you need to allow this, we have added the ability to turn it on. Go to MANAGE MY BUSINESS - GENERAL SETTINGS
Previously stat pay hours would be exported into the OT column (if setup). We have updated our export so the hours now go into STAT OT vs regular OT.
Our main server will go offline Sunday June 10 11:59PM EDT for 2-3 hours. We will be upgrading our servers at that time.
Tonight May 30 at 9PM EDT we will be taking the message module offline to make some improvements in the backend to increase the speed and usability. We expect this to take 1-2 hours. The only interruption will be the inability to add new messages.
When we originally launched our biometric option, we integrated the solution with Java. This worked but as the years passed, browsers slowly dropped their support of java. With that, we have a new solution coming that will NOT need java to be installed. Simply run a...
You can now share the notes on schedules with other team members. To turn this on, go to Manage My Business » General » Manage Schedule and Time Card Settings and check this off: You can now share the notes on schedules to other team members. To turn this on, go to...
When you create (or edit) a timeband you can now add a comment. This comment will then be automatically added when you apply the timeband.
Our main server will go offline from May 6 11pm to May 7 3am EDT. We will be upgrading our servers at that time.
We've added some new Features already available in TimeWellScheduled. In DAY view in the schedule, the ability to edit a schedule (add comments, change department or role) Fix to change shift swap & for employees to delete shift swap In DAY view in the schedule,...
Today we released several updates to TimeWellScheduled which include: For those of you using EasyPay for payroll there is a new employee import format. You can now take the employee export directly from EasyPay and import it into TimeWellScheduled. Where to find this...
On Mar 18 from midnight to 4AM we will be working on the TimeWellScheduled database. This affects fewer than half of TimeWellScheduled clients as we are updating only one of multiple server databases. This requires us taking the system down during that time frame. The...
Resource Planning – Schedule Layout We’ve added a new schedule layout called ‘Resource Planning’. You can view this layout by clicking the calendar on the scheduling page. In this view, each department and absence has their own icon to show what the...
We've updated the selection of Absence reasons available in timecard. The timecard dropdown will reflect Absence reasons in : Manage My Business » Business Settings » Manage Absence Request Types
We've added a new print list button to create a printed list of absences for the month.
We have resolved the minor Timecard issue. Everything is now back to normal.
We have reports from a few users that the timecard page is intermittently working. Our team is looking into this.
Our apologies for a brief downtime this morning, the SSL certificate on one of the servers wasn't working. It has since been resolved and workin
Currently, we are receiving reports from some clients that they are unable to connect. We are working on the issue and will have it resolved ASAP
The TimeWellScheduled App is now available in the Google Play store.
New stat changes starting Jan 1 are already incorporated in TimeWellScheduled's Holiday and Stat Report. It will calculate the average hours for the last 4 weeks for all holidays from Jan 1 2018 and on.
We have added a new sort, Primary Department, on the schedule page. This allows the employees who's primary department are selected, show at the top.
With the changes coming to stat pay for Ontario, we have already updated our Easypay export to include the required number of days worked. All exports going forward will include this information.
TimeWellScheduled now offers a visual Charting report to give more info on Hours, Wages and Absences. To visit, go to Time Card & Payroll >> Charting
We discovered earlier today that TimeWellScheduled was inaccessible for Bell clients due to a service issue with Bell internet. TimeWellScheduled servers are monitored by a third party. Our server status can be viewed in real time here:...
In a short while we will have new reporting available to visually see key numbers within the site. Here is a sample:
Now if an employee Did not show up for a shift, Managers/Supervisors can mark their timecard as "DID NOT SHOW" and send that employee an email alert.
Dashboard Now you can see Meal and Break times if/when they've been taken. Schedule: In the schedule hover over pre-made shifts to see their title.
Weekly schedule reminder email issue Some employees may have received their weekly scheduled with incorrect information. The department they were scheduled in may have not been the correct department. We do apologize for any inconvenience this has cause
The TimeWellScheduled Mobile App has been updated for iOS 11, along with a new login screen. How to install: iOS ANDROID
You can now control which alerts you want to receive for important dates. Under Manage My Business » General » Manage My Payroll, Shifts and Labor Rules You can select which alerts to receive.
Our team has been working to enhance the app and will be rolling out the updated version in the next two weeks. Updates include a new look for the Login screen
Admins can now see employees' unread messages.
