Private notes are now readable when reviewing and approving time cards. To learn more, read here.
New Features
Absence hour totals on time card approval page
by Diego | Dec 20, 2022 | New Features
We’ve added a summary at the bottom of the time card page showing the total absence hours for the period. Read more here.
We’ve Added Shift Tasks
by Diego | Dec 1, 2022 | New Features
Shift tasks allow you to assign tasks to an employee’s shift and have the employee mark them completed. You can add as many tasks as you like, for example “Setup main room”. You can get alerted when each task is done and if any tasks were NOT completed by the end of...
Update to schedule screen
by Diego | Nov 29, 2022 | New Features
We’ve updated the schedule screen and move some of the buttons under the SETTINGS menu. We put them under the VIEW BY section.As well we added a new info button to explain all the icons used on a schedule:
Show ABSENCES and SHIFTS on the WHO’S WORKING board
by Diego | Oct 23, 2022 | New Features
We’ve enabled a new option to allow you to see both ABSENCE and SHIFT on the WHO’S WORKING board. Previously when a shift is tied to an absence, we hide the shift. For those who want to see both, follow these steps.
Competencies on the Schedule and Who’s Working screen
by Diego | Sep 30, 2022 | New Features
We’ve added the ability to show competencies on the scheduling screen and Who’s Working screens. This will allow you to see your employees’ competencies at a quick glance. Read more here.
Desjardins Employee Import
by Diego | Sep 28, 2022 | New Features
We’ve added the ability to import your employees from Desjardins into TimeWellScheduled. With just a few clicks their profile can be pulled in, bringing fields like Name Payroll code Email Department Pay rate Address Learn more from this this article.
New Employee Information Report
by Diego | Sep 11, 2022 | New Features
We’ve created a new employee report that recaps your employee information including name, hire date, years of service, pay rate and more. Read more here.
How can I override the default daily absence hours?
by Diego | Jul 26, 2022 | New Features
When adding an absence, the system uses the default daily rate set at a global level. However, if you need to override this as an absence uses a different value, you can follow these steps.
How Do I Allow Managers to approve their own absence, availability or time cards?
by Diego | Jul 7, 2022 | New Features
By default, managers can only approve absence, availability or time cards for employees that report to them. They cannot approve their own, an administrator must do that. If this is not the case in your company, you can change the permissions by following these steps.
Punch Code & Payroll Code Separated
by Diego | Jun 18, 2022 | New Features
We’ve broken the old ‘Payroll/Employee Code’ into 2 fields. This allows clients that have payroll codes that are harder to remember or change to keep the same employee facing code. As well for those of you who change ownership, you can keep the employee codes...
New schedule sort options added
by Diego | Jun 3, 2022 | New Features
We've added 2 new sort options to the schedule screen to help you show the schedule in the order you need: Shift Start TimeShift End Time This layout puts the early shifts at the top or bottom as shifts are added.
Update to timebands and templates
by Diego | Apr 28, 2022 | New Features
We’ve made some updates to timebands and templates. Timebands: You can now pick default shift premiums to be applied to the timeband.Templates: You can now pick default shift premiums, add comments and override default meal or break PER DAY.If you pick a template...
New Schedule Views Launched
by Diego | Apr 27, 2022 | New Features
We've launched 2 new schedule views to help you see your employees counts:Hourly - Chart In this view, each day is broken out hourly so you can see in a bar graph the employee count per hour:Heat Map/Traffic Trail In this view, each day is broken out hourly so you can...
Recording Absence Times
by Diego | Mar 11, 2022 | New Features
When marking an absence based on a shift (from the WHO’S WORKING or REVIEW TIME CARD page, you will be presented with the following options: Paid hours left in shift – this is the time left in the employees shift Same as their shift – this is the PAID hours an...
Enabling Daylight Savings Time controls
by Diego | Mar 8, 2022 | New Features
With daylight savings time approaching, make sure you enable this feature if your location observes it. Follow these steps to turn it on/off.
