Tonight we will be updating our servers to increase speed and performance. We expect this to take 2hrs. We will start this at 12:30p EDT.
Server maintenance tonight Apr 14
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sept 1
Sept 3
June 2023 – Allow employees to view pending/approved absences/availability on the schedule page
We’ve added the ability to see pending absences/availability on the employee’s schedule page. You can enable this by following these steps.
Feb 2023
Have questions? We have answers. Private Notes on Time Card Private notes are now readable when reviewing and approving time cards. To learn more, read here. And the winner is... Leave a Google review Congratulations to Canadian Tire Store #326 - Calgary and Kathy M...
Managing Important Dates
We’ve updated the system to allow you to add/edit/delete important dates for employees. Previous to this, dates were hard coded into the system. Now you can add your own and customize which alerts to receive. Read more here.
Weekly Late Report
Did you know if managers want to see which employees came to work late, we have a couple of reports that might work. Time Card & Payroll » Time Card Discrepancy Report 1. click Time Card & Payroll 2. click View Time Card Discrepancy 3. choose...
Budget Values
Budget values are a great way to plan hours or cost in a schedule. Up to now though, they've been limited to a week at a time. With our latest change, you can carry the hours or cost over as many weeks as you need. To do this, Go to Scheduling Click the settings icon...
How to know when there is a service interruption
Did you know we use a third party tool (wormly.com) to query our servers every minute to make sure they are up? As soon as it can not connect, it sends an email and phone alerts to our entire support team. We can then quickly determine the issue and fix it. And how do...
How do I share the pay totals on the scheduling screen with my managers?
By default, the pay totals are NOT displayed and are restricted to administrators. To turn this on for managers: 1. Go to MANAGE MY BUSINESS 2. Click on MANAGE SECURITY GROUPS 3. Find the 'View Employee Pay' row 4. Click the red X in the Manager column to turn on Next...
How To Transfer TimeCards to Sage Peachtree
Generating the CSV file 1) Go to Manage My Bussiness and verify that Peachtree is selected, if not select it and save the setup: 2) Go to the Reports option and select Export to Peachtree: 3) Select the information according to the steps mentioned in the preparation...
How to Setup Biometrics
Step 1 - Install the biometric device into your USB port. You should see the light inside the device turn on, a soft blue colour (this means that it is on). Step 2 - You need to install the drivers, one time only. Go to MANAGE MY BUSINESS and you will see the links to...
How to Log In Using Biometrics
Important - the device must be plugged in via the USB device and the drivers installed. Step 1 - When you arrive at the main punch in screen, you will see the below image. If the biometrics device is NOT online/available, you can click the 'Log in with employee...
How to Enroll Employees Using Biometrics
Step 1 - Go to MANAGE MY BUSINESS->MANAGE MY EMPLOYEES and select the employee to edit. Scroll down to General Information and click 'Set biometric value' Step 2 - The employee will need to press their finger 4 separate times on the device. THEY MUST ALWAYS USE THE...
Alerting Employees Before Their Schedule Start
Employees AND management/business owners can now have their employees be emailed before their shift starts. With this option, the employee will be sent an email at the preset time, before their shift start. So no more excuses they didn't know they had a shift.
How to Setup Barcode Scanner
One punch in method TimeWellScheduled supports is barcode scanning. Barcode reads (like this one) scan a barcode and input like a keyboard. This means we keep the employee code and password setup and when you scan the barcode, it fills in those values. All your...
How To Transfer TimeCards to Quickbooks
Setting up Quickbooks Go to MANAGE MY BUSINESS -> GENERAL -> GENERAL SETTINGS Under Payroll, select Quickbooks as the payroll option. A popup will appear, requesting you to import payroll items. Any items you have already entered will be displayed here....
Emailing schedules
Did you know you can setup your TimeWellScheduled to automatically email all employees their weekly schedules once a week? Go to MANAGE MY BUSINESS->GENERAL SETTINGS and select the option 'Each Saturday, Email employees their schedule for the upcoming week'....
How do I approve my timecards
To approve timecards, go to TIMECARD & PAYROLL-> Review, Update and Approve Time Cards Pick a department and you will see a list of yellow and green entries. Green are approved, the employee clocked in based on the schedule and grace period you entered so we...
How to Properly Bookmark Your Company’s TimeWellScheduled Access Portal
This is how to properly bookmark your company's TimeWellScheduled access point at home: Right click on your Bookmarks toolbar, and select New Bookmark. Paste in your company's TimeWellScheduled URL, and other bookmark information. Click Add. Use this...
How to check my schedule
From the home page, click “View My Schedule” along the bottom menu. On this page, you will be able to view your schedule for the current month. This schedule will indicate the department you will be working in, as well as the times. You can also review any...
How To Transfer TimeCards to PAYweb
From TimeWellScheduled Approve timecards Select reports Select either: Hours preparation report Hour and shift preparation report Hour, shift and pay preparation report Enter the required date range for the pay period Check all departments, hourly, active and verify...
How To Transfer TimeCards to EasyPay
Windows One time procedure: Create a new folder under EasyData and name it “TimeCards”. Create a shortcut path to the TimeCard folder (i.e. network share) Example z:EASYDATACTC142Timecards EasyPay: the EasyPay Customizer module must already be installed and setup...
Roles – What are they and how to set them up
Roles are used within the site for all absence and availability requests. Whenever an employee makes a request, an alert is sent to all the employees who they report to. This allows you to add multiple people to a single role, making sure there isn't a single point if...
Offline Mode Setup
Make sure you are using the latest Firefox (version 7 or higher) before setting this up. You can get the latest version here. Step 1 - Go to MANAGE MY BUSINESS->GENERAL SETTINGS and click on 'Allow offline mode when the internet goes down' Step 2 - At each computer...
Pastel Payroll Support
To our clients in South Africa, we are adding payroll support for Pastel Payroll.
I’m not able to Update/Change a Schedule
If a schedule is posted, it can not be changed. You can tell if a schedule is posted by looking on the schedule screen and at the top right in bold green letters it reads: To unpublish a schedule, click: Once the schedule is unpublished, you will be able to make...
Setting up Access Restrictions & Geofencing
It is very important to setup Access Restrictions & Geofencing to avoid employees from punching in/out from home. Setting up access restrictions is very easy. From any computer within your businesses network, go to Manage My Business » General » Access Restrictions &...
How can I print TimeWellScheduled reports from an AI/AMS/Citrix session at a Canadian Tire Store?
Printer drivers and printing capabilities are supported by Retail Systems. You will need to call them at (866) 899-3025 and be able to identify the printer asset tag and which AI staff need to be able to print.
Employees Checking Schedules From Home
Under MANAGE MY BUSINESS, you will see a link that is your companies 'Employee URL'. Give this URL to your employees so they can log in from home and check their schedules or request time off. Don't worry though, they can't punch in or out.