We've made more updates including: 1. A new way to view the schedule by shift start times. 2. A new option to restrict employee messages to TimeWellScheduled only without emailing. 3. Easily send Employee Welcome Emails.
We've recently added some new features to TimeWellScheduled. 1. Exclude paid meals/breaks from overtime calculations. Set your hours for maximum regular hours and choose the option to exclude paid meals and breaks 2. Schedule page update A) We've added the Competency...
Over this weekend, we will be making upgrades to our servers. These changes will speed up access to the site and decrease load times. These upgrades will happen after hours, starting at midnight EST for a couple of hours.
Our unscheduled maintenance has completed. Service are now be back to normal. Very sorry for any inconvenience.
TimeWellscheduled may be slower than usual this morning (July 25, 2017) due to unscheduled maintenance to our server. The development team is working hard to speed things up. Service will continue as normal, just be aware of slower response times.
Did you know that when creating a new message or News post, you can drag and drop images, word documents and PDFs into your message? Image attachments have always been possible, but now you can pull directly from a folder and also resize images. News Images...
We have created a link to the store's dashboard page in order to view the employees scheduled for the day. This feature is handy for Managers and Supervisors to easily access the Dashboard on a mobile device without having to sign in each time. We have...
June Newsletter
Our team has been working hard over the last week making small but necessary changes to the system. With this, comes faster load times and quicker reports. We do apologize for any inconvenience and appreciate your patience.
Our team is making server and database enhancements that will increase the performance of the site this week. This will all be done after hours to not interrupt your normal work day. But you may notice slow downs at night We plan to have all work done by mid week. Any...
Need Help? Check for answers on our Support Site. Just type a keyword into the Search bar. ie. "Schedules" to see all Help articles about Schedules. or send us an email: [email protected]
We have found an issue that causes the site to take a long time to load when using the biometric device AND not punching the correct action. If the employee is punching the correct action, meaning they are pressing ENTRY at the start of the shift, NO ISSUE. Only if...
We'd like to Welcome Tile Ideal to TimeWellScheduled. “I really appreciate your willingness to adapt and sculpt the software to help suite our needs. ” Mark Tile Ideal /reviews/
A few companies may have had issues with their Easypay export, specifically stating there was errors with the department code. Last week we made an update to the export for those stores that export based on department worked (not the employees primary department) ,...
The Sales/Labor Budget Cost Report will display past Sales and Labor data from the Sales/Labor Budget Cost. Go to Time Card & Payroll>>Sales/Labor Budget Cost Report and
We've updated the Timecard Layout. Functionality will stay the same, But you'll find a new cleaner, easier to use layout. Before: After: The new layout features new panels for choosing Departments and employees, an new date picker and a better layout for tablets and...
The new Sales/Labour Budget cost report is now available. Now you'll be able to see several week's numbers after entering them into the Sales and Labour Budget costing tool on the Scheduling screen. You can enter previous week's numbers a sell by using...
We've found a simple work around to continue using Firefox with the Biometric Scanner. Deactivate Auto update in Firefox Download firefox 51.00 - Link to firefox 51: https://ftp.mozilla.org/pub/firefox/releases/51.0/win32/en-US/Firefox Setup 51.0.exe Close Firefox...
Today we found out that Firefox has discontinued support for Java in the latest version (V52) release. Java is a critical component for biometric operations. If your store is using a biometric finger scanner please update your browser to Internet Explorer...
Just a quick note that very shortly we will be updating the look of the reports page. Nothing will change in terms of the wording, or functionality, just a change in the look. Here is an example of what you will see.
A new option can be turned on that asks your employees WHY they are coming back early. Some provinces/states require a minimum break or meal for employees. When this option is enabled, a notification lets employees know they still have time on their break or lunch. If...
Now you can add comments to the Daily Vitals signs.
Now you can display important and relevant links on the TimeWellScheduled Dashboard. Choose Manage My Business>>Manage My Links Click Add Link to create a new link or Edit form the drop down menu to edit an existing link. Employees will see link on Dashboard...
Now you can include important links in your store's dashboard screen. all Employees will see these links when activated. To add a Link go to manage My Business>>Manage My Links, click Add Link, fill in the Name and URL and click Add. to Edit an existing...