Schedule Periods
by Diego | Feb 9, 2022 | New Features
When creating a schedule, if you’re looking for a fast way to see hour totals during the day by specific periods, create schedule periods. Read more here.
Record of Employment (ROE)
by Diego | Feb 9, 2022 | New Features
When an employee leaves or you need to provide official documents related to an employee’s record of employment (ROE), you can now download them from the site. Read how to do that here.
How do I restrict punching for a select group of employees?
by Diego | Feb 3, 2022 | New Features
If you need to restrict punching to a select area, follow these steps.
New report – BC Sick Pay Calculations (Jan 1, 2022)
by Diego | Jan 3, 2022 | New Features
We’ve added a new report to help you quickly calculate the BC Sick Pay owed to employees when they call in sick. Read the help article here.
New alert when schedule is NOT published
by Diego | Dec 1, 2021 | New Features
We've added a new alert to managers when a schedule is NOT published and prevents the schedule from being emailed to staff. Here is an example
New PUBLISH alerts added
by Diego | Nov 9, 2021 | New Features, TWS – News
We've added 2 new alerts when publishing/unpublishing schedules. Go to MANAGE MY BUSINESS, MANAGE ALERTS to find them
Update – Publishing after copying and more
by Diego | Oct 19, 2021 | New Features, TWS – News
We’ve updated the COPY SCHEDULE to allow you to quickly publish a schedule after copying it. Just pick the weeks and click PUBLISH When viewing the schedule and weeks, you can quickly see which weeks are published so you don’t need to jump to each week and check
New schedule features launched
by Diego | Oct 19, 2021 | New Features, TWS – News
We’ve launched a few new features to the schedule page: 1. You can now add manager notes per day by department or your entire company a. Click the comment icon b. Fill in the formc. The comments show at the top2. People vs Shift view – the...
Get an alert when an employee picks no asset
by Diego | Oct 19, 2021 | New Features
We've added a new alert when an employee is prompted to take an asset but doesn't. You can enable this alert in the asset setup.
New Over/Under Hours Report
by Diego | Sep 30, 2021 | New Features
We've launched a new report under TIME CARD & PAYROLL to show you which employees have worked over or under a set number of hours a week. The report is called Over/Under Hours Report
We launched a few new updates to the site. Take a look!
by Diego | Sep 14, 2021 | New Features, TWS – News
We launched a few updates last week to enhance the site, including: Added an OPEN SHIFT module. It’s own blog and HOW TO article is being added shortly. We’ve added several new SORT options on the scheduling screen Stream lined the ADD SHIFT page
New alerts for Managers
by Diego | Aug 18, 2021 | New Features, TWS – News
We've added 3 new alerts for your managers to keep on top of multiple absences and lates. To enable these, go to MANAGE MY BUSINESS, MANAGE ALERTS
Update to scheduling page
by Diego | May 13, 2021 | New Features, TWS – News
We've launched a few updates in the background to the scheduling page to make it faster to load.
Manage availability blackout periods
by Diego | May 5, 2021 | New Features, TWS – News
You can now manage blackout periods for availability. Blackout periods make the ADD button unavailable to your employees. Your managers and administrators can still make additions. Read more here.
Create A Survey for Your Team
by Diego | Feb 19, 2021 | How To, New Features
We’ve add a new dashboard feature that lets your survey your team and see the results. You can create the question and answers and your team can respond.To learn more, visit this link.
New Chat Feature Launched
by Diego | Feb 16, 2021 | New Features
We just launched our new CHAT feature. You can find a new menu item called CHAT beside messages. Some key features: you can send/receive instantly with your team members you can easily see past conversations and files you can quickly share images/files between each...
Shift Premiums Added To Roles
by Diego | Jan 20, 2021 | How To, New Features
We've launched a new feature - shift premiums. These can be used to pay an employee an extra amount or hours per shift. For example, if an employee works the night shift and gets paid an extra $100, you can assign that to their role. Or if an employee has to travel...
New Dashboard Widget
by Diego | Dec 29, 2020 | New Features
We've launched a new dashboard widget to show the number of employees on duty, on break, etc. The number represents the number of employees for each status.
