Help & Support

Need Help? Check for answers on our Support Site. Just type a keyword into the Search bar. ie. “Schedules” to see all Help articles about Schedules. Can’t find what you’re looking for? send us an email:...

Changes coming to make Biometrics easier

When we originally launched our biometric option, we integrated the solution with Java. This worked but as the years passed, browsers slowly dropped their support of java. With that, we have a new solution coming that will NOT need java to be installed. Simply run a...

Comments on Timebands

When you create (or edit) a timeband you can now add a comment. This comment will then be automatically added when you apply the timeband....

New Features April 26, 2018

We’ve added some new Features already available in TimeWellScheduled. In DAY view in the schedule, the ability to edit a schedule (add comments, change department or role) Fix to change shift swap & for employees to delete shift swap In DAY view in the...

Updates – March 27, 2018

Today we released several updates to TimeWellScheduled which include: For those of you using EasyPay for payroll there is a new employee import format. You can now take the employee export directly from EasyPay and import it into TimeWellScheduled. Where to find this...

Off hours maintenance – Mar 18

On Mar 18 from midnight to 4AM we will be working on the TimeWellScheduled database. This affects fewer than half of TimeWellScheduled clients as we are updating only one of multiple server databases. This requires us taking the system down during that time frame. The...

Resource Planning – Schedule Layout

Resource Planning – Schedule Layout   We’ve added a new schedule layout called ‘Resource Planning’. You can view this layout by clicking the calendar on the scheduling page.   In this view, each department and absence has their own icon to show what the employee is...

Timecard Absence reasons

We’ve updated the selection of Absence reasons available in timecard. The timecard dropdown will reflect Absence reasons in : Manage My Business » Business Settings » Manage Absence Request...