We have reverted back to indicating TimeWellScheduled on you billing invoices. We apologize for any inconvenience this may have caused
We have consolidated our billing process from various software services into one company called Ready Aim Fire Enterprising. You will notice the name change on your credit card bill. Your invoices will still indicate the service and rates, no change there.
We've updated the Timecards layout with easier to read options and popups.
A quick update was launched last night to allow admins to edit past values.
Now you can go back previous days in case you missed today!
As part of our process to improve our systems, we need to upgrade our database servers. From 1AM to 4AM (EST) on Nov 13 we will have a service interruption that will make the service unavailable. If you have staff who need to punch in, please look at using our offline...
We’ve updated the Sales / Labour Budget module with more columns and calculations to break down Scheduled vs. Actual costs.
We’ve made it easy to record your store’s Vital Signs and share them with your choice of staff. Record your store’s Average basket total, Customer count, Store and Service sales by choosing the blue button on your dashboard. You’ll be prompted to enter the store’s...
As a result of the service interruption over the weekend we've updated the TmeWellScheduled app. As well, processes have been put in place to avoid this same failure in the future.
We've released a new Version of the TimeWellScheduled iPad app to resolve the earlier service interruption.
We are experiencing a brief interruption of service to the TimeWellScheduled iPad app. We expect to have the issue resolved shortly.
Manage With Success is an effective HRIS for SMB. Fully integrated with Time Well Scheduled, it allows you to save a lot of time in reporting, help you structure your HR informations and lowers the number of paper form you keep accumulating. There is no...
David, Christian and Mark attended the Canadian Tire convention in Quebec City this past weekend. 2 exciting days, we met many existing and new dealers. We signed up 32 new stores!!!!! Joe, the dealer from Smith Falls dropped by and hear what he had to say...
https://youtu.be/e_eS_AZ5HkY TimeWellScheduled Testimonial Joe Cayen Canadian Tire Store #98 Smiths Falls
We created a notification requested by some dealers to inform them when employees are over/under hours. Below image appears BEFORE you publish, to give you a list of any discrepancies. To remove the alerts completely got to Manage My Business » General » Manage My...
Do you want to integrate with TimeWellScheduled and your application? We’ve added more options available, check them out here: https: /more/api
We’ve updated role based scheduling to have more features and alerting. You can manage it all in a new section under MANAGE MY SCHEDULE AND TIMECARD SETTINGS. Updates include Ability to set the default schedule view to role based Send weekly email to employees on...
We’ve added the option to Login from the timewellscheduled.com website. Employees’ who may have lost the unique store URL we provide can easily find their store and login using the timewellscheduled.com website. Just visit www.timewellscheduled.com and click on My...
We started with Ontario and streamlined the stat pay reports. What this means is that you no longer need to pick the stat day (we pull that from the setup). And we’ve redesigned the page to use the new layout within the site, meaning a cleaner, responsive design. And...
We've started with Ontario making it easier to generate your holiday stat report. Other provinces and states will receive the same updates. What we've changed: 1. instead of having to pick the holiday, the system recognizes the ones you have entered and makes...
https://rise.xyz/online-payroll/
We've added a new option to assign security groups permission to PUBLISH or UNPUBLISH the schedule.
We're back up and you can read about the google outage here: /timewellscheduled-may-be-unresponsive-august-22-2016/
We just got word that google’s servers (where we host TimeWellScheduled) are down so response times may be delayed. If you haven't already , you can turn on TimeWellScheduled's "Offline mode" to help things run smoother. Make sure you are using the latest Firefox...
We’ve enhanced the Sales/Labour Budget Cost module by allowing you to enter values at a daily value. To do this, click any department name In the new popup, you can enter the daily sales. The daily sales is totaled and carried back to the weekly screen automatically....
Improvements we’re working on... New budgeting features, New stat holiday report, LIVE absence requests, New timecard layout, New sales/budget module, You will soon be able to push daily sales values so they can carry upward into your weekly...
We made it leaner, and now shows more employees per department in both the Employee Panel and the Schedule.
We are pleased to announce that we have over 100 stores in every province of Canada. We keep adding more stores each month, which means new features and enhancement keep coming.
For a few years we’ve had the ability to create shifts and leave them unassigned. In this example, there are 1 of 2 FLOOR MANAGER shifts filled. It was up to the scheduling team to assign employees into the shift. We just launched a change so optionally, you can allow...