We’ve Updated The Absences & Availability
by Diego | Dec 14, 2020 | New Features
We've made a small update to the absences and availability page to make the status (approved, pending, declined) clearer. Thank you to everyone who provided feedback to enhance the experience.
We are excited to announce the first version of the employee app!
by Diego | Dec 10, 2020 | New Features
We have launched the new employee app that can be downloaded in the iOS and Android store. Visit here to download it. We are working on version 2 that will Include a chat feature Request time off
Display your employee role on the schedule screen
by Diego | Dec 3, 2020 | New Features
If you need to show the employee role on the schedule screen, you can turn it on by following these steps.
How to change the absence YTD total
by Diego | Dec 2, 2020 | New Features
By default, the YTD totals seen on the absence page is calculated based on Jan 1 as the start date. If you want to change that per employee, follow these steps.
Update to Easypay Export
by Diego | Nov 27, 2020 | New Features
We've added a new option when exporting Easypay time cards - you can now export group by department total. To read more, click here.
COVID – How do I capture employee temperatures?
by Diego | Nov 19, 2020 | New Features
You can now ask employees their temperature upon check in. Follow these steps to enable this feature.
Alberta STAT pay calculations updated
by Diego | Nov 13, 2020 | New Features
We've updated the STAT pay calculations that came into effect Nov 1, 2020 within TimeWellScheduled. The stat report will use the new regulations to calculator Hours Earned.
New Add On – Training Tracking
by Diego | Oct 26, 2020 | New Features, News, Training
We are excited to announce the launch of the new training tracking module. This new module will allow you to track training requirements and due dates for all your employees. Email us for a personal demo or read more about it here.
Bi-Monthly Payroll Available
by Diego | Sep 30, 2020 | New Features, Payroll
For those stores that calculate payroll bi-monthly vs weekly, we've added this as an option. To read about it, click here.
How do I check the punch alert (COVID) tracking report?
by Diego | Sep 9, 2020 | Alerts, How To, New Features, Punching
You can review the responses to the punch alert (COVID) popup by loading the report under REPORTS. Read more here.
Paid Vacation and Stat Pay Calculation
by Mike Barry | Aug 24, 2020 | Absences, New Features
If an employee is away on PAID vacation, their hours need to be included in the stat pay calculation as RT hours. To ensure the stat pay calculator does this, turn this ON, just check off the setting below
Turning OFF premium pay
by Mike Barry | Aug 19, 2020 | How To, New Features
Just a reminder if you no longer need premium pay, you can follow these steps to turn it OFFhttps://twsnew.wpengine.com/premium-pay-for-easypay-ceridian-desjardin/ Just don't click YES, click NO 🙂
Set SCHEDULE to PAID
by Mike Barry | Jul 28, 2020 | New Features, Timecards
When approving time cards, if you want to copy the SCHEDULED HOURS to the PAID HOURS, you can simply click the button at the bottom right. read more...
How to let employees see their schedule audit trail
by Mike Barry | Jul 15, 2020 | New Features, Scheduling
You can allow employees to see their own schedule audit trail. Read how here
What is Geofencing?
by Diego | Jul 8, 2020 | New Features
Save Time and Money with GeofencingToday’s business environment is highly competitive. Business owners are always on the lookout for technology that can help improve their operations and give them a competitive advantage. Geofencing for time tracking and employee...
New dashboard coming soon
by Mike Barry | Jun 25, 2020 | New Features
We are excited to announce our new dashboard will be launched shortly. Take a sneak peek:
Update Vital Signs Report
by Mike Barry | May 20, 2020 | New Features
We've updated the vital signs report to include the week number, PTD, MTD and YTD values.Take a look under TIME CARDS & PAYROLL -> Vital Signs Recap
COVID Message On App
by Mike Barry | May 20, 2020 | App, New Features
We’ve launched the COVID alert on the iOS and Android platform. NO update is needed, just setup the message. Read more here.
New PUNCH IN alert module for COVID-19
by Mike Barry | May 8, 2020 | New Features
We’ve launched a new alert module to prompt employees about COVID-19 symptoms before they punch in. This new feature will prompt them and if they respond YES, alert their manager and/or block their entry. To set this up and turn on, read the HOW TO here.
Coming Soon – Employee Covid Alert
by Mike Barry | May 6, 2020 | New Features, News
We are working on a new feature so you can ask your employees if they have COVID symptoms when punching in.If the employee responds NO, they punch in as normal.If the employee responds YES, you can alert their manager and block their punch.Stay tuned for more...
Premium Pay for Payworks
by Mike Barry | Apr 30, 2020 | New Features, Payroll
We've added support for Payworks now. Premium pay will be exported in column L. ** PLEASE SEND THE FILE TO PAYWORKS THE FIRST TIME AFTER TURNING THIS ON SO THEY CAN MAP IT CORRECTLY ** With the changes to business operations we launched a VERY quick change to...
Set all hours for a day of week to RT/OT/DOT
by Mike Barry | Apr 21, 2020 | New Features
If you have a requirement that specific days are always paid as RT/OT or DOT, you can do that now with the latest update launched. Read about it here.
How do I attach a file to a message?
by Mike Barry | Apr 20, 2020 | Messages, New Features
If you have a file you want to share with your staff you can attach is to a message. To learn how, read this article.
Online ordering added to Daily Vital Signs
by Mike Barry | Apr 9, 2020 | New Features
We've made an update to the Daily Vital Signs to let you track Online Orders. You can now enter the sales, customer count and calculate the average. This also carries over to the vital signs report.
Why can’t my employees punch in with biometrics? I’ve reset their password.
by Mike Barry | Apr 2, 2020 | New Features, Punching
By default, employees need to use their fingerprint to punch in with biometrics. This means they can NOT use their employee code and password. Read here how to change if you do need them to punch with code and password.
Premium Pay for Easypay/Ceridian/Desjardin
by Mike Barry | Mar 30, 2020 | New Features, Payroll
With the changes to business operations we launched a VERY quick change to support PREMIUM PAY. We are working on a long term solution but this quick change can be used now. What is it? Some stores are paying premium time for all regular time hours. How does it work?...
Different filters to view the schedule
by Mike Barry | Mar 28, 2020 | New Features, Scheduling
The default for viewing the schedule is to show ALL employees who can work in the department you’ve selected and ALL their schedules. But that’s not the only way you can see it. Maybe you only want to see the employees scheduled. Read more here
How can employees delete their absences/availability?
by Mike Barry | Mar 24, 2020 | Absences, New Features
When an absence or availability is pending, an employee can delete or edit. However, once it is approved, only their managers can. Read more here
Biometrics Upgrade
by Mike Barry | Mar 23, 2020 | New Features
Over the weekend we launched an update to the biometric module. This update has a higher resolution which means the quality of our scans will be better. For existing employees without any issues, there is nothing you need to do. For employees who are having an...
Accessing TimeWellScheduled
by Mike Barry | Mar 19, 2020 | New Features, System maintenance
We've updated our network to provide a more reliable and faster service. With this, we've made a change to the locations we service. At this time, TimeWellScheduled is ONLY availability in CA and US. If you require access to our services outside of these 2...
Latest Updates – March 2020
by Mike Barry | Mar 18, 2020 | New Features
We’ve just launched the following updates to the site: If an employee completely misses punching for a shift, you can now copy their SCHEDULED hours to the PAID in the time card review sheet. 2. We’ve added an employee password reset option on the MY LOGIN page We’ve...
How Do I Add a Manual Time Card?
by Mike Barry | Mar 11, 2020 | New Features
Go to TIME CARD & PAYROLL in the menu Click Review, Update and Approve Time Cards Click the department the employee is in (or ALL) Find the day you want to add (if need be, change the date picker to the week in question). Click ADD TIME CARD Fill in the...
Updates
by Mike Barry | Mar 9, 2020 | New Features
We’ve launched some new updates Take a look: Updated the Daily Vital Signs to show all LY values, and the change If the vital sign email goes out and the day was a holiday, we indicate that in the email, ** NOTE - Monday Feb 17, 2020 was Family Day You can quickly see...
New Payroll Report
by Mike Barry | Mar 9, 2020 | New Features
We've added a new payroll report called Hour and Shift TOTAL ONLY Preparation Report This report is similar to the Hour and Shift Report except that instead of breaking out the information by weeks it shows just the totals for all the weeks selected.
Shift Swap & Sick Day Updates
by Mike Barry | Feb 27, 2020 | New Features
We just launched 2 updates last night: 1. When an employee puts their shift up for swap on the system and two different employees want to take it, you can just approve ONE and the other is declined and both get an email. One declined and one approved....
New Vital Signs Report
by Mike Barry | Feb 27, 2020 | New Features
We've created a new report to show the vital signs over a selectable time period. Read more here.
Override Meals/Breaks In Time Bands
by Mike Barry | Feb 4, 2020 | New Features, Scheduling
You can now override the default meal and break lengths for time bands. This is useful if you have 60 minute meals for most cases but need 30 minute meals in specific cases. Read more here.
How can I see the total hours accumulated by employee?
by Mike Barry | Jan 24, 2020 | Employees, New Features
You can run the "Accumulated hours by employee" report in Time Card & Payroll. Read about it here.
Updates to system
by Mike Barry | Jan 21, 2020 | Absences, New Features, News, Updates
Over the weekend we launched a few updates to the system On the absence page when viewing the absence details we show WHO created the absence (in case it wasn't the employee) On the employee dashboard (the list of everyone working today), we've added the option to...
What happens if a schedule exists?
by Mike Barry | Jan 15, 2020 | Absences, New Features
If you are adding an absence when an employee has a schedule, you will be prompted to pick an action for the schedule
Changing BREAK and MEALS
by Mike Barry | Jan 3, 2020 | New Features
If you have employees who punch incorrectly for a BREAK or MEAL when it was meant for the other, you can now change it. Go to the dashboard and find the employee. In the ACTION drop down, you will see a new option. Click it and confirm the action and the break or...
How to let employees message anyone in the system
by Mike Barry | Jan 3, 2020 | Messages, New Features
By default, only administrators and managers can message to roles below them. This avoids employees using the system to email each other. See how here.
Download your time card history
by Mike Barry | Dec 6, 2019 | New Features, Payroll
We've made a new simple report to download all your past time card data. You can use this to keep a local copy of all your past entries. Read how to do it here.
Availability Restrictions
by Mike Barry | Dec 2, 2019 | Absences, New Features, Scheduling
Scheduling has been updated so the rules of availability will allow or block schedules based on what has been approved. Read more
2 IMPORTANT UPDATES THIS WEEKEND
by Mike Barry | Nov 15, 2019 | New Features, News
We have 2 important updates coming this weekend. 1. For those using biometrics, the employee code update will be launched. We've sent an email out on this to all administrators. 2. We've made some updates to the app, you will see an update pushed for both iOS and...
Update to employee section
by Mike Barry | Nov 8, 2019 | New Features
`We’ve updated the employee listing page to match the rest of the site’s look and feel. This allows for Quicker load time Easy searches Responsive layout We’ve also updated the employee add/edit page, so like functions are grouped and easier to find with the top...
Adding labels in shifts
by Diego | Nov 8, 2019 | New Features
You can now create shifts that are just labels, for example, ON CALL shifts. This new feature will put a place holder on the scheduling page but will NOT change your budgeted hours. You can drag and drop and delete these shifts just like any other shift. Read the how...
Schedule Print
by Mike Barry | Oct 31, 2019 | New Features, Scheduling
TimeWellScheduled will now log your last print choice so you don't have to re-pick the options each time.
View Absences on the Review, Update and Approve Time Card report
by Mike Barry | Oct 31, 2019 | New Features
You can now view absences on the Review, Update and Approve Time Card report. Absences will show in their own line colour so you can see those you've marked absent.
Mark a Sick Day on Dashboard
by Mike Barry | Oct 31, 2019 | Absences, Employees, New Features
We've added the ability to mark an employee sick right from the dashboard.
Private Notes
by Mike Barry | Oct 29, 2019 | New Features, Scheduling
We’ve added private notes to the schedule screen. Read about it here.
View absences on the Time Card report
by Diego | Oct 25, 2019 | New Features
You can now view absences on the Review, Update and Approve Time Card report. Absences will show in their own line colour so you can see those you've marked absent.
250 Canadian Tire Stores!!!
by Mike Barry | Oct 10, 2019 | New Features, News
We are excited to announce we've just welcomed our 250th Canadian Tire store.
New Updates To TimeWellScheduled
by Mike Barry | Sep 26, 2019 | New Features
Update #1 When you copy a schedule you now have the option to copy notes or NOT copy notes: Screen Shot 2019-09-25 at 9.04.14 AM.png Update #2 A few clients have asked for more important dates, so we've added 3 new dates to the employee profile: Employee Review 30 day...
We’ve Merged Alert Settings Into 1 Page
by Mike Barry | Aug 30, 2019 | Alerts, New Features
To make managing alerts easier, we've moved all the alerts to a single section under MANAGE MY BUSINESS, MANAGE ALERTS.
System slowness
by Mike Barry | Aug 28, 2019 | New Features, News
We've been experiencing issues with one of our servers that is causing longer than expected page load times. We have our whole team working on this - we've made changes last night and expect more to come. Very sorry for the inconvenience.
Easily See Which Schedule Is Posted
by Mike Barry | Jun 20, 2019 | Absences, New Features
We've added icons to the department list to quick see which are published and which are unpublished. The CLOSED lock means it is published, OPEN lock means it's unpublished.
New Stat Pay Export
by Mike Barry | May 6, 2019 | New Features
We now support exporting stat pay numbers to specific payroll companies that support it. More...
Changes to Stat pay report
by Mike Barry | Apr 22, 2019 | New Features, Payroll, Scheduling
We've updated the stat pay report to show STAT HOURS WORKED. This means if someone works the stat day, their hours will show at the top of the report. STAT HOURS EARNED (the previous information shown) will still show. Coming in the next few days: ability to 'edit'...
E-mails or messages
by Mike Barry | Mar 19, 2019 | New Features
As an administrator, you can now review the emails sent and received by your employees. To do this, go to MESSAGES and click the button and select the employee you want to see the messages for: Shift Swapping Report A new report has been added under REPORTS to show...
Seeing all unread messages
by Mike Barry | Mar 3, 2019 | New Features
We've added a feature in the message module to show all unread messages with just 1 click. Previously when you loaded the messages, it would show you the last 7 days of messages, which may or may not contain messages With this new feature, when you click SHOW UNREAD...
How to receive a copy of all messages someone sends
by Mike Barry | Feb 21, 2019 | New Features
If you want to see all messages sent by your team, you can now go to any ROLE and add your email and you will be BCC'd all messages they send through the site. Pick a ROLE to edit and complete this part of the setup:
Upgrade to biometrics
by Mike Barry | Feb 21, 2019 | New Features
We've added the ability to scan 2 fingers instead of just 1. This will your employees to try another finger in case one stops. As well we've added a process to test the fingerprint right on the employee page. Click the 'Test biometric scan' link to test.
Org Chart Update
by Mike Barry | Feb 15, 2019 | New Features
We've updated the look and feel of the org chart (under REPORTS) to have a cleaner/responsive look. Take a look.
New Payroll Provider Support – BDO
by Mike Barry | Feb 11, 2019 | New Features, Partners
If your business uses BDO for payroll, we can now export your time cards to a format BDO can use for payroll purposes.
Update to Manager/Supervisor view
by Mike Barry | Feb 8, 2019 | New Features
Previously, in GENERAL SETTINGS we added an option to allow managers & supervisors to see employee information outside their department without actually granting them control of that department: A few clients have mentioned this tool wasn't granular enough to...